chore: import enterprise addons 19.0 bulk snapshot

helpdesk/static/tests/mock_server/mock_models/helpdesk_sla.js

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+import { fields, models } from "@web/../tests/web_test_helpers";
+
+export class HelpdeskSla extends models.Model {
+    _name = "helpdesk.sla";
+
+    name = fields.Char();
+
+    _records = [{ name: "SLA 1" }, { name: "SLA 2" }];
+}

helpdesk/static/tests/mock_server/mock_models/helpdesk_sla_status.js

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+import { fields, models } from "@web/../tests/web_test_helpers";
+
+export class HelpdeskSlaStatus extends models.Model {
+    _name = "helpdesk.sla.status";
+
+    color = fields.Integer({ string: "Color index" });
+    name = fields.Char({ string: "Name" });
+    status = fields.Selection({
+        string: "SLA's",
+        selection: [
+            ["failed", "Failed"],
+            ["reached", "Reached"],
+            ["dummy", "Dummy"],
+        ],
+    });
+    ticket_id = fields.Many2one({ relation: "helpdesk.ticket" });
+
+    _records = [
+        {
+            color: 1,
+            name: "SLA Status 1",
+            status: "failed",
+            ticket_id: 1,
+        },
+        {
+            color: 2,
+            name: "SLA Status 2",
+            status: "reached",
+            ticket_id: 1,
+        },
+        {
+            color: 4,
+            name: "SLA Status 2",
+            status: "reached",
+            ticket_id: 2,
+        },
+    ];
+}

helpdesk/static/tests/mock_server/mock_models/helpdesk_stage.js

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+import { fields, models } from "@web/../tests/web_test_helpers";
+
+export class HelpdeskStage extends models.Model {
+    _name = "helpdesk.stage";
+
+    name = fields.Char({ string: "Name" });
+
+    _records = [{ name: "Stage 1" }, { name: "Stage 2" }, { name: "Stage 3" }];
+}

helpdesk/static/tests/mock_server/mock_models/helpdesk_team.js

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+import { fields, models } from "@web/../tests/web_test_helpers";
+
+export class HelpdeskTeam extends models.Model {
+    _name = "helpdesk.team";
+
+    name = fields.Char();
+    use_sla = fields.Boolean({ string: "Use SLA" });
+    use_alias = fields.Boolean({ string: "Use Alias" });
+    use_helpdesk_timesheet = fields.Boolean({ string: "Use Timesheet" });
+    stage_ids = fields.Many2many({ relation: "helpdesk.stage" });
+
+    _records = [
+        { id: 1, name: "Team 1", use_sla: true, use_alias: true },
+        { id: 2, name: "Team 2", use_alias: true },
+    ];
+}

helpdesk/static/tests/mock_server/mock_models/helpdesk_ticket.js

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+import { fields, models } from "@web/../tests/web_test_helpers";
+
+export class HelpdeskTicket extends models.Model {
+    _name = "helpdesk.ticket";
+
+    name = fields.Char({ string: "Name" });
+    sla_status_ids = fields.One2many({ string: "SLA's", relation: "helpdesk.sla.status" });
+    sla_deadline = fields.Date({
+        string: "SLA Deadline",
+        store: true,
+        sortable: true,
+        groupable: true,
+    });
+    team_id = fields.Many2one({ relation: "helpdesk.team" });
+    stage_id = fields.Many2one({ relation: "helpdesk.stage" });
+    user_id = fields.Many2one({ relation: "res.users" });
+
+    _records = [
+        {
+            id: 1,
+            name: "Ticket 1",
+            team_id: 1,
+            stage_id: 1,
+            sla_status_ids: [1, 2, 3],
+        },
+        {
+            id: 2,
+            name: "Ticket 2",
+            team_id: 1,
+            stage_id: 2,
+            sla_status_ids: [1, 2],
+        },
+        {
+            id: 3,
+            name: "Ticket 3",
+            team_id: 2,
+            stage_id: 2,
+            sla_status_ids: [1, 2, 3],
+        },
+    ];
+}

helpdesk/static/tests/mock_server/mock_models/helpdesk_ticket_report_analysis.js

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+import { fields, models } from "@web/../tests/web_test_helpers";
+
+export class HelpdeskTicketReportAnalysis extends models.Model {
+    _name = "helpdesk.ticket.report.analysis";
+    team_id = fields.Many2one({ relation: "helpdesk.team" });
+    ticket_id = fields.Many2one({ relation: "helpdesk.ticket" });
+    rating_last_value = fields.Integer({ string: "Rating (1-5)" });
+    create_date = fields.Datetime();
+    close_date = fields.Datetime();
+
+    _records = [
+        {
+            id: 4,
+            team_id: 1,
+            create_date: "2024-12-04 00:00:00",
+            close_date: "2024-12-15 00:00:00",
+        },
+        {
+            id: 6,
+            team_id: 1,
+            create_date: "2024-12-04 00:00:00",
+            close_date: "2024-12-16 00:00:00",
+        },
+        {
+            id: 9,
+            team_id: 2,
+            create_date: "2024-12-04 00:00:00",
+            close_date: "2024-22-16 00:00:00",
+        },
+    ];
+    _views = {
+        graph: /* xml */ `
+            <graph string="Tickets Analysis" sample="1" js_class="helpdesk_ticket_analysis_graph">
+                <field name="team_id"/>
+            </graph>
+        `,
+        pivot: /* xml */ `
+            <pivot string="Tickets Analysis" display_quantity="1" sample="1" js_class="helpdesk_ticket_analysis_pivot">
+                <field name="team_id"/>
+            </pivot>
+        `,
+        cohort: /* xml */ `
+            <cohort
+                string="Tickets Analysis"
+                date_start="create_date" date_stop="close_date" interval="week"
+                sample="1" js_class="helpdesk_ticket_analysis_cohort"
+            />
+        `,
+    };
+}