chore: import enterprise addons 19.0 bulk snapshot

voip_helpdesk/tests/__init__.py

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+from . import common
+from . import test_res_partner
+from . import test_voip_call

voip_helpdesk/tests/common.py

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+from odoo.addons.helpdesk.tests.common import HelpdeskCommon
+
+
+class VoipHelpdeskCommon(HelpdeskCommon):
+    @classmethod
+    def setUpClass(cls):
+        super().setUpClass()
+        cls.helpdesk_manager.write({"login": "user_helpdesk_manager"})
+        cls.helpdesk_user.write({"login": "user_helpdesk_user"})
+        cls.partner.write({"phone": "110"})
+        cls.ticket_open_1 = cls.env["helpdesk.ticket"].create({
+            "name": "Open Ticket 1",
+            "user_id": cls.helpdesk_user.id,
+            "partner_id": cls.partner.id,
+            "stage_id": cls.stage_progress.id,
+        })
+        cls.ticket_open_2 = cls.env["helpdesk.ticket"].create({
+            "name": "Open Ticket 2",
+            "user_id": cls.helpdesk_manager.id,
+            "partner_id": cls.partner.id,
+            "stage_id": cls.stage_new.id,
+        })
+        cls.ticket_open_3 = cls.env["helpdesk.ticket"].create({
+            "name": "Open Ticket 3",
+            "user_id": cls.helpdesk_manager.id,
+            "partner_id": cls.partner.id,
+            "stage_id": cls.stage_new.id,
+        })
+        cls.ticket_closed_1 = cls.env["helpdesk.ticket"].create({
+            "name": "Closed Ticket 1",
+            "user_id": cls.helpdesk_user.id,
+            "partner_id": cls.partner.id,
+            "stage_id": cls.stage_done.id,
+        })
+        cls.ticket_closed_2 = cls.env["helpdesk.ticket"].create({
+            "name": "Closed Ticket 2",
+            "user_id": cls.helpdesk_manager.id,
+            "partner_id": cls.partner.id,
+            "stage_id": cls.stage_cancel.id,
+        })
+        cls.call_1 = cls.env["voip.call"].create({
+            "partner_id": cls.partner.id,
+            "phone_number": "110",
+            "user_id": cls.helpdesk_user.id,
+        })
+        cls.call_2 = cls.env["voip.call"].create({
+            "partner_id": cls.partner.id,
+            "phone_number": "110",
+            "user_id": cls.helpdesk_manager.id,
+        })

voip_helpdesk/tests/test_res_partner.py

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+from .common import VoipHelpdeskCommon
+
+
+class TestResPartner(VoipHelpdeskCommon):
+    @classmethod
+    def setUpClass(cls):
+        super().setUpClass()
+        cls.company_partner = cls.env['res.partner'].create({
+            "name": "Company of Customer Credee",
+        })
+        cls.partner.parent_id = cls.company_partner
+
+    def test_ticket_count(self):
+        self.assertEqual(self.partner.ticket_count, 5, "The ticket count should be 5 for the partner.")
+        self.assertEqual(self.company_partner.ticket_count, 5, "The ticket count should be 5 for the parent partner.")
+
+    def test_open_ticket_count(self):
+        self.assertEqual(self.partner.open_ticket_count, 3, "The open ticket count should be 3 for the partner.")
+        self.assertEqual(self.company_partner.open_ticket_count, 3, "The open ticket count should be 3 for the parent partner.")

voip_helpdesk/tests/test_voip_call.py

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+from odoo.tests import users
+
+from .common import VoipHelpdeskCommon
+
+
+class TestVoipCall(VoipHelpdeskCommon):
+    @users("user_helpdesk_user")
+    def test_voip_call_ticket_count_user(self):
+        partner = self.partner.with_env(self.env)
+        call = self.call_1.with_env(self.env)
+        self.assertEqual([partner.ticket_count, partner.open_ticket_count], [call.ticket_count, call.open_ticket_count],
+                         "The ticket counts on the call should match those on the partner.")
+
+    @users("user_helpdesk_manager")
+    def test_voip_call_ticket_count_manager(self):
+        partner = self.partner.with_env(self.env)
+        call = self.call_2.with_env(self.env)
+        self.assertEqual([partner.ticket_count, partner.open_ticket_count], [call.ticket_count, call.open_ticket_count],
+                         "The ticket counts on the call should match those on the partner.")