chore: import enterprise addons 19.0 bulk snapshot

website_helpdesk_forum/tests/__init__.py

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+# -*- coding: utf-8 -*-
+# Part of Odoo. See LICENSE file for full copyright and licensing details.
+
+from . import test_helpdesk_forum
+from . import test_helpdesk_forum_tour
+from . import test_website_forum_ticket_creation

website_helpdesk_forum/tests/test_helpdesk_forum.py

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+# -*- coding: utf-8 -*-
+# Part of Odoo. See LICENSE file for full copyright and licensing details.
+
+from odoo.fields import Command
+from odoo.tests import Form
+
+from odoo.addons.helpdesk.tests.common import HelpdeskCommon
+from odoo.addons.website_forum.tests.common import TestForumCommon
+
+class TestHelpdeskForum(HelpdeskCommon, TestForumCommon):
+    @classmethod
+    def setUpClass(cls):
+        super().setUpClass()
+        cls.test_team.use_website_helpdesk_forum = True
+
+        cls.ticket_name = 'Help Me'
+        cls.ticket_description = 'Please Help'
+
+        cls.ticket = cls.env['helpdesk.ticket'].create({
+            'name': cls.ticket_name,
+            'description': cls.ticket_description,
+            'team_id': cls.test_team.id,
+        })
+        cls._activate_multi_website()
+
+    def test_share_ticket(self):
+        self.assertTrue(self.ticket.can_share_forum, 'Ticket should be able to be shared on the forums.')
+
+        form = Form(self.env['helpdesk.ticket.select.forum.wizard'].with_context({'active_id': self.ticket.id}))
+        wizard = form.save()
+
+        wizard.tag_ids = [Command.create({'name': 'tag_1', 'forum_id': self.forum.id}), Command.create({'name': 'tag_2', 'forum_id': self.forum.id})]
+        post = wizard._create_forum_post()
+
+        self.assertEqual(post.name, self.ticket_name, 'The created post should have the same name as the ticket.')
+        self.assertEqual(post.plain_content, self.ticket_description, 'The created post should have the same description as the ticket.')
+        self.assertEqual(post.ticket_id, self.ticket, 'The created post should point to the ticket.')
+        self.assertEqual(len(post.tag_ids), 2, 'The created post should have the tags defined in the wizard.')
+
+    def test_show_knowledge_base_forum(self):
+        # see /website_helpdesk_forum:HelpdeskTeam._compute_show_knowledge_base_forum() for more info
+        test_team_public = self.test_team.with_user(self.env.ref('base.public_user'))
+        forums = self.env['forum.forum'].search([])
+
+        self.test_team.use_website_helpdesk_forum = False
+        self.assertFalse(test_team_public.show_knowledge_base_forum, 'This team does not use Forums')
+
+        self.test_team.use_website_helpdesk_forum = True
+        self.test_team.website_forum_ids = False
+        forums.privacy = 'private'
+        self.assertFalse(test_team_public.show_knowledge_base_forum, 'User does not have access to any forum')
+
+        self.test_team.website_forum_ids = False
+        forums[0].privacy = 'public'
+        self.assertTrue(test_team_public.show_knowledge_base_forum, 'User has access to a forum')
+
+        self.test_team.website_forum_ids = forums
+        self.assertTrue(test_team_public.show_knowledge_base_forum, 'User has access to one of the help forums')
+
+        self.test_team.website_forum_ids = forums[1]
+        forums[1].privacy = 'private'
+        self.assertFalse(test_team_public.show_knowledge_base_forum, 'User does not have access to any of the help forums')
+
+    def test_top_forum_posts(self):
+        # We first create a new nice, interesting forum for our helpdesk team
+        forum = self.env['forum.forum'].create({
+            'name': 'Discussions on Mushrooms',
+        })
+        self.test_team['website_forum_ids'] = forum
+
+        # Then we create 7 different forum posts for our forum
+        forum_posts = self.env['forum.post'].create([{
+            'name': f'This is forum post number {post_record}',
+            'forum_id': forum.id,
+        } for post_record in range(1, 8)])
+
+        # Then we need to create some users which will vote the forum posts
+        # We create 28 users because we need one for each vote.
+        forum_users = self.env['res.users'].create([{
+            'name': f"Theodore the {index}'th",
+            'login': f'usr{index}',
+            'email': f'user{index}@example.com',
+        } for index in range(0, 28)])
+
+        # Finally it's time to create the votes for each of the forum posts
+        forum_user_ids = forum_users.ids
+        self.env['forum.post.vote'].create([{
+            'post_id': forum_value.id,
+            'user_id': forum_user_ids.pop(),
+            'vote': '1',
+        } for index, forum_value in enumerate(forum_posts) for _ in range(index+1)])
+
+        self.assertEqual(self.test_team.top_forum_posts, forum_posts[6:1:-1], 'The top posts should be the ones with the most votes, in this case the last 5 from last to first')

website_helpdesk_forum/tests/test_helpdesk_forum_tour.py

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+# Part of Odoo. See LICENSE file for full copyright and licensing details.
+
+from odoo.fields import Command
+from odoo.tests.common import HttpCase, tagged
+
+from odoo.addons.helpdesk.tests.common import HelpdeskCommon
+from odoo.addons.website_forum.tests.common import TestForumCommon
+
+
+@tagged('post_install', '-at_install')
+class websiteHelpdeskForumUi(HelpdeskCommon, TestForumCommon, HttpCase):
+
+    @classmethod
+    def setUpClass(cls):
+        super().setUpClass()
+        cls.test_team.use_website_helpdesk_forum = True
+        cls._activate_multi_website()
+
+        cls.env['forum.post'].create({
+            'name': 'Very Smart Question',
+            'forum_id': cls.env.ref('website_forum.forum_help').id,
+        })
+
+    def test_website_helpdesk_forum_tour(self):
+        partner = self.env['res.partner'].create({
+            'name': 'Jean-Luc',
+            'email': '[email protected]',
+        })
+
+        helpdesk_user = self.env['res.users'].create({
+            'partner_id': partner.id,
+            'name': 'Test User',
+            'login': '[email protected]',
+            'password': 'testpass',
+            'group_ids': [Command.link(self.env.ref('helpdesk.group_helpdesk_manager').id)],
+        })
+
+        forum = self.env.ref('website_forum.forum_help')
+        self.test_team['website_forum_ids'] = [Command.link(forum.id)]
+        helpdesk_user.karma = forum.karma_post + 1
+        self.start_tour("/", 'website_helpdesk_forum_tour', login=helpdesk_user.login)

website_helpdesk_forum/tests/test_website_forum_ticket_creation.py

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+# Part of Odoo. See LICENSE file for full copyright and licensing details.
+
+from odoo.tests.common import HttpCase
+
+from odoo.addons.helpdesk.tests.common import HelpdeskCommon
+from odoo.addons.http_routing.tests.common import MockRequest
+from odoo.addons.website_forum.tests.common import TestForumCommon
+from odoo.addons.website_helpdesk_forum.controllers.website_forum import WebsiteForumHelpdesk
+
+
+class TestHelpdeskForumTicketCreation(HttpCase, TestForumCommon, HelpdeskCommon):
+
+    @classmethod
+    def setUpClass(cls):
+        super().setUpClass()
+        cls.test_team.use_website_helpdesk_forum = True
+        cls.ticket_name = 'Help Me'
+        cls.ticket_description = 'Please Help'
+
+        cls.ticket = cls.env['helpdesk.ticket'].create({
+            'name': cls.ticket_name,
+            'description': cls.ticket_description,
+            'team_id': cls.test_team.id,
+        })
+        cls._activate_multi_website()
+
+    def test_create_ticket_through_the_post(self):
+        """ Check if a ticket is created through the post.
+
+        Steps:
+            1. Install the module `website_helpdesk_forum`.
+            2. Create a team and activate Community Forum.
+            3. Go to the website.
+            4. Open the forum.
+            5. Create a post.
+            6. Check if the "Create Ticket" button is visible in the post.
+            7. Verify that the post is linked with the ticket.
+            8. Check if the "View Ticket" button is visible in the post.
+        """
+        password = 'Pl1bhD@2!kXZ'
+        login_user = self.env['res.users'].create({
+            "email": "[email protected]",
+            "login": "test1",
+            "name": "test1",
+            "password": password,
+        })
+        self.authenticate(login_user.login, password)
+
+        forum = self.env['forum.forum'].create({
+            'name': 'Discussions on Mushrooms',
+        })
+        self.test_team['website_forum_ids'] = forum
+        forum_post = self.env['forum.post'].create({
+            'name': 'This is forum post',
+            'forum_id': forum.id,
+        })
+        slug = self.env['ir.http']._slug
+        url = f'/forum/{slug(forum)}/{slug(forum_post)}/get-forum-data'
+        forum_data = self.make_jsonrpc_request(url)
+
+        with self.with_user(login_user.login), MockRequest(self.env, website=self.base_website):
+            template_vals = WebsiteForumHelpdesk()._prepare_question_template_vals(forum=forum, post={}, question=forum_post)
+            self.assertTrue(not template_vals.get('question').show_ticket and not template_vals.get('answer', False)
+                and template_vals.get('show_create_ticket'), 'The Create Ticket button should be visible.')
+            forum.create_ticket(forum_post.id, {
+                'post_creator_id': forum_data.get('post_creator_id'),
+                'post_creator_name': forum_data.get('post_creator_name'),
+                'post_description': forum_data.get('post_description'),
+                'post_title': forum_data.get('post_title'),
+                'team_id': forum_data.get('teams')[0][0],
+            })
+
+            self.assertEqual(forum_post.ticket_id.team_id, self.test_team, 'The ticket is linked with the forum post.')
+
+        with self.with_user(login_user.login), MockRequest(self.env, website=self.base_website):
+            template_vals = WebsiteForumHelpdesk()._prepare_question_template_vals(forum=forum, post={}, question=forum_post)
+            self.assertTrue(template_vals.get('question').show_ticket, 'The View Ticket button should be visible.')