# -*- coding: utf-8 -*- # Part of Odoo. See LICENSE file for full copyright and licensing details. from datetime import timedelta from markupsafe import Markup import pytz from odoo import models, fields, api, _, SUPERUSER_ID from odoo.tools.urls import urljoin as url_join class FrontdeskVisitor(models.Model): _name = 'frontdesk.visitor' _description = 'Frontdesk Visitors' _inherit = ['mail.thread', 'hr.mixin'] _order = 'check_in' active = fields.Boolean(default=True) name = fields.Char('Name', required=True) phone = fields.Char('Phone') email = fields.Char('Email') company = fields.Char('Visitor Company') message = fields.Html() host_ids = fields.Many2many( 'hr.employee', string='Host Name', domain="[('company_id', '=', company_id), '|', ('work_email', '!=', False), ('work_phone', '!=', False)]" ) drink_ids = fields.Many2many('frontdesk.drink', string='Drinks') check_in = fields.Datetime(string='Check In') check_out = fields.Datetime(string='Check Out') duration = fields.Float('Duration', compute="_compute_duration", store=True, default=1.0) state = fields.Selection(string='Status', selection=[('planned', 'Planned'), ('checked_in', 'Checked-In'), ('checked_out', 'Checked-Out'), ('canceled', 'Cancelled')], default='planned', tracking=True ) station_id = fields.Many2one('frontdesk.frontdesk', required=True, index=True) visitor_properties = fields.Properties('Properties', definition='station_id.visitor_properties_definition', copy=True) served = fields.Boolean(string='Drink Served') company_id = fields.Many2one('res.company', string='Company', required=True, default=lambda self: self.env.company) @api.model_create_multi def create(self, vals_list): res = super().create(vals_list) res._check_and_notify_visitor() return res def write(self, vals): if vals.get('state') == 'checked_in': vals['check_in'] = fields.Datetime.now() self._notify() if self.drink_ids: self._notify_to_people() elif vals.get('state') == 'checked_out': vals['check_out'] = fields.Datetime.now() vals['served'] = True return super().write(vals) @api.depends('check_in', 'check_out') def _compute_duration(self): for visitor in self: if visitor.check_in and visitor.check_out: visitor.duration = (visitor.check_out - visitor.check_in).total_seconds() / 3600 def action_check_in(self): self.ensure_one() self.state = 'checked_in' def action_canceled(self): self.ensure_one() self.state = 'canceled' def action_planned(self): self.ensure_one() self.state = 'planned' def action_check_out(self): self.ensure_one() self.state = 'checked_out' def action_served(self): self.ensure_one() self.served = True def _notify(self): """ Send a notification to the frontdesk's responsible users and the visitor's hosts when the visitor checks in. """ for visitor in self: msg = "" visitor_name = visitor.name visitor_name += f" ({visitor.phone})" if visitor.phone else "" visitor_name += f" ({visitor.company})" if visitor.company else "" if visitor.station_id.responsible_ids: if visitor.host_ids: host_info = ', '.join([f'{host.name}' for host in visitor.host_ids]) msg = _("%(station)s Check-In: %(visitor)s to meet %(host)s", station=visitor.station_id.name, visitor=visitor_name, host=host_info) else: msg = _("%(station)s Check-In: %(visitor)s", station=visitor.station_id.name, visitor=visitor_name) visitor._notify_by_discuss(visitor.station_id.responsible_ids, msg) if visitor.station_id.host_selection and visitor.host_ids: if visitor.station_id.notify_discuss: msg = _("%s just checked-in.", visitor_name) for host in visitor.host_ids: if host.user_id: visitor._notify_by_discuss([host], msg, True) elif not visitor.station_id.notify_email and host.work_email: visitor._notify_by_email() elif not visitor.station_id.notify_sms and host.work_phone: visitor._notify_by_sms() if visitor.station_id.notify_email: visitor._notify_by_email() if visitor.station_id.notify_sms: visitor._notify_by_sms() def _notify_to_people(self): """ Send notification to the drink's responsible users when the visitor checks in. """ for visitor in self: if visitor.drink_ids.notify_user_ids: action = visitor.env.ref('frontdesk.action_frontdesk_visitor').id name = f"{self.name} ({self.company})" if self.company else self.name msg = _("%(name)s just checked-in. Requested Drink: %(drink)s.", name=Markup('%s') % ( url_join(self.env['frontdesk.visitor'].get_base_url(), f'/odoo/action-{action}/{visitor.id}'), name ), drink=', '.join(drink.name for drink in visitor.drink_ids), ) visitor._notify_by_discuss(visitor.drink_ids.notify_user_ids, msg) def _notify_by_discuss(self, recipients, msg, is_host=False): for recipient in recipients: if is_host and (not recipient.user_id or not recipient.user_id.partner_id): continue odoobot_id = self.env.ref("base.partner_root").id partners_to = [recipient.user_partner_id.id] if is_host else [recipient.partner_id.id] channel = self.env["discuss.channel"].with_user(SUPERUSER_ID)._get_or_create_chat(partners_to) channel.message_post(body=msg, author_id=odoobot_id, message_type="comment", subtype_xmlid="mail.mt_comment") def _notify_by_email(self): for host in self.host_ids: if host.work_email: odoobot = self.env.ref('base.partner_root') values = {'host_name': host.name, 'object': self} body = self.env['ir.qweb']._render('frontdesk.frontdesk_mail_template', values, lang=host.user_partner_id.lang) self.message_post( email_from=odoobot.email_formatted, author_id=self.env.user.partner_id.id, body=body, subject=_('Your Visitor %(name)s Requested To Meet You', name=self.name), partner_ids=host.work_contact_id.ids, message_type='email', subtype_xmlid='mail.mt_comment', email_layout_xmlid='mail.mail_notification_light', force_send=True, ) def _notify_by_sms(self): self.ensure_one() self._message_sms_with_template( template=self.station_id.sms_template_id, partner_ids=self.host_ids.filtered('work_phone').work_contact_id.ids, ) def _get_host_name(self): return ", ".join(self.host_ids.mapped('name')) def _check_resources_leave(self, resources, check_in): if not resources or not check_in: return [] start = pytz.utc.localize(check_in) stop = start + timedelta(minutes=1) calendar = self.env.company.resource_calendar_id leaves = calendar._leave_intervals_batch(start, stop, resources=resources) resource_on_leave = [resource.id for resource in resources if leaves[resource.id]._items] return resource_on_leave def _check_and_notify_visitor(self): resources = [host.resource_id for host in self.host_ids] odoobot = self.env.ref('base.partner_root') author = self.station_id.company_id.partner_id for visitor in self: resources_on_leave = self._check_resources_leave(resources, visitor.check_in) hosts_on_leave = visitor.host_ids.filtered(lambda host: host.resource_id.id in resources_on_leave) if hosts_on_leave: body = Markup( """

%(greeting)s

%(message)s

%(footer_contact)s

%(footer)s

""" ) % { "greeting": _("Dear %(visitor_name)s,", visitor_name=visitor.name), "message": _( "We regret to inform you that the following %(host_status)s currently unavailable:", host_status=_('host is') if len(hosts_on_leave) == 1 else _('hosts are') ), "host_details": Markup().join( Markup("
  • %(host_name)s%(manager_info)s
    • ") % { "host_name": host.name, "manager_info": _(' - Manager: %(manager_name)s', manager_name=host.parent_id.name) if host.parent_id else '' } for host in hosts_on_leave ), "footer_contact": _( "You can contact the host's manager or frontdesk responsible for further assistance." ), "footer": _("Thanks for your understanding.") } if visitor.email and visitor.station_id.ask_email in ['required', 'optional']: visitor.message_post( body=body, subject=_("Your host isn't available"), author_id=author.id, message_type="comment", subtype_xmlid="mail.mt_comment" ) if visitor.phone and visitor.station_id.ask_phone in ['required', 'optional']: visitor._message_sms( author_id=odoobot.id, body=body, sms_numbers=[visitor.phone], )