Shopee: Order Synchronization Failure Synchronization of Shopee order {{ ctx.get('shopee_order_ref') }} has failed {{ (object.company_id.email or object.user_id.email_formatted or user.email_formatted) }} {{ ctx.get('email_to') }} {{ object.lang }}

The synchronization of the Shopee order with reference REF encountered an error and was not completed.

Unless the order is cancelled in Shopee, no other synchronization will be attempted.

To schedule a new synchronization attempt, proceed as follows:

  1. Enter the Developer Tools.
  2. Open the form of the Shopee Shop on which the order was placed.
  3. Navigate to the Order Follow-up tab.
  4. Set a date for Last Order Synchronization Date that is anterior to the last status update of the order.
  5. Save the changes and click on the SYNC ORDERS button.

If the problem persists, contact Odoo support.

 Shopee: Inventory Synchronization Failure Synchronization of Shopee inventory has failed {{ (object.company_id.email or object.user_id.email_formatted or user.email_formatted) }} {{ ctx.get('email_to') }} {{ object.lang }}

The synchronization of the inventory for Shopee Shop REF encountered some errors and was not completed.

Here are the errors sent by Shopee:

Shopee Item Identifier Message
An unknown error occurred during the synchronisation with Shopee. Unfortunately you need to manually check if the available quantity for the product is correct or not. If the problem persists, contact Odoo support .
Shopee: Shipping Label Synchronization Failure Synchronization of shipping labels has failed {{ (object.company_id.email or object.user_id.email_formatted or user.email_formatted) }} {{ ctx.get('email_to') }} {{ object.lang }}

The synchronization of the Shopee shipping labels encountered some errors and was not completed.

Please correct the problem before manually synchronizing the pickings again, as no other synchronization will be attempted.

Here are the errors sent by Shopee:

Batch Picking References Message
An unknown error occurred during the synchronisation with Shopee. Unfortunately you need to manually check if the state of the order is correct or not. If the problem persists, contact Odoo support .