4652 lines
183 KiB
Gettext
4652 lines
183 KiB
Gettext
# Translation of Odoo Server.
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# This file contains the translation of the following modules:
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# * helpdesk
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#
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# Translators:
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# Linkup <[email protected]>, 2022
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# Martin Trigaux, 2022
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# Sarah Park, 2023
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# "Dylan Kiss (dyki)" <[email protected]>, 2025.
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# "Kwanghee Park (kwpa)" <[email protected]>, 2025, 2026.
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# Weblate <[email protected]>, 2025.
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo Server 16.0+e\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2026-05-08 17:41+0000\n"
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"PO-Revision-Date: 2026-05-23 09:37+0000\n"
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"Last-Translator: \"Kwanghee Park (kwpa)\" <[email protected]>\n"
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"Language-Team: Korean <https://translate.odoo.com/projects/odoo-19/helpdesk/"
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"ko/>\n"
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"Language: ko\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: \n"
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"Plural-Forms: nplurals=1; plural=0;\n"
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"X-Generator: Weblate 5.17\n"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__answered_customer_message_count
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msgid "# Exchanges"
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msgstr "# 전환"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__open_ticket_count
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msgid "# Open Tickets"
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msgstr "# 미결 상담"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_count
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msgid "# Ratings"
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msgstr "# 점수"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_policy_count
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msgid "# SLA Policy"
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msgstr "# SLA 정책"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__urgent_ticket
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msgid "# Urgent Ticket"
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msgstr "# 긴급 상담"
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#. module: helpdesk
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#. odoo-python
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#: code:addons/helpdesk/models/res_partner.py:0
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msgid "%(partner_name)s's Tickets"
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msgstr "%(partner_name)s의 티켓"
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#. module: helpdesk
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#. odoo-python
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#: code:addons/helpdesk/models/helpdesk_sla.py:0
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#: code:addons/helpdesk/models/helpdesk_team.py:0
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#: code:addons/helpdesk/models/helpdesk_ticket.py:0
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msgid "%s (copy)"
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msgstr "%s (사본)"
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#. module: helpdesk
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#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
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msgid "(any of these tags)"
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msgstr "(해당 태그 관련 사항)"
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#. module: helpdesk
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#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
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msgid ""
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",\n"
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" <br/><br/>"
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msgstr ""
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",\n"
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" <br/><br/>"
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#. module: helpdesk
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#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_1
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msgid "2 days to start"
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msgstr "시작 2일 전"
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#. module: helpdesk
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#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_2
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msgid "7 days to finish"
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msgstr "종료 7일 전"
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#. module: helpdesk
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#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_3
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msgid "8 hours to finish"
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msgstr "종료 8시간 전"
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#. module: helpdesk
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#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
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msgid "<b class=\"tip_title\">Tip: Create tickets from incoming emails</b>"
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msgstr "<b class=\"tip_title\">도움말: 수신한 이메일에서 상담 생성하기</b>"
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#. module: helpdesk
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#. odoo-javascript
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#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
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msgid "<b>Drag & drop</b> the card to change the stage of your ticket."
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msgstr "카드를 <b>드래그앤드롭</b>하여 상담 단계를 변경하실 수 있습니다."
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#. module: helpdesk
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#. odoo-javascript
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#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
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msgid ""
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"<b>Log internal notes</b> and use @<b>mentions</b> to notify your colleagues."
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msgstr ""
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"<b>내부 메모를 기록</b>하고 @<b>멘션</b>을 사용해서 동료에게 알려 보세요."
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#. module: helpdesk
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#: model:mail.template,body_html:helpdesk.solved_ticket_request_email_template
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msgid ""
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"<div>\n"
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" Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">Madam/"
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"Sir</t>,<br/><br/>\n"
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" We would like to inform you that we have closed your ticket "
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"(reference <t t-out=\"object.ticket_ref or ''\">15</t>).\n"
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" We trust that the services provided have met your expectations and "
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"that you have found a satisfactory resolution to your issue.<br/><br/>\n"
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" However, if you have any further questions or comments, please do "
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"not hesitate to reply to this email to re-open your ticket. \n"
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" Our team is always here to help you and we will be happy to assist "
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"you with any further concerns you may have.<br/><br/>\n"
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" Thank you for choosing our services and for your cooperation "
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"throughout this process. We truly value your business and appreciate the "
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"opportunity to serve you.<br/><br/>\n"
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" Kind regards,<br/><br/>\n"
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" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team.\n"
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" </div>\n"
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" "
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msgstr ""
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"<div>\n"
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" 안녕하세요 <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">"
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"고객님</t>,<br/><br/>\n"
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" 고객님의 티켓 (참조 번호 <t t-out=\"object.ticket_ref or ''\">15</t>)"
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"이 종료되었음을 알려드립니다.\n"
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" 고객님께 충분히 만족스러운 서비스가 되었기를 바라며, 문제가 모두 "
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"해결되었기를 바랍니다.<br/><br/>\n"
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" 추가 문의나 의견이 있을 경우, 본 이메일에 회신하면 티켓을 다시 "
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"시작할 수 있습니다. \n"
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" 언제든지 도와드릴 수 있으며 추가적인 요청 사항도 즉시 지원해 "
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"드리겠습니다.<br/><br/>\n"
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" 저희 서비스를 이용해 주셔서 진심으로 감사드리며, 처리 과정 동안 "
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"협조해 주셔서 감사드립니다. 저희는 고객님의 비즈니스를 최우선으로 여기고 "
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"있습니다. 앞으로도 더 좋은 서비스로 보답하겠습니다.<br/><br/>\n"
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" 감사합니다.<br/><br/>\n"
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" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team.\n"
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" </div>\n"
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" "
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#. module: helpdesk
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#: model:mail.template,body_html:helpdesk.rating_ticket_request_email_template
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msgid ""
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"<div>\n"
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" <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"/"
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">\n"
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" <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"/>\n"
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" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
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"style=\"width:100%; margin:0;\">\n"
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" <tbody>\n"
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" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
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" <t t-if=\"partner.name\">\n"
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" Hello <t t-out=\"partner.name or ''\">Brandon Freeman</t>,"
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"<br/><br/>\n"
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" </t>\n"
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" <t t-else=\"\">\n"
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" Hello,<br/>\n"
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" </t>\n"
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" Please take a moment to rate our services related to the ticket "
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"\"<strong t-out=\"object.name or ''\">Table legs are unbalanced</strong>\"\n"
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" <t t-if=\"object._rating_get_operator().name\">\n"
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" assigned to <strong t-"
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"out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>.<br/"
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">\n"
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" </t>\n"
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" <t t-else=\"\">\n"
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" .<br/><br/>\n"
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" </t>\n"
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" </td></tr>\n"
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" <tr><td style=\"text-align: center;\">\n"
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" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
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"style=\"width:100%; margin: 32px 0px 32px 0px; display: inline-table;\">\n"
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" <tr><td style=\"font-size: 14px; text-align:center;\">\n"
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" <strong>Tell us how you feel about our services</"
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"strong><br/>\n"
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" <span style=\"text-color: #888888\">(click on one of "
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"these smileys)</span>\n"
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" </td></tr>\n"
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" <tr><td style=\"font-size: 14px;\">\n"
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" <table style=\"width:100%;text-align:center;margin-"
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"top:2rem;\">\n"
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" <tr>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/"
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"5\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
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" <img alt=\"Happy\" src=\"/rating/static/"
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"src/img/rating_5.png\" title=\"Happy\"/>\n"
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" </a>\n"
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" </td>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/"
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"3\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
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" <img alt=\"Neutral\" src=\"/rating/"
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"static/src/img/rating_3.png\" title=\"Neutral\"/>\n"
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" </a>\n"
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" </td>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/"
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"1\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
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" <img alt=\"Unhappy\" src=\"/rating/"
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"static/src/img/rating_1.png\" title=\"Unhappy\"/>\n"
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" </a>\n"
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" </td>\n"
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" </tr>\n"
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" </table>\n"
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" </td></tr>\n"
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" </table>\n"
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" </td></tr>\n"
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" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
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" We appreciate your feedback. It helps us improve continuously.\n"
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" <br/><br/><span style=\"margin: 0px 0px 0px 0px; font-size: "
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"12px; opacity: 0.5; color: #454748;\">This customer survey has been sent "
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"because your ticket has been moved to the stage <b t-"
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"out=\"object.stage_id.name or ''\">In Progress</b>.</span>\n"
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" </td></tr>\n"
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" </tbody>\n"
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" </table>\n"
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"</div>\n"
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" "
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msgstr ""
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"<div>\n"
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" <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"/"
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">\n"
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" <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"/>\n"
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" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
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"style=\"width:100%; margin:0;\">\n"
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" <tbody>\n"
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" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
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" <t t-if=\"partner.name\">\n"
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" 안녕하세요, <t t-out=\"partner.name or ''\">Brandon Freeman</"
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"t>님.<br/><br/>\n"
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" </t>\n"
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" <t t-else=\"\">\n"
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" 안녕하세요,<br/>\n"
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" </t>\n"
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" 잠시만 시간을 내어 \"<strong t-out=\"object.name or ''\">테이블 "
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"다리의 균형</strong>\" 문제와 관련된 다음의 직원 상담 서비스를 평가해 주시면 "
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"감사하겠습니다.\n"
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" <t t-if=\"object._rating_get_operator().name\">\n"
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" 담당 직원: <strong t-"
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"out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>.<br/"
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">\n"
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" </t>\n"
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" <t t-else=\"\">\n"
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" .<br/><br/>\n"
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" </t>\n"
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" </td></tr>\n"
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" <tr><td style=\"text-align: center;\">\n"
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" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
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"style=\"width:100%; margin: 32px 0px 32px 0px; display: inline-table;\">\n"
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" <tr><td style=\"font-size: 14px; text-align:center;\">\n"
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" <strong>서비스를 평가해 주세요.</strong><br/>\n"
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" <span style=\"text-color: #888888\">(스마일 이모티콘 중 "
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"하나를 선택하세요.)</span>\n"
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" </td></tr>\n"
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" <tr><td style=\"font-size: 14px;\">\n"
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" <table style=\"width:100%;text-align:center;margin-"
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"top:2rem;\">\n"
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" <tr>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/"
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"5\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
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" <img alt=\"Happy\" src=\"/rating/static/"
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"src/img/rating_5.png\" title=\"Happy\"/>\n"
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" </a>\n"
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" </td>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/"
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"3\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
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" <img alt=\"Neutral\" src=\"/rating/"
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"static/src/img/rating_3.png\" title=\"Neutral\"/>\n"
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" </a>\n"
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" </td>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/"
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"1\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
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" <img alt=\"Unhappy\" src=\"/rating/"
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"static/src/img/rating_1.png\" title=\"Unhappy\"/>\n"
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" </a>\n"
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" </td>\n"
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" </tr>\n"
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" </table>\n"
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" </td></tr>\n"
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" </table>\n"
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" </td></tr>\n"
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" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
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" 고객님의 의견에 깊이 감사드립니다. 해당 피드백은 지속적인 서비스 "
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"개선에 큰 도움이 됩니다.\n"
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" <br/><br/><span style=\"margin: 0px 0px 0px 0px; font-size: "
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"12px; opacity: 0.5; color: #454748;\">본 고객 설문은 상담 진행이 <b t-"
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"out=\"object.stage_id.name or ''\">진행 중</b>단계로 이동함에 따라 자동으로 "
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"발송되었습니다.</span>\n"
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" </td></tr>\n"
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" </tbody>\n"
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" </table>\n"
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"</div>\n"
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" "
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#. module: helpdesk
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#: model:mail.template,body_html:helpdesk.new_ticket_request_email_template
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msgid ""
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"<div>\n"
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" Dear <t t-out=\"object.sudo().partner_id.name or "
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"object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br/><br/>\n"
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" Your request\n"
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" <t t-if=\"hasattr(object.team_id, 'website_id') and "
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"object.get_portal_url()\">\n"
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" <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
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"{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
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"''\">Table legs are unbalanced</a>\n"
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" </t>\n"
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" has been received and is being reviewed by our <t t-"
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"out=\"object.team_id.name or ''\">VIP Support</t> team.<br/><br/>\n"
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" The reference for your ticket is <strong><t t-out=\"object.ticket_ref or "
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"''\">15</t></strong>.<br/><br/>\n"
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"\n"
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" To provide any additional information, simply reply to this email.<br/"
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"><br/>\n"
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" <t t-if=\"object.team_id.show_knowledge_base\">\n"
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" Don't hesitate to visit our <a t-attf-"
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"href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. You "
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"might find the answer to your question.\n"
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" <br/><br/>\n"
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" </t>\n"
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" <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
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" Feel free to close your ticket if our help is no longer needed. "
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"Thank you for your collaboration.<br/><br/>\n"
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" </t>\n"
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"\n"
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" <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
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" <t t-if=\"hasattr(object.team_id, 'website_id') and "
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"object.team_id.use_website_helpdesk_form\">\n"
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" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
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"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
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"padding: 5px 10px; text-decoration: none; color: "
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"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
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"font-size: 14px;\" t-att-href=\"'%s%s' % (object.team_id.website_id.domain "
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"or '', object.get_portal_url())\" target=\"_blank\">View Ticket</a>\n"
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" </t>\n"
|
|
" <t t-else=\"\">\n"
|
|
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
|
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
|
"padding: 5px 10px; text-decoration: none; color: "
|
|
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
|
"font-size: 14px;\" t-att-href=\"object.get_portal_url()\" "
|
|
"target=\"_blank\">View Ticket</a>\n"
|
|
" </t>\n"
|
|
" <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
|
"object.team_id.allow_portal_ticket_closing\">\n"
|
|
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
|
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
|
"padding: 5px 10px; text-decoration: none; color: "
|
|
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
|
"font-size: 14px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
|
|
"(object.team_id.website_id.domain or '', object.id, object.access_token)\" "
|
|
"target=\"_blank\">Close Ticket</a>\n"
|
|
" </t>\n"
|
|
" <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
|
|
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
|
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
|
"padding: 5px 10px; text-decoration: none; color: "
|
|
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
|
"font-size: 14px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, "
|
|
"object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
|
|
" </t>\n"
|
|
" <t t-if=\"object.team_id.use_website_helpdesk_forum or "
|
|
"object.team_id.use_website_helpdesk_knowledge or "
|
|
"object.team_id.use_website_helpdesk_slides\">\n"
|
|
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
|
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
|
"padding: 5px 10px; text-decoration: none; color: "
|
|
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
|
"font-size: 14px;\" t-att-href=\"object.team_id.feature_form_url\" "
|
|
"target=\"_blank\">Visit Help Center</a>\n"
|
|
" </t><br/><br/>\n"
|
|
" </div>\n"
|
|
"\n"
|
|
" Best regards,<br/><br/>\n"
|
|
" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
|
|
"</div>\n"
|
|
" "
|
|
msgstr ""
|
|
"<div>\n"
|
|
" 안녕하세요 <t t-out=\"object.sudo().partner_id.name or "
|
|
"object.sudo().partner_name or 'Madam/Sir'\">고객님</t>,<br/><br/>\n"
|
|
" 요청하\n"
|
|
" <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
|
"object.get_portal_url()\">\n"
|
|
" <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
|
|
"{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or ''\">테이"
|
|
"블 다리 수평 문제</a>\n"
|
|
" </t>\n"
|
|
" 관련 문제를 <t t-out=\"object.team_id.name or ''\">VIP 고객 지원</t> 팀에"
|
|
"서 접수하여 확인 중입니다.<br/><br/>\n"
|
|
" 고객님의 티켓 번호는 <strong><t t-out=\"object.ticket_ref or ''\">15</"
|
|
"t></strong>입니.<br/><br/>\n"
|
|
"\n"
|
|
" 추가하 내용이 있을 경우 본 이메일로 회신해 주시기 바랍니다.<br/><br/>\n"
|
|
" <t t-if=\"object.team_id.show_knowledge_base\">\n"
|
|
" 언제든지 저희 <a t-attf-"
|
|
"href=\"{{ object.team_id.get_knowledge_base_url() }}\">고객 지원 센터</a>에 "
|
|
"방문하시면 궁금한 내용에 대 답변을 확인하실 수 있습니다.\n"
|
|
" <br/><br/>\n"
|
|
" </t>\n"
|
|
" <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
|
" 도움이 필요 없게 된 경우에는 언제든지 티켓을 종료해 주시면 됩니다. 이"
|
|
"용해 주셔서 감사합니다.<br/><br/>\n"
|
|
" </t>\n"
|
|
"\n"
|
|
" <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
|
|
" <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
|
"object.team_id.use_website_helpdesk_form\">\n"
|
|
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
|
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
|
"padding: 5px 10px; text-decoration: none; color: "
|
|
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
|
"font-size: 14px;\" t-att-href=\"'%s%s' % (object.team_id.website_id.domain "
|
|
"or '', object.get_portal_url())\" target=\"_blank\">티켓 보기</a>\n"
|
|
" </t>\n"
|
|
" <t t-else=\"\">\n"
|
|
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
|
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
|
"padding: 5px 10px; text-decoration: none; color: "
|
|
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
|
"font-size: 14px;\" t-att-href=\"object.get_portal_url()\" target=\"_blank\">"
|
|
"티켓 보기</a>\n"
|
|
" </t>\n"
|
|
" <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
|
"object.team_id.allow_portal_ticket_closing\">\n"
|
|
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
|
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
|
"padding: 5px 10px; text-decoration: none; color: "
|
|
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
|
"font-size: 14px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
|
|
"(object.team_id.website_id.domain or '', object.id, object.access_token)\" "
|
|
"target=\"_blank\">티켓 종료하기</a>\n"
|
|
" </t>\n"
|
|
" <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
|
|
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
|
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
|
"padding: 5px 10px; text-decoration: none; color: "
|
|
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
|
"font-size: 14px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, "
|
|
"object.access_token)\" target=\"_blank\">티켓 종료하기</a>\n"
|
|
" </t>\n"
|
|
" <t t-if=\"object.team_id.use_website_helpdesk_forum or "
|
|
"object.team_id.use_website_helpdesk_knowledge or "
|
|
"object.team_id.use_website_helpdesk_slides\">\n"
|
|
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
|
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
|
"padding: 5px 10px; text-decoration: none; color: "
|
|
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
|
"font-size: 14px;\" t-att-href=\"object.team_id.feature_form_url\" "
|
|
"target=\"_blank\">고객 지원 센터로 가기</a>\n"
|
|
" </t><br/><br/>\n"
|
|
" </div>\n"
|
|
"\n"
|
|
" 감사합니다.<br/><br/>\n"
|
|
" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
|
|
"</div>\n"
|
|
" "
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid ""
|
|
"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
|
|
"label=\"Domain alias\"/>&nbsp;"
|
|
msgstr ""
|
|
"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
|
|
"label=\"Domain alias\"/>&nbsp;"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid ""
|
|
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" "
|
|
"invisible=\"rating_avg < 3.66\" title=\"Happy\"/>\n"
|
|
" <i class=\"fa fa-fw o_button_icon fa-meh-o text-"
|
|
"warning\" invisible=\"rating_avg < 2.33 or rating_avg >= 3.66\" "
|
|
"title=\"Neutral\"/>\n"
|
|
" <i class=\"fa fa-fw o_button_icon fa-frown-o "
|
|
"text-danger\" invisible=\"rating_avg >= 2.33\" title=\"Unhappy\"/>"
|
|
msgstr ""
|
|
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" "
|
|
"invisible=\"rating_avg < 3.66\" title=\"Happy\"/>\n"
|
|
" <i class=\"fa fa-fw o_button_icon fa-meh-o text-"
|
|
"warning\" invisible=\"rating_avg < 2.33 or rating_avg >= 3.66\" "
|
|
"title=\"Neutral\"/>\n"
|
|
" <i class=\"fa fa-fw o_button_icon fa-frown-o "
|
|
"text-danger\" invisible=\"rating_avg >= 2.33\" title=\"Unhappy\"/>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid ""
|
|
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
|
|
"title=\"Sla Deadline\"/>"
|
|
msgstr ""
|
|
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
|
|
"title=\"Sla Deadline\"/>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">To use an "
|
|
"email alias, the first step is to configure an Alias Domain. You can achieve "
|
|
"this by navigating to the General Settings and configuring the corresponding "
|
|
"field.</span>"
|
|
msgstr ""
|
|
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">이메일 별칭"
|
|
"을 사용하려면, 가장 먼저 별칭 도메인을 구성하는 것으로 시작합니다. 일반 설정 "
|
|
"메뉴로 이동하여 해당 필드를 구성하시면 됩니다.</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
|
" <span class=\"ms-2\">A rating request "
|
|
"will automatically be sent by email to the customer when their ticket "
|
|
"reaches the corresponding stage with the email template set.</span>"
|
|
msgstr ""
|
|
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
|
" <span class=\"ms-2\">티켓이 구성된 이메"
|
|
"일 템플릿을 사용하여 해당 단계에 도달하면 등급 요청이 자동으로 고객에게 이메"
|
|
"일로 전송됩니다.</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
|
" <span class=\"ms-2\">\n"
|
|
" Type <b>/ticket</b> to create tickets<br/"
|
|
">\n"
|
|
" Type <b>/search_tickets</b> to find "
|
|
"tickets<br/>\n"
|
|
" </span>"
|
|
msgstr ""
|
|
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
|
" <span class=\"ms-2\">\n"
|
|
" <b>/ticket</b>을 입력하여 티켓을 생성합니"
|
|
"다.<br/>\n"
|
|
" <b>/search_tickets</b>을 입력하여 티켓을 "
|
|
"검색합니다. <br/>\n"
|
|
" </span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<i class=\"fa fa-lightbulb-o\"/>&nbsp;"
|
|
msgstr "<i class=\"fa fa-lightbulb-o\"/> 및"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<i class=\"fa fa-warning\"/>&nbsp;"
|
|
msgstr "<i class=\"fa fa-warning\"/> 및"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<i class=\"oi oi-arrow-right\"/> Set an Alias Domain"
|
|
msgstr "<i class=\"oi oi-arrow-right\"/> 별칭 도메인 설정"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<small class=\"text-muted\">Assigned to</small>"
|
|
msgstr "<small class=\"text-muted\">배정 대상자</small>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<small class=\"text-muted\">Customer</small>"
|
|
msgstr "<small class=\"text-muted\">고객</small>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "<small>#</small>"
|
|
msgstr "<small>#</small>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<small>Stage:</small>"
|
|
msgstr "<small>단계:</small>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid ""
|
|
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
|
|
"title=\"By saving this change, the customer phone number will also be "
|
|
"updated.\" invisible=\"not is_partner_phone_update\"/>"
|
|
msgstr ""
|
|
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
|
|
"title=\"By saving this change, the customer phone number will also be "
|
|
"updated.\" invisible=\"not is_partner_phone_update\"/>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
|
|
msgid "<span class=\"m-1\"/>#"
|
|
msgstr "<span class=\"m-1\"/>#"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "<span class=\"o_field_widget o_readonly_modifier\">Working Hours</span>"
|
|
msgstr "<span class=\"o_field_widget o_readonly_modifier\">업무 시간</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<span class=\"o_stat_text order-2\">Open</span>"
|
|
msgstr "<span class=\"o_stat_text order-2\">시작</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<span class=\"o_stat_text order-2\">Tickets</span>"
|
|
msgstr "<span class=\"o_stat_text order-2\">상담</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"<span class=\"o_stat_text\">\n"
|
|
" Avg. Rating\n"
|
|
" </span>"
|
|
msgstr ""
|
|
"<span class=\"o_stat_text\">\n"
|
|
" 평균 별점\n"
|
|
" </span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_partner_form_inherit_helpdesk
|
|
msgid "<span class=\"o_stat_text\"> Tickets</span>"
|
|
msgstr "<span class=\"o_stat_text\"> 티켓</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<span class=\"o_stat_text\">Rating</span>"
|
|
msgstr "<span class=\"o_stat_text\">점수</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span class=\"text-muted text-nowrap\">Failed</span>"
|
|
msgstr "<span class=\"text-muted text-nowrap\">실패</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span class=\"text-muted text-nowrap\">Open</span>"
|
|
msgstr "<span class=\"text-muted text-nowrap\">열기</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span class=\"text-muted text-nowrap\">Unassigned</span>"
|
|
msgstr "<span class=\"text-muted text-nowrap\">할당되지 않음</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span class=\"text-muted text-nowrap\">Urgent</span>"
|
|
msgstr "<span class=\"text-muted text-nowrap\">긴급</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<span><b>Followers </b></span>"
|
|
msgstr "<span><b>팔로워 </b></span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>Average Rating</span>"
|
|
msgstr "<span>평균 점수</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>Reporting</span>"
|
|
msgstr "<span>보고</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>SLA Success Rate</span>"
|
|
msgstr "<span>SLA 성공률</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>Tickets Closed</span>"
|
|
msgstr "<span>종료된 상담</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>View</span>"
|
|
msgstr "<span>보기</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid ""
|
|
"<span>Your ticket has successfully been closed. Thank you for your "
|
|
"collaboration.</span>"
|
|
msgstr ""
|
|
"<span>상담이 성공적으로 완료되었습니다. 지원해주셔서 감사드립니다.</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<span>days of inactivity</span>"
|
|
msgstr "<span>비활동 기간</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<strong class=\"col-lg-3\">Reported on</strong>"
|
|
msgstr "<strong class=\"col-lg-3\">보고일</strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:web_tour.tour,rainbow_man_message:helpdesk.helpdesk_tour
|
|
msgid ""
|
|
"<strong><b>Good job!</b> You walked through all steps of this tour.</strong>"
|
|
msgstr ""
|
|
"<strong><b> 잘하셨습니다!</b> 이 투어의 모든 단계를 완료했습니다.</strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<strong>After</strong>"
|
|
msgstr "<strong>다음 이후</strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<strong>Alias </strong>"
|
|
msgstr "<strong>별칭 </strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_defaults
|
|
msgid ""
|
|
"A Python dictionary that will be evaluated to provide default values when "
|
|
"creating new records for this alias."
|
|
msgstr ""
|
|
"이 별칭에 대한 새 레코드를 만들 때 기본값을 제공하도록 평가되는 Python 사전입"
|
|
"니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_assignment_tag_team_unique
|
|
msgid "A tag can only be used once per team."
|
|
msgstr "태그는 팀당 한 번만 사용할 수 있습니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_name_uniq
|
|
msgid "A tag with the same name already exists."
|
|
msgstr "같은 이름의 태그가 이미 존재합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__description
|
|
msgid "About Team"
|
|
msgstr "팀 소개"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Accept Emails From"
|
|
msgstr "수신 이메일 허용"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_warning
|
|
msgid "Access warning"
|
|
msgstr "사용 권한 경고"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction
|
|
msgid "Action Needed"
|
|
msgstr "조치 필요"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__active
|
|
msgid "Active"
|
|
msgstr "활성화"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_ids
|
|
msgid "Activities"
|
|
msgstr "활동"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_decoration
|
|
msgid "Activity Exception Decoration"
|
|
msgstr "활동 예외 장식"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_state
|
|
msgid "Activity State"
|
|
msgstr "활동 상태"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_icon
|
|
msgid "Activity Type Icon"
|
|
msgstr "활동 유형 아이콘"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.mail_activity_type_action_config_helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config_activity_type
|
|
msgid "Activity Types"
|
|
msgstr "활동 유형"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid ""
|
|
"Adapt your <b>pipeline</b> to your workflow by adding <b>stages</b> <i>(e.g. "
|
|
"Awaiting Customer Feedback, etc.).</i>"
|
|
msgstr ""
|
|
"<b>단계</b><i>(예: 고객 피드백 대기 등)</i>를 추가하여 <b>파이프라인</b>을 작"
|
|
"업 흐름에 맞도록 조정하십시오."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
|
|
msgid ""
|
|
"Adapt your pipeline to your workflow and track the progress of your tickets."
|
|
msgstr ""
|
|
"파이프라인을 작업 흐름에 맞도록 조정하고 상담 진행 상황을 추적하십시오."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "Add details about this ticket..."
|
|
msgstr "이 티켓에 대한 세부 정보 추가"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid ""
|
|
"Add your stage and place it at the right step of your workflow by dragging & "
|
|
"dropping it."
|
|
msgstr ""
|
|
"단계를 추가하여 작업 흐름에서 알맞은 단계에 드래그앤드롭으로 배치하십시오."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.action_edit_followers_helpdesk_ticket
|
|
msgid "Add/remove followers"
|
|
msgstr "팔로워 추가/제거"
|
|
|
|
#. module: helpdesk
|
|
#: model:res.groups,name:helpdesk.group_helpdesk_manager
|
|
msgid "Administrator"
|
|
msgstr "관리자"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "After-Sales"
|
|
msgstr "판매-후"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_id
|
|
msgid "Alias"
|
|
msgstr "별칭"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_contact
|
|
msgid "Alias Contact Security"
|
|
msgstr "별칭 연락처 보안"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain_id
|
|
msgid "Alias Domain"
|
|
msgstr "별칭 도메인"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain
|
|
msgid "Alias Domain Name"
|
|
msgstr "별칭 도메인 이름"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_full_name
|
|
msgid "Alias Email"
|
|
msgstr "이메일 별칭"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_name
|
|
msgid "Alias Name"
|
|
msgstr "별칭 이름"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_status
|
|
msgid "Alias Status"
|
|
msgstr "별칭 상태"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_status
|
|
msgid "Alias status assessed on the last message received."
|
|
msgstr "최근 받은메일에서 확인한 별칭 상태입니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_model_id
|
|
msgid "Aliased Model"
|
|
msgstr "별칭 모델"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "All"
|
|
msgstr "전체"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_tree
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_all
|
|
msgid "All Tickets"
|
|
msgstr "전체 티켓"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__internal
|
|
msgid "All internal users (company)"
|
|
msgstr "전체 내부 사용자 (회사)"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"Allow customers to help each other on a forum. Share answers from your "
|
|
"tickets directly."
|
|
msgstr ""
|
|
"고객이 티켓의 답변을 직접 공유하여 포럼에서 서로 도울 수 있도록 합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Allow your customers to close their own tickets"
|
|
msgstr "고객이 상담을 직접 종료할 수 있도록 허용하기"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid "Archive Stages"
|
|
msgstr "단계 보관"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Archived"
|
|
msgstr "보관됨"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
msgid "Are you sure you want to continue?"
|
|
msgstr "계속 하시겠습니까?"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid "Are you sure you want to delete these stages?"
|
|
msgstr "이 단계를 삭제하시겠습니까?"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment
|
|
msgid ""
|
|
"Assign tickets to the appropriate team members by defining who can work on "
|
|
"tickets with certain tags."
|
|
msgstr ""
|
|
"특정 태그가 있는 티켓을 처리할 수 있는 사람에 대한 규칙을 설정하여 적절한 팀"
|
|
"원에게 티켓을 할당합니다."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
|
msgid "Assigned"
|
|
msgstr "배정됨"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__user_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__user_id
|
|
msgid "Assigned To"
|
|
msgstr "담당자"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__user_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
|
msgid "Assigned to"
|
|
msgstr "담당자"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
msgid "Assignee"
|
|
msgstr "담당자"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__assign_method
|
|
msgid "Assignment Method"
|
|
msgstr "배정 방법"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
msgid ""
|
|
"At this time, there is no preview available to show. The current ticket "
|
|
"cannot be accessed by the customer, as it belongs to a helpdesk team that is "
|
|
"not publicly available, or there is no customer associated with the ticket."
|
|
msgstr ""
|
|
"현재 미리보기를 제공할 수 없습니다. 해당 티켓은 고객 측에서 액세스가 불가능합"
|
|
"니다. 헬프 데스크 팀에서 작업 중이거나 티켓에 연결된 고객이 없습니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_attachment_count
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_attachment_count
|
|
msgid "Attachment Count"
|
|
msgstr "첨부 파일 수"
|
|
|
|
#. module: helpdesk
|
|
#: model:res.groups,name:helpdesk.group_auto_assignment
|
|
msgid "Auto Assigment"
|
|
msgstr "자동 배정"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"Automate the assignment of new tickets to the right people, and make sure "
|
|
"all tickets are being handled"
|
|
msgstr ""
|
|
"적절한 담당자에게 새로운 상담을 할당하도록 자동화하고, 전체 상담이 처리되고 "
|
|
"있는지를 확인합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_assignment
|
|
msgid "Automatic Assignment"
|
|
msgstr "자동 할당"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_ticket
|
|
msgid "Automatic Closing"
|
|
msgstr "자동 마감"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__avg_response_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__avg_response_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__avg_response_hours
|
|
msgid "Average Hours to Respond"
|
|
msgstr "평균 응답 시간"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_avg
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_avg
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Average Rating"
|
|
msgstr "평균 평점"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg_percentage
|
|
msgid "Average Rating (%)"
|
|
msgstr "평균 점수 (%)"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Average Rating for the Past 7 Days"
|
|
msgstr "최근 7일 동안의 평균 점수"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Average Rating: Happy"
|
|
msgstr "평균 점수: 만족"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Average Rating: Neutral"
|
|
msgstr "평균 점수: 보통"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Average Rating: Unhappy"
|
|
msgstr "평균 점수: 불만"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
|
msgid "Average rating daily target"
|
|
msgstr "일일 평균 평점 목표"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Average rating for the last 7 days"
|
|
msgstr "최근 7일 동안의 평균 점수"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Avg Last 7 days"
|
|
msgstr "최근 7일 평균"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Avg Open Hours"
|
|
msgstr "평균 진행 시간"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Bill the time spent on your tickets to your customers"
|
|
msgstr "상담 관련 소요 시간을 고객에게 청구합니다"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_cancelled
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_in_progress
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_new
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_on_hold
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_solved
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__blocked
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "Blocked"
|
|
msgstr "거부됨"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.tag,name:helpdesk.tag_crm
|
|
msgid "CRM"
|
|
msgstr "CRM"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__campaign_id
|
|
msgid "Campaign"
|
|
msgstr "캠페인"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.stage,name:helpdesk.stage_cancelled
|
|
msgid "Cancelled"
|
|
msgstr "취소됨"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_canned_response_menu
|
|
msgid "Canned Responses"
|
|
msgstr "미리 준비된 답변"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"Centralize, manage, share and grow your knowledge library. Allow customers "
|
|
"to search your articles in the help center for answers to their questions."
|
|
msgstr ""
|
|
"지식 라이브러리를 중앙 집중화하여 관리하고 공유 및 확장하세요. 헬프 센터에서 "
|
|
"문서를 검색하여 고객이 문의에 대한 답변을 찾을 수 있게 합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Channels"
|
|
msgstr "채널"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
|
msgid "Click to Set Your Daily Rating Target"
|
|
msgstr "일일 평점 목표를 설정하려면 클릭합니다."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.xml:0
|
|
msgid "Click to set"
|
|
msgstr "설정 클릭"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Close"
|
|
msgstr "닫기"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Close Ticket"
|
|
msgstr "상담 종료"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_date
|
|
msgid "Close date"
|
|
msgstr "마감일"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Close inactive tickets automatically"
|
|
msgstr "비활성화된 상담 자동 종료"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Close ticket"
|
|
msgstr "티켓 마감"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Closed"
|
|
msgstr "마감됨"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Closed On"
|
|
msgstr "마감일"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_tickets
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
msgid "Closed Tickets"
|
|
msgstr "티켓 마감됨"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_close_analysis
|
|
msgid "Closed Tickets Analysis"
|
|
msgstr "마감된 티켓 분석"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__closed_by_partner
|
|
msgid "Closed by Partner"
|
|
msgstr "협력사가 마감함"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__close_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__close_date
|
|
msgid "Closing Date"
|
|
msgstr "마감 날짜"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__allow_portal_ticket_closing
|
|
msgid "Closure by Customers"
|
|
msgstr "고객 측에서 종료"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__color
|
|
msgid "Color"
|
|
msgstr "색상"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__color
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__color
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__color
|
|
msgid "Color Index"
|
|
msgstr "색상표"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
msgid "Comment"
|
|
msgstr "댓글"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__commercial_partner_id
|
|
msgid "Commercial Entity"
|
|
msgstr "상업 항목"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Communication history"
|
|
msgstr "대화 이력"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_forum
|
|
msgid "Community Forum"
|
|
msgstr "커뮤니티 포럼"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_res_company
|
|
msgid "Companies"
|
|
msgstr "회사"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__company_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__company_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__company_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__company_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__company_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Company"
|
|
msgstr "회사"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config
|
|
msgid "Configuration"
|
|
msgstr "설정"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_tag_assignment
|
|
msgid "Configure Tags Handled by Team Members"
|
|
msgstr "팀원이 관리하는 태그를 설정하세요."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Configure tags handled by team members"
|
|
msgstr "팀원이 관리하는 태그를 설정하세요."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
|
msgid "Confirm"
|
|
msgstr "승인"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/wizard/helpdesk_stage_delete.py:0
|
|
msgid "Confirmation"
|
|
msgstr "확인"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
|
|
msgid "Congratulations!"
|
|
msgstr "축하합니다!"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_res_partner
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "Contact"
|
|
msgstr "연락처"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_coupons
|
|
msgid "Coupons"
|
|
msgstr "쿠폰"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Create Date"
|
|
msgstr "작성일자"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,website_form_label:helpdesk.model_res_partner
|
|
msgid "Create a Customer"
|
|
msgstr "고객 만들기"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,website_form_label:helpdesk.model_helpdesk_ticket
|
|
msgid "Create a Ticket"
|
|
msgstr "티켓 만들기"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.email_template_action_helpdesk
|
|
msgid "Create a new template"
|
|
msgstr "새 서식 만들기"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
|
|
msgid ""
|
|
"Create teams to organize your tickets by expertise or geographical region, "
|
|
"and define a different workflow for each team."
|
|
msgstr ""
|
|
"전문 지식별 혹은 지역별로 상담을 담당할 팀을 구성하여 팀마다 서로 다른 작업 "
|
|
"흐름을 설정하십시오."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Create tickets by sending an email to an alias"
|
|
msgstr "별칭으로 이메일을 보내어 작업 생성"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
|
|
msgid "Create tickets to get statistics."
|
|
msgstr "상담을 생성하여 통계 수치를 확인합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_uid
|
|
msgid "Created by"
|
|
msgstr "작성자"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_date
|
|
msgid "Created on"
|
|
msgstr "작성일자"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "Creation Date"
|
|
msgstr "작성일자"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "Criteria"
|
|
msgstr "기준"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_bounced_content
|
|
msgid "Custom Bounced Message"
|
|
msgstr "고객 반송 메시지"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Customer"
|
|
msgstr "고객"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#: code:addons/helpdesk/models/res_company.py:0
|
|
#: model:helpdesk.team,name:helpdesk.helpdesk_team1
|
|
msgid "Customer Care"
|
|
msgstr "고객 관리"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_email
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_email
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_email
|
|
msgid "Customer Email"
|
|
msgstr "고객 이메일"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_name
|
|
msgid "Customer Name"
|
|
msgstr "고객명"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_phone
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_phone
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_phone
|
|
msgid "Customer Phone"
|
|
msgstr "고객 전화번호"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__access_url
|
|
msgid "Customer Portal URL"
|
|
msgstr "고객 포털 URL"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.rating_rating_action_helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_rating
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_ratings
|
|
msgid "Customer Ratings"
|
|
msgstr "고객 평가"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__partner_ids
|
|
msgid "Customers"
|
|
msgstr "고객"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
msgid "Customers will be added to the followers of their tickets."
|
|
msgstr "고객을 상담 팔로워로 추가합니다."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Daily Target"
|
|
msgstr "오늘의 티켓"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__reached_datetime
|
|
msgid "Datetime at which the SLA stage was reached for the first time"
|
|
msgstr "SLA 단계에 처음 도달한 날짜시간"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__rotting_days
|
|
msgid "Day count since this resource was last updated"
|
|
msgstr "해당 리소스가 마지막으로 업데이트된 이후의 경과 일수"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
|
|
msgid ""
|
|
"Day to reach the stage of the SLA, without taking the working calendar into "
|
|
"account"
|
|
msgstr "작업 일정을 고려하지 않고 SLA 단계에 도달하는 날"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rotting_days
|
|
msgid "Days Rotting"
|
|
msgstr "불량 기간"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__rotting_threshold_days
|
|
msgid "Days to rot"
|
|
msgstr "일 후 불량 처리 예정"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__deadline
|
|
msgid "Deadline"
|
|
msgstr "마감 시한"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
msgid "Deadline reached"
|
|
msgstr "마감일 도달"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_defaults
|
|
msgid "Default Values"
|
|
msgstr "기본값"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.server,name:helpdesk.unlink_helpdesk_stage_action
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid "Delete"
|
|
msgstr "삭제"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
|
msgid "Delete Stage"
|
|
msgstr "단계 삭제"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_delivery_status
|
|
msgid "Delivery Status"
|
|
msgstr "배송 상황"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Describe your team to your colleagues and customers..."
|
|
msgstr "동료 직원과 고객들에게 해당 부서에 대해 설명합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__description
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__description
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__description
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__description
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "Description"
|
|
msgstr "설명"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "Description of the policy..."
|
|
msgstr "정책 설명 ..."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_digest_digest
|
|
msgid "Digest"
|
|
msgstr "요약"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
|
msgid "Discard"
|
|
msgstr "취소"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__tags
|
|
msgid "Dispatch tickets based on tags"
|
|
msgstr "태그를 기반으로 티켓 배분"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_mail_message__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_portal_share__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_company__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__display_name
|
|
msgid "Display Name"
|
|
msgstr "표시명"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/digest.py:0
|
|
msgid "Do not have access, skip this data for user's digest email"
|
|
msgstr "사용 권한 없음, 이 데이터는 사용자 요약 이메일에서 무시됩니다"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__balanced
|
|
msgid "Each user has an equal number of open tickets"
|
|
msgstr "각 사용자가 동일한 수의 미결 상담 건을 다룹니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__randomly
|
|
msgid "Each user is assigned an equal number of tickets"
|
|
msgstr "각 사용자에게 동일한 수의 상담이 배정됩니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
|
msgid "Email Alias"
|
|
msgstr "이메일 별칭"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__template_id
|
|
msgid "Email Template"
|
|
msgstr "이메일 서식"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__template_id
|
|
msgid ""
|
|
"Email automatically sent to the customer when the ticket reaches this "
|
|
"stage.\n"
|
|
"By default, the email will be sent from the email alias of the helpdesk "
|
|
"team.\n"
|
|
"Otherwise it will be sent from the company's email address, or from the "
|
|
"catchall (as defined in the System Parameters)."
|
|
msgstr ""
|
|
"상담이 이 단계에 도달하게 되면 자동으로 고객에게 이메일을 발송합니다.\n"
|
|
"기본값으로 이메일은 헬프데스크 팀의 이메일 별칭으로 전송됩니다.\n"
|
|
"그렇지 않은 경우, 회사 이메일 주소나 캐치올 (시스템 매개변수 설정된 대로)에"
|
|
"서 전송됩니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__email_cc
|
|
msgid "Email cc"
|
|
msgstr "이메일 참조"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_domain
|
|
msgid "Email domain e.g. 'example.com' in '[email protected]'"
|
|
msgstr "이메일 도메인 예: '[email protected]'의 'example.com'"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
|
msgid "Emails sent to"
|
|
msgstr "이메일이 다음 주소로 전송되었습니다"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
|
msgid "Emails sent to a Helpdesk Team alias generate tickets in your pipeline."
|
|
msgstr ""
|
|
"헬프데스크팀 별칭으로 전송된 이메일로 파이프라인에 상담 건을 생성합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,description:helpdesk.rating_ticket_request_email_template
|
|
msgid "Enable \"customer ratings\" feature on the helpdesk team"
|
|
msgstr "헬프테스크 팀에서 \"고객 평가\" 기능 활성화"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid ""
|
|
"Enter the <b>subject</b> of your ticket <br/><i>(e.g. Problem with my "
|
|
"installation, Wrong order, etc.).</i>"
|
|
msgstr ""
|
|
"상담 <b>제목</b>을 입력하십시오<br/><i>(예: 설치 관련 문제, 주문 오류 등).</"
|
|
"i>"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__exceeded_hours
|
|
msgid "Exceeded Working Hours"
|
|
msgstr "초과 근무 시간"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__exclude_stage_ids
|
|
msgid "Excluding Stages"
|
|
msgstr "단계 제외"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "Extra Info"
|
|
msgstr "추가 정보"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__failed
|
|
msgid "Failed"
|
|
msgstr "실패함"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_fail
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_fail
|
|
msgid "Failed SLA Policy"
|
|
msgstr "실패한 SLA 정책"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_failed
|
|
msgid "Failed SLA Ticket"
|
|
msgstr "SLA 상담 실패"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Failed Tickets"
|
|
msgstr "상담 실패"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_fsm
|
|
msgid "Field Service"
|
|
msgstr "현장 서비스"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
msgid "First Assignment Date"
|
|
msgstr "첫 배정일"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__assign_date
|
|
msgid "First assignment date"
|
|
msgstr "첫 배정일"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__fold
|
|
msgid "Folded"
|
|
msgstr "접기"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Follow All Team's Tickets"
|
|
msgstr "전체 팀의 상담 팔로우하기"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
|
|
msgid "Follow all your helpdesk tickets"
|
|
msgstr "전체 헬프데스크 상담을 추적하세요."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Followed"
|
|
msgstr "팔로우 중"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_follower_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_follower_ids
|
|
msgid "Followers"
|
|
msgstr "팔로워"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_partner_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_partner_ids
|
|
msgid "Followers (Partners)"
|
|
msgstr "팔로워 (협력사)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_type_icon
|
|
msgid "Font awesome icon e.g. fa-tasks"
|
|
msgstr "멋진 아이콘 폰트 예: fa-tasks"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Future Activities"
|
|
msgstr "향후 활동"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"Get in touch with your website visitors, and engage them with scripted "
|
|
"chatbot conversations. Create and search tickets from your conversations."
|
|
msgstr ""
|
|
"스크립트가 준비된 챗봇 대화를 통해 웹사이트 방문자와 소통하고 참여를 유도해 "
|
|
"보세요. 대화로 상담까지 이끌고 찾아보세요."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
|
msgid ""
|
|
"Get statistics on your tickets and how long it takes to assign and resolve "
|
|
"them."
|
|
msgstr "상담 관련 통계와 함께 배정 및 해결까지 걸리는 시간을 확인해보십시오."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Get tickets through an online form"
|
|
msgstr "온라인 양식으로 상담하기"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_giftcards
|
|
msgid "Gift Cards"
|
|
msgstr "기프트 카드"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Grant discounts, free products or free shipping"
|
|
msgstr "할인과 무료 사은품 및 무료 배송까지 즐겨 보세요."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
msgid ""
|
|
"Grant employees access to your helpdesk team or tickets by adding them as "
|
|
"followers. Employees automatically get access to the tickets they are "
|
|
"assigned to."
|
|
msgstr ""
|
|
"직원을 팔로워로 추가하여 헬프데스크 팀이나 상담에 접근할 수 있도록 권한을 부"
|
|
"여합니다. 직원은 배정받은 상담에 접근 권한을 자동으로 받게 됩니다."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
msgid ""
|
|
"Grant portal users access to your helpdesk team or tickets by adding them as "
|
|
"followers. Customers automatically get access to their tickets in their "
|
|
"portal."
|
|
msgstr ""
|
|
"포털 사용자를 팔로워로 추가하여 헬프데스크 팀이나 상담에 접근할 수 있도록 권"
|
|
"한을 부여합니다. 고객은 포털에서 상담에 접근 권한을 자동으로 받게 됩니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__done
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__done
|
|
msgid "Green"
|
|
msgstr "녹색"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_done
|
|
msgid "Green Kanban Label"
|
|
msgstr "녹색 칸반 라벨"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__normal
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__normal
|
|
msgid "Grey"
|
|
msgstr "회색"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_normal
|
|
msgid "Grey Kanban Label"
|
|
msgstr "회색 칸반 라벨"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Happy"
|
|
msgstr "좋음"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Happy face"
|
|
msgstr "행복한 표정"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_message
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__has_message
|
|
msgid "Has Message"
|
|
msgstr "메시지가 있습니다"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached
|
|
msgid "Has SLA reached"
|
|
msgstr "SLA 도달함"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached_late
|
|
msgid "Has SLA reached late"
|
|
msgstr "SLA 지연임"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
|
|
msgid "Hello"
|
|
msgstr "안녕하세요"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Help Center"
|
|
msgstr "지원 센터"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.menu_helpdesk_root
|
|
#: model:res.groups.privilege,name:helpdesk.res_groups_privilege_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.digest_digest_view_form
|
|
msgid "Helpdesk"
|
|
msgstr "고객센터"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_dashboard_action_main
|
|
msgid "Helpdesk Overview"
|
|
msgstr "고객센터 개요"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_sla
|
|
msgid "Helpdesk SLA Policies"
|
|
msgstr "고객센터 SLA 정책"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_stage
|
|
msgid "Helpdesk Stage"
|
|
msgstr "고객센터 단계"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_stage_delete_wizard
|
|
msgid "Helpdesk Stage Delete Wizard"
|
|
msgstr "헬프데스크 단계 삭제 마법사"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_tag_assignment
|
|
msgid "Helpdesk Tag Assignment"
|
|
msgstr "헬프데스크 태그 할당"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_tag
|
|
msgid "Helpdesk Tags"
|
|
msgstr "고객센터 태그"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_team
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__team_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__team_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__team_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
|
msgid "Helpdesk Team"
|
|
msgstr "고객센터 팀"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
msgid "Helpdesk Team Search"
|
|
msgstr "헬프데스크 팀 검색"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_action
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__team_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__team_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_menu
|
|
msgid "Helpdesk Teams"
|
|
msgstr "고객센터 팀"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "Helpdesk Ticket"
|
|
msgstr "고객센터 티켓"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.server,name:helpdesk.ir_cron_auto_close_ticket_ir_actions_server
|
|
msgid "Helpdesk Ticket: Automatically close the tickets"
|
|
msgstr "헬프데스크 상담: 상담 자동 종료"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
|
msgid "Helpdesk Tickets"
|
|
msgstr "고객센터 티켓"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,name:helpdesk.solved_ticket_request_email_template
|
|
msgid "Helpdesk: Ticket Closed"
|
|
msgstr "헬프데스크: 상담 종료"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,name:helpdesk.rating_ticket_request_email_template
|
|
msgid "Helpdesk: Ticket Rating Request"
|
|
msgstr "헬프데스크: 상담 평가 요청"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,name:helpdesk.new_ticket_request_email_template
|
|
msgid "Helpdesk: Ticket Received"
|
|
msgstr "헬프데스크 티켓 접수"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "High Priority"
|
|
msgstr "우선순위 높음"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__2
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__2
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__2
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__2
|
|
msgid "High priority"
|
|
msgstr "높은 우선순위"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__rotting_threshold_days
|
|
msgid "Highlight tickets that haven't been updated for this many days."
|
|
msgstr "해당 기간 동안 업데이트되지 않은 티켓을 강조 표시합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "History"
|
|
msgstr "기록"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_open_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_open_hours
|
|
msgid "Hours Open"
|
|
msgstr "영업 시간"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__first_response_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__first_response_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__first_response_hours
|
|
msgid "Hours to First Response"
|
|
msgstr "최초 응답 시간"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_mail_message__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_portal_share__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_company__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "ID"
|
|
msgstr "ID"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_thread_id
|
|
msgid ""
|
|
"ID of the parent record holding the alias (example: project holding the task "
|
|
"creation alias)"
|
|
msgstr ""
|
|
"별칭을 담고 있는 상위 레코드의 ID (예: 별칭을 생성한 작업을 담고 있는 프로젝"
|
|
"트)"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.team,name:helpdesk.helpdesk_team2
|
|
msgid "IT Support (Auto Assignment by Tags)"
|
|
msgstr "IT 지원 (태그를 기반으로 자동 할당)."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_icon
|
|
msgid "Icon"
|
|
msgstr "아이콘"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_icon
|
|
msgid "Icon to indicate an exception activity."
|
|
msgstr "예외 활동을 표시하기 위한 아이콘"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction
|
|
msgid "If checked, new messages require your attention."
|
|
msgstr "만약 선택하였으면, 신규 메시지에 주의를 기울여야 합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_sms_error
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_sms_error
|
|
msgid "If checked, some messages have a delivery error."
|
|
msgstr "이 옵션을 선택하면 일부 정보가 전달 오류를 생성합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_bounced_content
|
|
msgid ""
|
|
"If set, this content will automatically be sent out to unauthorized users "
|
|
"instead of the default message."
|
|
msgstr ""
|
|
"설정할 경우, 권한이 없는 사용자에게 기본 메시지 대신 이 내용을 전송합니다."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_cancelled
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_in_progress
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_new
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_on_hold
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_solved
|
|
#: model:helpdesk.stage,name:helpdesk.stage_in_progress
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "In Progress"
|
|
msgstr "진행 중"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__from_stage_ids
|
|
msgid "In Stages"
|
|
msgstr "단계별"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__normal
|
|
msgid "In progress"
|
|
msgstr "진행중"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_day
|
|
msgid "Inactive Period(days)"
|
|
msgstr "비활성화되어 있는 기간 (일)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__invited_internal
|
|
msgid "Invited internal users (private)"
|
|
msgstr "초대한 내부 사용자 (비공개)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__portal
|
|
msgid "Invited portal users and all internal users (public)"
|
|
msgstr "초대한 포탈 사용자 및 내부 사용자 전체 (공개)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_is_follower
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_is_follower
|
|
msgid "Is Follower"
|
|
msgstr "팔로워임"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Issue credits notes"
|
|
msgstr "차변전표 발행"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__duration_tracking
|
|
msgid "JSON that maps ids from a many2one field to seconds spent"
|
|
msgstr "many2one 필드의 ID를 초 단위의 소요 시간으로 매핑하는 JSON"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_blocked
|
|
msgid "Kanban Blocked Explanation"
|
|
msgstr "칸반 차단 설명"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_normal
|
|
msgid "Kanban Ongoing Explanation"
|
|
msgstr "칸반 진행 설명"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__kanban_state
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__kanban_state
|
|
msgid "Kanban State"
|
|
msgstr "칸반 상태"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state_label
|
|
msgid "Kanban State Label"
|
|
msgstr "칸반 상태 라벨"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_done
|
|
msgid "Kanban Valid Explanation"
|
|
msgstr "칸반 유효 설명"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_knowledge
|
|
msgid "Knowledge"
|
|
msgstr "지식센터"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "Last 3 months"
|
|
msgstr "최근 3개월"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Last 30 Days"
|
|
msgstr "최근 30일"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "Last 30 days"
|
|
msgstr "최근 30일"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Last 365 Days"
|
|
msgstr "최근 365일"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Last 7 Days"
|
|
msgstr "최근 7일"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "Last 7 days"
|
|
msgstr "최근 7일"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__date_last_stage_update
|
|
msgid "Last Stage Update"
|
|
msgstr "최근 단계 업데이트"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_uid
|
|
msgid "Last Updated by"
|
|
msgstr "최근 갱신한 사람"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_date
|
|
msgid "Last Updated on"
|
|
msgstr "최근 갱신 일자"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Late Activities"
|
|
msgstr "지연된 활동"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "Latest Ratings"
|
|
msgstr "최근 평가"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Let's create your first <b>ticket</b>."
|
|
msgstr "첫 번째 <b>상담</b>을 생성합니다."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid ""
|
|
"Let's go back to the <b>kanban view</b> to get an overview of your next "
|
|
"tickets."
|
|
msgstr "다음 상담을 검토하기 위해 <b>칸반 보기</b>로 돌아갑니다."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Let's view your <b>team's tickets</b>."
|
|
msgstr "<b>팀에서 다루는 상담</b>을 검토해봅니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_livechat
|
|
msgid "Live Chat"
|
|
msgstr "실시간 채팅"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_incoming_local
|
|
msgid "Local-part based incoming detection"
|
|
msgstr "지역 기준으로 입고 인식"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Low Priority"
|
|
msgstr "우선순위 낮음"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__0
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__0
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__0
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__0
|
|
msgid "Low priority"
|
|
msgstr "낮은 우선 순위"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
|
|
msgid ""
|
|
"Make sure tickets are handled in a timely manner by using SLA Policies.<br>"
|
|
msgstr "SLA 정책을 통하여 상담을 적시에 처리될 수 있도록 처리합니다.<br>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Make sure tickets are handled on time"
|
|
msgstr "상담이 적시에 처리되는지 확인합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
|
|
msgid "Make sure tickets are handled on time by using SLA Policies.<br>"
|
|
msgstr "SLA 정책을 통하여 상담이 적시에 처리될 수 있도록 합니다.<br>"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__time
|
|
msgid ""
|
|
"Maximum number of working hours a ticket should take to reach the target "
|
|
"stage, starting from the date it was created."
|
|
msgstr ""
|
|
"상담이 생성된 날짜부터 시작하여 목표 단계에 도달할 때까지 소요되는 최대 작업 "
|
|
"시간입니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
|
|
msgid ""
|
|
"Measure your customer satisfaction by sending rating requests when your "
|
|
"tickets are solved."
|
|
msgstr "상담이 완료되면 평가 요청을 전송하여 고객 만족도를 확인합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__medium_id
|
|
msgid "Medium"
|
|
msgstr "중간"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Medium Priority"
|
|
msgstr "우선순위 중간"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__1
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__1
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__1
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__1
|
|
msgid "Medium priority"
|
|
msgstr "우선순위 중간"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_ir_ui_menu
|
|
msgid "Menu"
|
|
msgstr "메뉴"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_mail_message
|
|
msgid "Message"
|
|
msgstr "메시지"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error
|
|
msgid "Message Delivery error"
|
|
msgstr "메시지 전송 오류"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_ids
|
|
msgid "Messages"
|
|
msgstr "메시지"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__priority
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__priority
|
|
msgid "Minimum Priority"
|
|
msgstr "중간 우선 순위"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__stage_id
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__sla_stage_id
|
|
msgid "Minimum stage a ticket needs to reach in order to satisfy this SLA."
|
|
msgstr "이 SLA를 충족시키기 위해 티켓이 도달해야 하는 최소 단계입니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_ir_module_module
|
|
msgid "Module"
|
|
msgstr "모듈"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__to_stage_id
|
|
msgid "Move to Stage"
|
|
msgstr "단계로 이동"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "My Activities"
|
|
msgstr "내 활동"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__my_activity_date_deadline
|
|
msgid "My Activity Deadline"
|
|
msgstr "내 활동 마감일"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "My Deadline"
|
|
msgstr "나의 마감일"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "My Performance"
|
|
msgstr "내 실적"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_my
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_my
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "My Tickets"
|
|
msgstr "내 티켓"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__name
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "Name"
|
|
msgstr "이름"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Neutral"
|
|
msgstr "중간"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Neutral face"
|
|
msgstr "중립적인 얼굴"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#: model:helpdesk.stage,name:helpdesk.stage_new
|
|
msgid "New"
|
|
msgstr "신규"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__assign_method
|
|
msgid ""
|
|
"New tickets will automatically be assigned to the team members that are "
|
|
"available, according to their working hours and their time off."
|
|
msgstr ""
|
|
"근무 시간과 휴가를 고려하여 업무를 진행할 수 있는 팀원에게 새로운 상담을 자동"
|
|
"으로 배정합니다."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "Newest"
|
|
msgstr "최신"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_calendar_event_id
|
|
msgid "Next Activity Calendar Event"
|
|
msgstr "다음 활동 캘린더 행사"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_date_deadline
|
|
msgid "Next Activity Deadline"
|
|
msgstr "다음 활동 마감일"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_summary
|
|
msgid "Next Activity Summary"
|
|
msgstr "다음 활동 요약"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_id
|
|
msgid "Next Activity Type"
|
|
msgstr "다음 활동 유형"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "No Customer"
|
|
msgstr "고객이 없습니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
|
|
msgid "No SLA policies found. Let's create one!"
|
|
msgstr "SLA 정책이 없습니다. 새로 작성해 주세요."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
|
|
msgid "No activity types found. Let's create one!"
|
|
msgstr "활동 유형이 없습니다. 새로 생성해 주세요."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
|
|
msgid "No data yet!"
|
|
msgstr "데이터가 아직 없습니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
|
|
msgid "No stages found. Let's create one!"
|
|
msgstr "단계가 없습니다. 새로 생성해 주세요."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
|
|
msgid "No tags found. Let's create one!"
|
|
msgstr "태그가 없습니다. 새로 생성해 주세요."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment
|
|
msgid "No tags or team members found. Let's create them!"
|
|
msgstr "태그나 팀원을 찾을 수 없습니다. 새로 작성해주세요!"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
|
|
msgid "No teams found"
|
|
msgstr "팀이 없습니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
|
|
msgid "No teams found. Let's create one!"
|
|
msgstr "팀이 없습니다. 새로 생성해 주세요."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
|
|
msgid "No tickets found"
|
|
msgstr "상담이 없습니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
|
|
msgid "No tickets found. Let's create one!"
|
|
msgstr "상담이 없습니다. 새로 작성해 주세요."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "None"
|
|
msgstr "없음"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction_counter
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction_counter
|
|
msgid "Number of Actions"
|
|
msgstr "작업 수"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_failed
|
|
msgid "Number of SLAs Failed"
|
|
msgstr "실패한 SLA 수"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__ticket_count
|
|
msgid "Number of Tickets"
|
|
msgstr "상담 수"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error_counter
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error_counter
|
|
msgid "Number of errors"
|
|
msgstr "오류 횟수"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction_counter
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction_counter
|
|
msgid "Number of messages requiring action"
|
|
msgstr "조치할 메시지 수"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error_counter
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error_counter
|
|
msgid "Number of messages with delivery error"
|
|
msgstr "전송 오류가 발생한 메시지 수입니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Number of open tickets with at least one SLA failed."
|
|
msgstr "SLA 실패 내역이 하나 이상 있는 미결 상담 수"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_open_ticket_count
|
|
msgid "Number of other open tickets from the same partner"
|
|
msgstr "동일한 협력사로부터의 다른 미결 상담 수"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_count
|
|
msgid "Number of other tickets from the same partner"
|
|
msgstr "동일한 협력사로부터의 다른 상담 수"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Number of tickets closed in the past 7 days."
|
|
msgstr "지난 7일 동안 종료된 상담 수"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.stage,name:helpdesk.stage_on_hold
|
|
msgid "On Hold"
|
|
msgstr "대기 중"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__ongoing
|
|
msgid "Ongoing"
|
|
msgstr "진행중"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Open"
|
|
msgstr "열기"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
msgid "Open Tickets"
|
|
msgstr "미결 상담"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__open_hours
|
|
msgid "Open Time (hours)"
|
|
msgstr "개시 시간 (시)"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Open the ticket."
|
|
msgstr "티켓 열기."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_force_thread_id
|
|
msgid ""
|
|
"Optional ID of a thread (record) to which all incoming messages will be "
|
|
"attached, even if they did not reply to it. If set, this will disable the "
|
|
"creation of new records completely."
|
|
msgstr ""
|
|
"회신하지 않은 것까지 모든 받는 메시지를 첨부할 스레드(레코드)의 선택사항 ID. "
|
|
"설정하면 완벽하게 새로운 레코드의 생성을 억제합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
|
|
msgid "Our Ratings"
|
|
msgstr "평가"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_team_dashboard
|
|
msgid "Overview"
|
|
msgstr "전체보기"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_model_id
|
|
msgid "Parent Model"
|
|
msgstr "상위 모델"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_thread_id
|
|
msgid "Parent Record Thread ID"
|
|
msgstr "상위 레코드 스레드 ID"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_model_id
|
|
msgid ""
|
|
"Parent model holding the alias. The model holding the alias reference is not "
|
|
"necessarily the model given by alias_model_id (example: project "
|
|
"(parent_model) and task (model))"
|
|
msgstr ""
|
|
"별칭이 있는 상위 모델입니다. 별칭 참조를 포함하는 모델은 반드시 "
|
|
"alias_model_id(예: 프로젝트(parent_model) 및 태스크(model)에서 제공하는 모델"
|
|
"일 필요는 없습니다.)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_ids
|
|
msgid "Partner Tickets"
|
|
msgstr "협력사 상담"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__privacy_visibility
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__team_privacy_visibility
|
|
msgid ""
|
|
"People to whom this helpdesk team and its tickets will be visible.\n"
|
|
"\n"
|
|
"- Invited internal users: internal users can access the team and the tickets "
|
|
"they are following. This access can be modified on each ticket individually "
|
|
"by adding or removing the user as follower.\n"
|
|
"A user with the helpdesk > administrator access right level can still access "
|
|
"this team and its tickets, even if they are not explicitely part of the "
|
|
"followers.\n"
|
|
"\n"
|
|
"- All internal users: all internal users can access the team and all of its "
|
|
"tickets without distinction.\n"
|
|
"\n"
|
|
"- Invited portal users and all internal users: all internal users can access "
|
|
"the team and all of its tickets without distinction.\n"
|
|
"Portal users can only access the tickets they are following. This access can "
|
|
"be modified on each ticket individually by adding or removing the portal "
|
|
"user as follower."
|
|
msgstr ""
|
|
"이 헬프데스크 팀 및 관련 상담을 확인할 수 있는 사람.\n"
|
|
"\n"
|
|
"- 초대한 내부 사용자: 내부 사용자는 팔로우 중인 팀 및 상담에 접근할 수 있습니"
|
|
"다. 사용자를 팔로워로 추가하거나 삭제하여 각 상담별로 접근 권한을 개별적으로 "
|
|
"수정할 수 있습니다.\n"
|
|
"사용자 중 헬프데스크 > 관리자 수준의 접근 권한을 가진 경우에는 팀 및 해당 상"
|
|
"담에 계속 접근할 수 있으며, 이는 팔로워가 아닌 경우에도 마찬가지입니다.\n"
|
|
"\n"
|
|
"- 내부 사용자 전체: 모든 내부 사용자가 구분 없이 팀 및 전체 상담에 접근할 수 "
|
|
"있습니다.\n"
|
|
"\n"
|
|
"- 초대한 포털 사용자 및 내부 사용자 전체: 모든 내부 사용자가 구분 없이 팀 및 "
|
|
"전체 상담에 접근할 수 있습니다.\n"
|
|
"포털 사용자는 팔로우 중인 상담에만 접근할 수 있습니다. 포털 사용자를 팔로워"
|
|
"로 추가하거나 삭제하여 각 상담별로 접근 권한을 개별적으로 수정할 수 있습니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "People to whom this team and its tickets will be visible"
|
|
msgstr "해당 팀 및 상담을 확인할 수 있는 사람"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
|
|
msgid "Percentage of happy ratings"
|
|
msgstr "좋음 평가 비율"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Percentage of tickets that were closed without failing any SLAs."
|
|
msgstr "SLA 실패 없이 종료된 상담의 비율입니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid ""
|
|
"Percentage of tickets whose SLAs have successfully been reached on time over "
|
|
"the total number of tickets closed within the past 7 days."
|
|
msgstr ""
|
|
"최근 7일 동안 종료된 총 상담 수에 대하여 정시에 성공적으로 SLA 도달한 상담의 "
|
|
"비율입니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Performance"
|
|
msgstr "실적"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team_performance
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_graph_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_pivot_analysis
|
|
msgid "Performance Analysis"
|
|
msgstr "실적 분석"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__auto_close_day
|
|
msgid "Period of inactivity after which tickets will be automatically closed."
|
|
msgstr "비활성화되어 있는 기간 후에는 상담이 자동으로 종료됩니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "Phone"
|
|
msgstr "전화번호"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Plan onsite interventions"
|
|
msgstr "현장 개입 계획"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
|
msgid "Please enter a number."
|
|
msgstr "숫자를 입력하세요."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
|
msgid "Please enter a percentage below 100."
|
|
msgstr "100 미만으로 백분율을 입력하세요."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
|
msgid "Please enter a positive value."
|
|
msgstr "양수 값을 입력하세요."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
|
msgid "Please enter a value less than or equal to 5."
|
|
msgstr "5보다 작은 값을 입력하세요."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_contact
|
|
msgid ""
|
|
"Policy to post a message on the document using the mailgateway.\n"
|
|
"- everyone: everyone can post\n"
|
|
"- partners: only authenticated partners\n"
|
|
"- followers: only followers of the related document or members of following "
|
|
"channels\n"
|
|
msgstr ""
|
|
"Mailgateway를 사용하여 문서에 메시지를 게시하는 정책.\n"
|
|
"- 모든 사용자: 모든 사용자가 게시할 수 있습니다\n"
|
|
"- 협력사: 인증된 협력사만 게시할 수 있습니다\n"
|
|
"- 팔로워: 관련 문서의 팔로워 또는 팔로잉 중인 채널의 사용자만 게시할 수 있습"
|
|
"니다\n"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_url
|
|
msgid "Portal Access URL"
|
|
msgstr "포털 접근 URL"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_portal_share
|
|
msgid "Portal Sharing"
|
|
msgstr "포털 공유"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
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#: code:addons/helpdesk/models/helpdesk_team.py:0
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msgid ""
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"Portal users will be removed from the followers of the team and its tickets."
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msgstr "포털 사용자를 팀 및 관련 상담 팔로워에서 삭제합니다."
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#. module: helpdesk
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#: model:ir.actions.server,name:helpdesk.action_open_customer_preview
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msgid "Preview"
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msgstr "미리보기"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__priority
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__priority
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#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
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msgid "Priority"
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msgstr "우선 순위"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__properties
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#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
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msgid "Properties"
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msgstr "속성"
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#. module: helpdesk
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#: model:ir.model,name:helpdesk.model_rating_rating
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#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
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msgid "Rating"
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msgstr "평가"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_last_value
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_last_value
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#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
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#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
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#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_pivot_inherit_helpdesk
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#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_graph_inherit_helpdesk
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msgid "Rating (1-5)"
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msgstr "평점 (1-5)"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg_text
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msgid "Rating Avg Text"
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msgstr "평균 평가 텍스트"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_feedback
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msgid "Rating Last Feedback"
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msgstr "최근 의견의 평가"
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|
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_image
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msgid "Rating Last Image"
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msgstr "최근 이미지 평가"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_value
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msgid "Rating Last Value"
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msgstr "최근 값 평가"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_percentage_satisfaction
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msgid "Rating Satisfaction"
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msgstr "만족도 평가"
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|
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#. module: helpdesk
|
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_text
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msgid "Rating Text"
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msgstr "평가 텍스트"
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|
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_count
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msgid "Rating count"
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msgstr "평가 수"
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|
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_ids
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_ids
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msgid "Ratings"
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msgstr "평가"
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|
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#. module: helpdesk
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#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
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#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
|
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msgid "Reach Stage"
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msgstr "도달 단계"
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#. module: helpdesk
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#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__reached
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msgid "Reached"
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msgstr "달성함"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__reached_datetime
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msgid "Reached Date"
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msgstr "달성한 날짜"
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#. module: helpdesk
|
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#. odoo-python
|
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#: code:addons/helpdesk/models/helpdesk_stage.py:0
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#: model:helpdesk.stage,legend_done:helpdesk.stage_cancelled
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#: model:helpdesk.stage,legend_done:helpdesk.stage_in_progress
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#: model:helpdesk.stage,legend_done:helpdesk.stage_new
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#: model:helpdesk.stage,legend_done:helpdesk.stage_on_hold
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#: model:helpdesk.stage,legend_done:helpdesk.stage_solved
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#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__done
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#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
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msgid "Ready"
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msgstr "준비"
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|
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#. module: helpdesk
|
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#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
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msgid ""
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"Receive notifications whenever tickets are created, rated or discussed on in "
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|
"this team"
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msgstr "이 팀에서 상담이 생성되거나 평가 또는 논의될 경우 알림을 받습니다."
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_force_thread_id
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msgid "Record Thread ID"
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msgstr "레코드 스레드 ID"
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#. module: helpdesk
|
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#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__blocked
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#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__blocked
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msgid "Red"
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msgstr "빨간색"
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|
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_blocked
|
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msgid "Red Kanban Label"
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msgstr "빨간색 칸반 라벨"
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#. module: helpdesk
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#: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_status
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msgid "Refund Status"
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msgstr "환불 상태"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_credit_notes
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msgid "Refunds"
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msgstr "환불"
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|
|
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#. module: helpdesk
|
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#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
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msgid "Reimburse customers with a voucher code for future purchases"
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msgstr "고객 환불 시 다음 구매에 사용할 수 있는 바우처 코드로 환불해 주세요"
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|
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#. module: helpdesk
|
|
#: model:helpdesk.tag,name:helpdesk.tag_repair
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msgid "Repair"
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|
msgstr "수리"
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|
|
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#. module: helpdesk
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_status
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msgid "Repair Status"
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|
msgstr "수리 상태"
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|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_repairs
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msgid "Repairs"
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|
msgstr "수리"
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|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_replacements
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msgid "Replacements"
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|
msgstr "대체"
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|
|
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#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "Reported on"
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|
msgstr "보고일"
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|
|
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#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_main
|
|
msgid "Reporting"
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|
msgstr "보고"
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|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_user_id
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msgid "Responsible User"
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|
msgstr "담당 사용자"
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|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Restore"
|
|
msgstr "복원"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_return_status
|
|
msgid "Return Status"
|
|
msgstr "반품 상태"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
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msgid "Return faulty products"
|
|
msgstr "결함 있는 상품 반품"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_returns
|
|
msgid "Returns"
|
|
msgstr "반품"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_rotting
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Rotting"
|
|
msgstr "불량"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "SLA"
|
|
msgstr "SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_deadline
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "SLA Deadline"
|
|
msgstr "SLA 마감 시한"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__failed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "SLA Failed"
|
|
msgstr "SLA 실패"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action_main
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_sla
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_sla
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__sla_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__sla_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_sla_menu_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "SLA Policies"
|
|
msgstr "SLA 정책"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_res_partner__sla_ids
|
|
#: model:ir.model.fields,help:helpdesk.field_res_users__sla_ids
|
|
msgid ""
|
|
"SLA Policies that will automatically apply to the tickets submitted by this "
|
|
"customer."
|
|
msgstr "이 고객이 요청한 상담에 자동으로 적용되는 SLA 정책"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "SLA Policy"
|
|
msgstr "SLA 정책"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__description
|
|
msgid "SLA Policy Description"
|
|
msgstr "SLA 정책 설명"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_stage_id
|
|
msgid "SLA Stage"
|
|
msgstr "SLA 단계"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_status_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_status_ids
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
msgid "SLA Status"
|
|
msgstr "SLA 상태"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_action
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_sla_report_analysis
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_sla_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_graph
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_pivot
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "SLA Status Analysis"
|
|
msgstr "SLA 상태 분석"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_fail
|
|
msgid "SLA Status Failed"
|
|
msgstr "SLA 상태 실패"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_success
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_success
|
|
msgid "SLA Status Success"
|
|
msgstr "SLA 상태 성공"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__reached
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "SLA Success"
|
|
msgstr "SLA 성공"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "SLA Success Rate"
|
|
msgstr "SLA 성공률"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__ongoing
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "SLA in Progress"
|
|
msgstr "SLA 진행 중"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_ids
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "SLAs"
|
|
msgstr "SLAs"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_sms_error
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_sms_error
|
|
msgid "SMS Delivery error"
|
|
msgstr "SMS 전송 에러"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Sample"
|
|
msgstr "견본"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Save this ticket and the modifications you've made to it."
|
|
msgstr "이 티켓과 수정한 내용을 저장하십시오."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Schedule your <b>activity</b>."
|
|
msgstr "<b>작업</b>을 예약하십시오."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
msgid "Search SLA Policies"
|
|
msgstr "SLA 정책 검색"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "Search in Assigned to"
|
|
msgstr "다음 배정 항목에서 검색"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "Search in Customer"
|
|
msgstr "고객 검색"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "Search in Helpdesk Team"
|
|
msgstr "헬프데스크 팀에서 검색"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "Search in Stage"
|
|
msgstr "단계에서 검색"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "Search%(left)s Tickets%(right)s"
|
|
msgstr "검색%(left)s 티켓%(right)s"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_token
|
|
msgid "Security Token"
|
|
msgstr "보안 토큰"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Select the <b>customer</b> of your ticket."
|
|
msgstr "상담에 대한 <b>고객</b>을 선택하세요"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Self-Service"
|
|
msgstr "셀프 서비스"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_ticket_mass_mail
|
|
msgid "Send Email"
|
|
msgstr "이메일 보내기"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Send broken products for repair"
|
|
msgstr "수리를 위해 파손된 품목 보내기"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,description:helpdesk.new_ticket_request_email_template
|
|
msgid ""
|
|
"Send customers a confirmation email to notify them that their helpdesk "
|
|
"ticket has been received and is currently being reviewed by the helpdesk "
|
|
"team. Automatically send an email to customers when a ticket reaches a "
|
|
"specific stage in a helpdesk team by setting this template on that stage."
|
|
msgstr ""
|
|
"고객에게 현재 헬프데스크 팀에 티켓이 접수되어 내용 검토 중임을 이메일을 통해 "
|
|
"알릴 수 있습니다. 티켓이 헬프데스크 팀의 특정 단계에 도달하면 템플릿을 설정하"
|
|
"여 고객에게 이메일을 자동으로 전송하세요."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Send customers a replacement for a lost, damaged, or returned item"
|
|
msgstr "분실, 손상 또는 반품된 품목 대신 고객에게 대체품을 지급합니다"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.tag,name:helpdesk.tag_service
|
|
msgid "Service"
|
|
msgstr "서비스"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Set an Email Template on Stages"
|
|
msgstr "단계에 이메일 서식 설정"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,description:helpdesk.solved_ticket_request_email_template
|
|
msgid ""
|
|
"Set this template on a project's stage to automate email when tasks reach "
|
|
"stages"
|
|
msgstr ""
|
|
"작업이 단계에 도달하게 되면 이메일을 자동 발송하도록 프로젝트 단계에서 해당 "
|
|
"서식을 설정합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Settings"
|
|
msgstr "설정"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.portal_share_action
|
|
msgid "Share Ticket"
|
|
msgstr "티켓 공유"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"Share presentations and videos, and organize them into courses. Allow "
|
|
"customers to search your eLearning courses in the help center for answers to "
|
|
"their questions."
|
|
msgstr ""
|
|
"프레젠테이션과 동영상을 공유하고 강좌로 구성할 수 있습니다. 고객이 도움말 센"
|
|
"터에서 온라인 학습 과정을 검색하면 문의 사항에 대한 답변을 확인할 수 있습니"
|
|
"다."
|
|
|
|
#. module: helpdesk
|
|
#: model:res.groups,name:helpdesk.group_use_rating
|
|
msgid "Show Customer Ratings"
|
|
msgstr "고객 평가 표시"
|
|
|
|
#. module: helpdesk
|
|
#: model:res.groups,name:helpdesk.group_use_sla
|
|
msgid "Show SLA Policies"
|
|
msgstr "SLA 정책 표시"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Show all records whose next activity date is past"
|
|
msgstr "다음 활동할 날짜가 이미 지난 모든 레코드 표시"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_id
|
|
msgid "Sla"
|
|
msgstr "SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.stage,name:helpdesk.stage_solved
|
|
msgid "Solved"
|
|
msgstr "해결 완료"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__source_id
|
|
msgid "Source"
|
|
msgstr "원본"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__stage_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__stage_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__stage_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "Stage"
|
|
msgstr "단계"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_ticket_stage
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_stage
|
|
msgid "Stage Changed"
|
|
msgstr "단계 변경됨"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Stage Search"
|
|
msgstr "단계 검색"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_action
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__stage_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_stage_menu
|
|
msgid "Stages"
|
|
msgstr "단계"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stage_ids
|
|
msgid "Stages To Delete"
|
|
msgstr "삭제할 단계"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__stage_ids
|
|
msgid ""
|
|
"Stages the team will use. This team's tickets will only be able to be in "
|
|
"these stages."
|
|
msgstr "팀이 사용할 단계. 이 팀의 티켓은 이 단계에만 있을 수 있습니다."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__status
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Status"
|
|
msgstr "상태"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_state
|
|
msgid ""
|
|
"Status based on activities\n"
|
|
"Overdue: Due date is already passed\n"
|
|
"Today: Activity date is today\n"
|
|
"Planned: Future activities."
|
|
msgstr ""
|
|
"활동 기준 상태\n"
|
|
"기한 초과: 기한이 이미 지났습니다.\n"
|
|
"오늘: 활동 날짜가 오늘입니다.\n"
|
|
"예정: 향후 계획된 활동입니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__duration_tracking
|
|
msgid "Status time"
|
|
msgstr "상태 시간"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__name
|
|
msgid "Subject"
|
|
msgstr "제목"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_success
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__success_rate
|
|
msgid "Success Rate"
|
|
msgstr "성공률"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7dayssuccess
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_success
|
|
msgid "Success Rate Analysis"
|
|
msgstr "성공률 분석"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_success
|
|
msgid "Success SLA Policy"
|
|
msgstr "SLA 정책 성공"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_tree
|
|
msgid "Tag"
|
|
msgstr "태그"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_tag_action
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__tag_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__tag_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__tag_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__tag_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_tag_menu
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Tags"
|
|
msgstr "태그"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
|
|
msgid "Tags are perfect for organizing your tickets."
|
|
msgstr "태그를 이용하여 체계적으로 상담을 정리합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "Target"
|
|
msgstr "목표"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__stage_id
|
|
msgid "Target Stage"
|
|
msgstr "목표 단계"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
|
msgid "Team"
|
|
msgstr "팀"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_tag_assignment_search
|
|
msgid "Team Member"
|
|
msgstr "팀원"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__user_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__member_ids
|
|
msgid "Team Members"
|
|
msgstr "팀 구성원"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_team_action
|
|
msgid "Team Stages"
|
|
msgstr "팀 스테이지"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.email_template_action_helpdesk
|
|
msgid "Templates"
|
|
msgstr "템플릿(서식)"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
msgid "The customer cannot belong to a different company than the ticket."
|
|
msgstr "고객은 해당 티켓과 다른 회사에 속할 수 없습니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_model_id
|
|
msgid ""
|
|
"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
|
|
"email that does not reply to an existing record will cause the creation of a "
|
|
"new record of this model (e.g. a Project Task)"
|
|
msgstr ""
|
|
"이 별칭에 해당하는 모델(Odoo 문서 종류)입니다. 모든 받는 메일은 기존 레코드"
|
|
"로 기록되지 않고 이 모델의 새 레코드로 작성됩니다. (예. 프로젝트 작업)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_name
|
|
msgid ""
|
|
"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
|
|
"<[email protected]>"
|
|
msgstr ""
|
|
"<[email protected]>에 대한 이메일을 수신하도록 하려면 이메일의 별칭 이름"
|
|
"을 적어주세요. 예: 'jobs'"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "The team does not allow ticket closing through portal"
|
|
msgstr "팀은 포털을 통한 티켓 마감을 허용하지 않습니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__exclude_stage_ids
|
|
msgid ""
|
|
"The time spent in these stages won't be taken into account in the "
|
|
"calculation of the SLA."
|
|
msgstr "해당 단계에서 소요된 시간은 SLA 계산 시 고려하지 않습니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "There are currently no Ticket for your account."
|
|
msgstr "현재 계정에 대한 티켓이 없습니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
|
|
msgid "This"
|
|
msgstr "해당"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid ""
|
|
"This SLA Policy will apply to tickets matching ALL of the following criteria:"
|
|
msgstr "이 SLA 정책은 상담이 다음의 기준을 모두 충족하는 경우 적용됩니다:"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__campaign_id
|
|
msgid ""
|
|
"This is a name that helps you keep track of your different campaign efforts, "
|
|
"e.g. Fall_Drive, Christmas_Special"
|
|
msgstr ""
|
|
"다양한 캠페인을 진행할 때 쉽게 추적할 수 있도록 타이틀을 붙입니다 (예: 가을-"
|
|
"드라이브, 크리스마스 스페셜)."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__medium_id
|
|
msgid "This is the method of delivery, e.g. Postcard, Email, or Banner Ad"
|
|
msgstr "전달 매체 방식을 선택합니다 (예: 우편, 이메일, 배너 광고 등)."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__source_id
|
|
msgid ""
|
|
"This is the source of the link, e.g. Search Engine, another domain, or name "
|
|
"of email list"
|
|
msgstr ""
|
|
"링크의 유입 경로입니다 (예: 검색 엔진, 다른 웹사이트, 이메일 목록 제목 등)."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
msgid "This ticket was closed %s hours after its SLA deadline."
|
|
msgstr "해당 상담이 SLA 마감일 %s 시간 후 종료되었습니다."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
msgid "This ticket was successfully closed %s hours before its SLA deadline."
|
|
msgstr "해당 상담이 SLA 마감일 %s 시간 전에 성공적으로 종료되었습니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
msgid ""
|
|
"This will archive the stages and all of the tickets they contain from the "
|
|
"following teams:"
|
|
msgstr ""
|
|
"이렇게 하면 다음의 팀에 해당하는 단계 및 관련된 상담 전체가 보관 처리됩니다:"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
|
|
msgid ""
|
|
"Those represent the different categories of things you have to do (e.g. "
|
|
"\"Call\" or \"Send email\")."
|
|
msgstr ""
|
|
"이는 수행해야 하는 작업에 대한 다양한 카테고리를 나타냅니다 (예: \"전화\" 또"
|
|
"는 \"이메일 전송\")."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Three stars, maximum score"
|
|
msgstr "별 세 개, 최고 점수"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__ticket_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__ticket_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Ticket"
|
|
msgstr "티켓"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_dashboard
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_ticket_report_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_analysis
|
|
msgid "Ticket Analysis"
|
|
msgstr "티켓 분석"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_closed
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_closed
|
|
msgid "Ticket Closed"
|
|
msgstr "티켓 마감됨"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,subject:helpdesk.solved_ticket_request_email_template
|
|
msgid ""
|
|
"Ticket Closed - Reference {{ object.ticket_ref if object.ticket_ref else "
|
|
"15 }}"
|
|
msgstr "티켓 종료 - 참조 번호 {{ object.ticket_ref if object.ticket_ref else 15 }}"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_count
|
|
msgid "Ticket Count"
|
|
msgstr "티켓 수"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_new
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_new
|
|
msgid "Ticket Created"
|
|
msgstr "티켓 작성함"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__create_date
|
|
msgid "Ticket Creation Date"
|
|
msgstr "티켓 작성일"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_deadline
|
|
msgid "Ticket Deadline"
|
|
msgstr "티켓 마감 시한"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_ref
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_ref
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_ref
|
|
msgid "Ticket IDs Sequence"
|
|
msgstr "상담 ID 순서"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_properties
|
|
msgid "Ticket Properties"
|
|
msgstr "상담 속성"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_rated
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_rated
|
|
msgid "Ticket Rated"
|
|
msgstr "티켓 등급"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_sla_status
|
|
msgid "Ticket SLA Status"
|
|
msgstr "티켓 SLA 상태"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__tag_id
|
|
msgid "Ticket Tag"
|
|
msgstr "티켓 태그"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
|
|
msgid "Ticket Title"
|
|
msgstr "상담 제목"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "Ticket closed by the customer"
|
|
msgstr "고객이 티켓 마감함"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_ticket_new
|
|
msgid "Ticket created"
|
|
msgstr "티켓 작성함"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_my_ticket_action_no_create
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_sla
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_unassigned
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__ticket_count
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__ticket_count
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
|
|
msgid "Tickets"
|
|
msgstr "티켓"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_action
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_analysis
|
|
msgid "Tickets Analysis"
|
|
msgstr "상담 분석"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed
|
|
msgid "Tickets Closed"
|
|
msgstr "티켓 마감됨"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Tickets Search"
|
|
msgstr "티켓 검색"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__fold
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__fold
|
|
msgid "Tickets in a folded stage are considered as closed."
|
|
msgstr "단계가 접힌 상태인 경우 관련 상담은 종료된 것으로 간주합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_sale_timesheet
|
|
msgid "Time Billing"
|
|
msgstr "시간 청구"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_hours
|
|
msgid "Time to close (hours)"
|
|
msgstr "마감 시간 (시)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_hours
|
|
msgid "Time to first assignment (hours)"
|
|
msgstr "첫 배정까지의 시간 (시간)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_timesheet
|
|
msgid "Timesheets"
|
|
msgstr "작업 기록"
|
|
|
|
#. module: helpdesk
|
|
#: model:digest.tip,name:helpdesk.digest_tip_helpdesk_0
|
|
msgid "Tip: Create tickets from incoming emails"
|
|
msgstr "도움말: 수신한 이메일에서 상담을 생성합니다"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
|
|
msgid ""
|
|
"To get things done, plan activities and use the ticket status.<br>\n"
|
|
" Collaborate efficiently by chatting in real-time or via "
|
|
"email."
|
|
msgstr ""
|
|
"완료하려면, 작업을 계획하고 상담 상태를 활용해보세요.\n"
|
|
" 실시간 채팅이나 이메일을 통하여 효율적인 방식으로 협업할 수 있"
|
|
"습니다."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
msgid "Today"
|
|
msgstr "오늘"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Today Activities"
|
|
msgstr "오늘 활동"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Today's Average Rating"
|
|
msgstr "오늘의 평균 평점"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__total_response_hours
|
|
msgid "Total Exchange Time in Hours"
|
|
msgstr "시간 기준 총 교환 시간"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Track & Bill Time"
|
|
msgstr "시간 추적 및 청구"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Track customer satisfaction on tickets"
|
|
msgstr "상담에 대한 고객 만족도 추적"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
|
msgid ""
|
|
"Track the performance of your teams, the success rate of your tickets, and "
|
|
"how quickly you reach your service level agreements (SLAs)."
|
|
msgstr ""
|
|
"팀의 성과와 상담 성공률 및 서비스 수준 계약 (SLA) 도달 시간을 추적하십시오."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Track the time spent on tickets"
|
|
msgstr "상담 소요 시간 추적"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Two stars, with a maximum of three"
|
|
msgstr "별 두 개, 최대 세 개입니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_decoration
|
|
msgid "Type of the exception activity on record."
|
|
msgstr "레코드에 있는 예외 활동의 유형입니다."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
msgid "Unarchive Tickets"
|
|
msgstr "상담 보관 처리 취소"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "Unassigned"
|
|
msgstr "미지정"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__unassigned_tickets
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
msgid "Unassigned Tickets"
|
|
msgstr "할당되지 않은 티켓"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Unhappy"
|
|
msgstr "불만"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Unhappy face"
|
|
msgstr "불만스러운 얼굴"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Unread Messages"
|
|
msgstr "읽지 않은 메세지"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__3
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__3
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__3
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__3
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
|
msgid "Urgent"
|
|
msgstr "긴급"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Use <b>activities</b> to organize your daily work."
|
|
msgstr "<b>활동</b>을 사용해 일일 업무를 정리하세요."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_alias
|
|
msgid "Use Alias"
|
|
msgstr "별칭 사용"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_coupons
|
|
msgid "Use Coupons"
|
|
msgstr "쿠폰 사용"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_giftcards
|
|
msgid "Use Gift Cards"
|
|
msgstr "기프트 카드 사용"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid ""
|
|
"Use the chatter to <b>send emails</b> and communicate efficiently with your "
|
|
"customers. Add new people to the followers' list to make them aware of the "
|
|
"progress of this ticket."
|
|
msgstr ""
|
|
"메시지창을 통해 <b>이메일을 보내거나</b> 고객들과 효율적으로 소통할 수 있습니"
|
|
"다. 팔로워 목록에 신규 사용자를 추가하면 해당 티켓에 대한 진행 상태를 확인할 "
|
|
"수 있습니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_res_users
|
|
#: model:res.groups,name:helpdesk.group_helpdesk_user
|
|
msgid "User"
|
|
msgstr "사용자"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.team,name:helpdesk.helpdesk_team3
|
|
msgid "VIP Support"
|
|
msgstr "VIP 지원"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility
|
|
msgid "Visibility"
|
|
msgstr "표시"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Visibility & Assignment"
|
|
msgstr "표시 및 배정"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid ""
|
|
"Want to <b>boost your customer satisfaction</b>?<br/><i>Click Helpdesk to "
|
|
"start.</i>"
|
|
msgstr ""
|
|
"<b>고객 만족도</b>를 높이고자 합니까? <br/><i>고객센터를 클릭하여 시작하십시"
|
|
"오.</i>"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
msgid ""
|
|
"Want to use the website form? Just adjust your team's visibility to "
|
|
"\"Invited portal users and all internal users\" and watch the magic happen!"
|
|
msgstr ""
|
|
"웹사이트 양식을 이용하고 싶으신가요? 팀 공개 설정을 \"초대된 포털 사용자 및 "
|
|
"모든 내부 사용자\" 로 변경하시면 즉시 이용할 수 있습니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid ""
|
|
"We hope to have addressed your request satisfactorily. If you no longer need "
|
|
"our assistance, please close this ticket. Thank you for your collaboration."
|
|
msgstr ""
|
|
"고객님의 요청 사항에 대해 만족스러운 방향으로 해결되셨기를 바랍니다. 지원 요"
|
|
"청하실 내용이 더 이상 없는 경우, 상담을 종료해주시기 바랍니다. 협조해주셔서 "
|
|
"감사합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team1
|
|
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team2
|
|
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team3
|
|
msgid ""
|
|
"We provide 24/7 support, Monday through Friday. Ticket responses are usually "
|
|
"provided within 2 working days.<br>\n"
|
|
" Support is mainly provided in English. We can also assist in "
|
|
"Spanish, French, and Dutch."
|
|
msgstr ""
|
|
"연중무휴로 월요일부터 금요일까지 지원해드립니다. 보통 2 영업일 이내에 상담에 "
|
|
"대해 응답해드리고 있습니다.\n"
|
|
" 주로 영어를 사용 언어로 지원합니다. 스페인어, 불어, 네덜란드어로"
|
|
"도 지원이 가능합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.tag,name:helpdesk.tag_website
|
|
msgid "Website"
|
|
msgstr "웹사이트"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_form
|
|
msgid "Website Form"
|
|
msgstr "웹사이트 양식"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__website_message_ids
|
|
msgid "Website Messages"
|
|
msgstr "웹사이트 메시지"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__website_message_ids
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__website_message_ids
|
|
msgid "Website communication history"
|
|
msgstr "웹사이트 대화 이력"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__time
|
|
msgid "Within"
|
|
msgstr "다음 이내"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__resource_calendar_id
|
|
msgid "Working Hours"
|
|
msgstr "근무 시간"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_assignation_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_assignation_hours
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
|
msgid "Working Hours to Assign"
|
|
msgstr "배정할 근무 시간"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_close_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_close_hours
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
|
msgid "Working Hours to Close"
|
|
msgstr "마감할 근무 시간"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline_hours
|
|
msgid "Working Hours until SLA Deadline"
|
|
msgstr "SLA 기한까지 업무 시간"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__exceeded_hours
|
|
msgid ""
|
|
"Working hours exceeded for reached SLAs compared with deadline. Positive "
|
|
"number means the SLA was reached after the deadline."
|
|
msgstr ""
|
|
"도달한 SLA 에 대해 기한 대비 근무 시간을 초과했습니다. 양수값은 SLA가 기한 이"
|
|
"후에 도달하였다는 것을 의미합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__resource_calendar_id
|
|
msgid "Working hours used to determine the deadline of SLA Policies."
|
|
msgstr "SLA 정책의 기한을 결정하는데 사용하는 근무 시간"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
|
msgid ""
|
|
"Would you like to unarchive all of the tickets contained in these stages as "
|
|
"well?"
|
|
msgstr "이 단계에 포함되어 있는 모든 상담도 보관 처리를 취소하시겠습니까?"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_twitter
|
|
msgid "X"
|
|
msgstr "X"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid ""
|
|
"You cannot delete stages containing tickets. You can either archive them or "
|
|
"first delete all of their tickets."
|
|
msgstr ""
|
|
"단계에 상담이 포함되어 있는 경우에는 삭제할 수 없습니다. 상담을 보관 처리하거"
|
|
"나 먼저 모든 상담을 삭제하시기 바랍니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid ""
|
|
"You cannot delete stages containing tickets. You should first delete all of "
|
|
"their tickets."
|
|
msgstr ""
|
|
"단계에 상담이 포함되어 있는 경우에는 삭제할 수 없습니다. 먼저 모든 상담을 삭"
|
|
"제하시기 바랍니다."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_closed_not_zero
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_rating_not_zero
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_success_not_zero
|
|
msgid "You cannot have negative targets"
|
|
msgstr "음수 티켓은 가질 수 없습니다"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/res_partner.py:0
|
|
msgid ""
|
|
"You cannot update the company of this partner because it would lead to "
|
|
"inconsistency with some of its tickets."
|
|
msgstr ""
|
|
"해당 파트너의 회사를 업데이트할 수 없습니다. 일부 티켓과 일치하지 않는 상황"
|
|
"이 발생할 수 있습니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
|
|
msgid "You completed all your tickets on time."
|
|
msgstr "모든 상담이 정시에 완료되었습니다."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
msgid "You have been invited to follow %s"
|
|
msgstr "%s를 팔로우하도록 초대되었습니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
|
|
msgid "You have been invited to follow Ticket Document :"
|
|
msgstr "티켓 문서 팔로우에 초대되었습니다 :"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "alias"
|
|
msgstr "별칭"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "close_date"
|
|
msgstr "close_date"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "e.g. Close urgent tickets within 36 hours"
|
|
msgstr "예: 36시간 이내에 긴급 티켓 마감"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "e.g. Customer Care"
|
|
msgstr "예: 고객 지원"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "e.g. My Company"
|
|
msgstr "예: 회사명"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
|
|
msgid "e.g. Product arrived damaged"
|
|
msgstr "예: 제품이 파손된 상태로 배송됨"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "e.g. mycompany.com"
|
|
msgstr "예: mycompany.com"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_slides
|
|
msgid "eLearning"
|
|
msgstr "온라인 학습"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
|
msgid "generate tickets in your pipeline."
|
|
msgstr "파이프라인에서 상담을 생성합니다."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
|
|
msgid "has been created from ticket:"
|
|
msgstr "상담에서 생성되었습니다:"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "team search"
|
|
msgstr "팀 검색"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
msgid "team_id"
|
|
msgstr "team_id"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
msgid "tickets"
|
|
msgstr "고객 상담"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "user_id"
|
|
msgstr "user_id"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,subject:helpdesk.rating_ticket_request_email_template
|
|
msgid ""
|
|
"{{ object.company_id.name or object.user_id.company_id.name or "
|
|
"'Helpdesk' }}: Service Rating Request"
|
|
msgstr ""
|
|
"{{ object.company_id.name or object.user_id.company_id.name or "
|
|
"'Helpdesk' }}: 서비스 평가 요청"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,subject:helpdesk.new_ticket_request_email_template
|
|
msgid "{{ object.name }}"
|
|
msgstr "{{ object.name }}"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
msgid "👤 Unassigned"
|
|
msgstr "👤 미지정"
|
|
|
|
#~ msgid ""
|
|
#~ "<div>\n"
|
|
#~ " Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/"
|
|
#~ "Sir'\">Madam/Sir</t>,<br/><br/>\n"
|
|
#~ " We would like to inform you that we have closed your ticket "
|
|
#~ "(reference <t t-out=\"object.id or ''\">15</t>). \n"
|
|
#~ " We trust that the services provided have met your expectations "
|
|
#~ "and that you have found a satisfactory resolution to your issue.<br/><br/"
|
|
#~ ">\n"
|
|
#~ " However, if you have any further questions or comments, please do "
|
|
#~ "not hesitate to reply to this email to re-open your ticket. \n"
|
|
#~ " Our team is always here to help you and we will be happy to "
|
|
#~ "assist you with any further concerns you may have.<br/><br/>\n"
|
|
#~ " Thank you for choosing our services and for your cooperation "
|
|
#~ "throughout this process. We truly value your business and appreciate the "
|
|
#~ "opportunity to serve you.<br/><br/>\n"
|
|
#~ " Kind regards,<br/><br/>\n"
|
|
#~ " <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> "
|
|
#~ "Team.\n"
|
|
#~ " </div>\n"
|
|
#~ " "
|
|
#~ msgstr ""
|
|
#~ "<div>\n"
|
|
#~ " 안녕하세요, <t t-out=\"object.sudo().partner_id.name or 'Madam/"
|
|
#~ "Sir'\">Madam/Sir</t>님.<br/><br/>\n"
|
|
#~ " 고객님의 문의 사항 (상담 번호 <t t-out=\"object.id or ''\">15</t>)"
|
|
#~ "가 처리되었음을 알려드립니다. \n"
|
|
#~ " 상담을 통해 고객님께서 문의하신 내용에 대한 만족스러운 해결책이 제"
|
|
#~ "공되었길 바랍니다.<br/><br/>\n"
|
|
#~ " 만약 추가 질문이나 기타 의견이 있으시면 언제든지 이 이메일에 답장"
|
|
#~ "하여 문의를 다시 개설해 주시기 바랍니다. \n"
|
|
#~ " 저희 팀은 항상 고객님에게 도움을 드리기 위해 최선을 다하고 있으"
|
|
#~ "며, 추가 문의 사항이 있으실 경우 기꺼이 귀 기울일 준비가 되어있습니다.<br/"
|
|
#~ "><br/>\n"
|
|
#~ " 저희 서비스에 보내주신 성원에 감사드립니다. 저희는 고객님의 비즈니"
|
|
#~ "스를 진심으로 소중하게 여기고 있습니다.<br/><br/>\n"
|
|
#~ " 감사합니다.<br/><br/>\n"
|
|
#~ " <t t-out=\"object.team_id.name or 'Helpdesk'\">헬프데스크</t> "
|
|
#~ "팀.\n"
|
|
#~ " </div>\n"
|
|
#~ " "
|
|
|
|
#~ msgid "Ticket Closed - Reference {{ object.id if object.id else 15 }}"
|
|
#~ msgstr "티켓 마감됨 - 참조 {{ object.id if object.id else 15 }}"
|
|
|
|
#~ msgid ""
|
|
#~ "<div>\n"
|
|
#~ " Dear <t t-out=\"object.sudo().partner_id.name or "
|
|
#~ "object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br/><br/>\n"
|
|
#~ " Your request\n"
|
|
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
|
#~ "object.get_portal_url()\">\n"
|
|
#~ " <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
|
|
#~ "{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
|
|
#~ "''\">Table legs are unbalanced</a>\n"
|
|
#~ " </t>\n"
|
|
#~ " has been received and is being reviewed by our <t t-"
|
|
#~ "out=\"object.team_id.name or ''\">VIP Support</t> team.<br/><br/>\n"
|
|
#~ " The reference for your ticket is <strong><t t-out=\"object.ticket_ref "
|
|
#~ "or ''\">15</t></strong>.<br/><br/>\n"
|
|
#~ "\n"
|
|
#~ " To provide any additional information, simply reply to this email.<br/"
|
|
#~ "><br/>\n"
|
|
#~ " <t t-if=\"object.team_id.show_knowledge_base\">\n"
|
|
#~ " Don't hesitate to visit our <a t-attf-"
|
|
#~ "href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. "
|
|
#~ "You might find the answer to your question.\n"
|
|
#~ " <br/><br/>\n"
|
|
#~ " </t>\n"
|
|
#~ " <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
|
#~ " Feel free to close your ticket if our help is no longer needed. "
|
|
#~ "Thank you for your collaboration.<br/><br/>\n"
|
|
#~ " </t>\n"
|
|
#~ "\n"
|
|
#~ " <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
|
|
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
|
#~ "object.team_id.use_website_helpdesk_form\">\n"
|
|
#~ " <a t-attf-style=\"background-color: "
|
|
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
|
#~ "16px 8px 16px; text-decoration: none; color: "
|
|
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
|
#~ "5px; font-size: 13px;\" t-att-href=\"'%s%s' % "
|
|
#~ "(object.team_id.website_id.domain or '', object.get_portal_url())\" "
|
|
#~ "target=\"_blank\">View Ticket</a>\n"
|
|
#~ " </t>\n"
|
|
#~ " <t t-else=\"\">\n"
|
|
#~ " <a t-attf-style=\"background-color: "
|
|
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
|
#~ "16px 8px 16px; text-decoration: none; color: "
|
|
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
|
#~ "5px; font-size:13px;\" t-att-href=\"object.get_portal_url()\" "
|
|
#~ "target=\"_blank\">View Ticket</a>\n"
|
|
#~ " </t>\n"
|
|
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
|
#~ "object.team_id.allow_portal_ticket_closing\">\n"
|
|
#~ " <a t-attf-style=\"background-color: "
|
|
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
|
#~ "16px 8px 16px; text-decoration: none; color: "
|
|
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
|
#~ "5px; font-size:13px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
|
|
#~ "(object.team_id.website_id.domain or '', object.id, object.access_token)"
|
|
#~ "\" target=\"_blank\">Close Ticket</a>\n"
|
|
#~ " </t>\n"
|
|
#~ " <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
|
|
#~ " <a t-attf-style=\"background-color: "
|
|
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
|
#~ "16px 8px 16px; text-decoration: none; color: "
|
|
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
|
#~ "5px; font-size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % "
|
|
#~ "(object.id, object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
|
|
#~ " </t>\n"
|
|
#~ " <t t-if=\"object.team_id.use_website_helpdesk_forum or "
|
|
#~ "object.team_id.use_website_helpdesk_knowledge or "
|
|
#~ "object.team_id.use_website_helpdesk_slides\">\n"
|
|
#~ " <a t-attf-style=\"background-color: "
|
|
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
|
#~ "16px 8px 16px; text-decoration: none; color: "
|
|
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
|
#~ "5px; font-size:13px;\" t-att-href=\"object.team_id.feature_form_url\" "
|
|
#~ "target=\"_blank\">Visit Help Center</a>\n"
|
|
#~ " </t><br/><br/>\n"
|
|
#~ " </div>\n"
|
|
#~ "\n"
|
|
#~ " Best regards,<br/><br/>\n"
|
|
#~ " <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
|
|
#~ "</div>\n"
|
|
#~ " "
|
|
#~ msgstr ""
|
|
#~ "<div>\n"
|
|
#~ " 안녕하세요 <t t-out=\"object.sudo().partner_id.name or "
|
|
#~ "object.sudo().partner_name or 'Madam/Sir'\">고객</t>님,<br/><br/>\n"
|
|
#~ " 요청하신\n"
|
|
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
|
#~ "object.get_portal_url()\">\n"
|
|
#~ " <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
|
|
#~ "{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or ''\">테"
|
|
#~ "이블 다리의 균형이 맞지 않음</a>\n"
|
|
#~ " </t>\n"
|
|
#~ " 관련 문의 사항이 저희 <t t-out=\"object.team_id.name or ''\">VIP 지원"
|
|
#~ "</t> 팀에 접수되어 확인 중에 있습니다.<br/><br/>\n"
|
|
#~ " 고객님의 티켓 번호는 <strong><t t-out=\"object.ticket_ref or ''\">15</"
|
|
#~ "t></strong>번입니다.<br/><br/>\n"
|
|
#~ "\n"
|
|
#~ " 티켓과 관련하여 추가 내용이 있을 경우 본 이메일로 회신해 주시기 바랍니"
|
|
#~ "다..<br/><br/>\n"
|
|
#~ " <t t-if=\"object.team_id.show_knowledge_base\">\n"
|
|
#~ " 언제든지 저희 <a t-attf-"
|
|
#~ "href=\"{{ object.team_id.get_knowledge_base_url() }}\">고객 지원 센터</a>"
|
|
#~ "로 방문하세요. 궁금한 점에 대한 답변을 확인하실 수 있습니다.\n"
|
|
#~ " <br/><br/>\n"
|
|
#~ " </t>\n"
|
|
#~ " <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
|
#~ " 도움이 필요 없게 된 경우에는 언제든지 티켓을 종료해 주시면 됩니"
|
|
#~ "다. 고객님의 성원에 진심으로 감사드립니다.<br/><br/>\n"
|
|
#~ " </t>\n"
|
|
#~ "\n"
|
|
#~ " <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
|
|
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
|
#~ "object.team_id.use_website_helpdesk_form\">\n"
|
|
#~ " <a t-attf-style=\"background-color: "
|
|
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
|
#~ "16px 8px 16px; text-decoration: none; color: "
|
|
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
|
#~ "5px; font-size: 13px;\" t-att-href=\"'%s%s' % "
|
|
#~ "(object.team_id.website_id.domain or '', object.get_portal_url())\" "
|
|
#~ "target=\"_blank\">티켓 보기</a>\n"
|
|
#~ " </t>\n"
|
|
#~ " <t t-else=\"\">\n"
|
|
#~ " <a t-attf-style=\"background-color: "
|
|
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
|
#~ "16px 8px 16px; text-decoration: none; color: "
|
|
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
|
#~ "5px; font-size:13px;\" t-att-href=\"object.get_portal_url()\" "
|
|
#~ "target=\"_blank\">티켓 보기</a>\n"
|
|
#~ " </t>\n"
|
|
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
|
#~ "object.team_id.allow_portal_ticket_closing\">\n"
|
|
#~ " <a t-attf-style=\"background-color: "
|
|
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
|
#~ "16px 8px 16px; text-decoration: none; color: "
|
|
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
|
#~ "5px; font-size:13px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
|
|
#~ "(object.team_id.website_id.domain or '', object.id, object.access_token)"
|
|
#~ "\" target=\"_blank\">티켓 종료하기</a>\n"
|
|
#~ " </t>\n"
|
|
#~ " <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
|
|
#~ " <a t-attf-style=\"background-color: "
|
|
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
|
#~ "16px 8px 16px; text-decoration: none; color: "
|
|
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
|
#~ "5px; font-size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % "
|
|
#~ "(object.id, object.access_token)\" target=\"_blank\">티켓 종료하기</a>\n"
|
|
#~ " </t>\n"
|
|
#~ " <t t-if=\"object.team_id.use_website_helpdesk_forum or "
|
|
#~ "object.team_id.use_website_helpdesk_knowledge or "
|
|
#~ "object.team_id.use_website_helpdesk_slides\">\n"
|
|
#~ " <a t-attf-style=\"background-color: "
|
|
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
|
#~ "16px 8px 16px; text-decoration: none; color: "
|
|
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
|
#~ "5px; font-size:13px;\" t-att-href=\"object.team_id.feature_form_url\" "
|
|
#~ "target=\"_blank\">고객 지원 센터 가기</a>\n"
|
|
#~ " </t><br/><br/>\n"
|
|
#~ " </div>\n"
|
|
#~ "\n"
|
|
#~ " 감사합니다.<br/><br/>\n"
|
|
#~ " <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
|
|
#~ "</div>\n"
|
|
#~ " "
|
|
|
|
#~ msgid "<strong class=\"col-lg-2\">Managed by</strong>"
|
|
#~ msgstr "<strong class=\"col-lg-2\">관리자</strong>"
|
|
|
|
#~ msgid "<strong class=\"col-lg-2\">Reported on</strong>"
|
|
#~ msgstr "<strong class=\"col-lg-2\">보고일</strong>"
|
|
|
|
#~ msgid "<strong>Assigned to</strong>"
|
|
#~ msgstr "<strong>담당자</strong>"
|
|
|
|
#~ msgid "<strong>Customer</strong>"
|
|
#~ msgstr "<strong>고객</strong>"
|
|
|
|
#~ msgid "<strong>Message and communication history</strong>"
|
|
#~ msgstr "<strong>메시지 및 대화 이력</strong>"
|
|
|
|
#~ msgid "Add a description..."
|
|
#~ msgstr "설명 추가..."
|
|
|
|
#~ msgid "Alias domain"
|
|
#~ msgstr "별칭 도메인"
|
|
|
|
#~ msgid "Average"
|
|
#~ msgstr "평균"
|
|
|
|
#~ msgid "Bad"
|
|
#~ msgstr "나쁨"
|
|
|
|
#~ msgid "Canceled"
|
|
#~ msgstr "취소됨"
|
|
|
|
#~ msgid "Created On"
|
|
#~ msgstr "작성일"
|
|
|
|
#~ msgid "Current stage of this ticket"
|
|
#~ msgstr "해당 티켓의 현재 단계"
|
|
|
|
#~ msgid "Dashboard"
|
|
#~ msgstr "현황판"
|
|
|
|
#~ msgid "Dissatisfied"
|
|
#~ msgstr "불만족"
|
|
|
|
#~ msgid "Documentation"
|
|
#~ msgstr "문서화"
|
|
|
|
#~ msgid "Edit"
|
|
#~ msgstr "편집하기"
|
|
|
|
#~ msgid "Enable eLearning"
|
|
#~ msgstr "온라인 학습 활성화"
|
|
|
|
#~ msgid "Folded in Kanban"
|
|
#~ msgstr "칸반 화면 접기"
|
|
|
|
#~ msgid "Group By"
|
|
#~ msgstr "그룹별"
|
|
|
|
#~ msgid "Handle Ticket"
|
|
#~ msgstr "티켓 처리"
|
|
|
|
#~ msgid "Helpdesk Ticket Type"
|
|
#~ msgstr "고객센터 티켓 유형"
|
|
|
|
#~ msgid "In"
|
|
#~ msgstr "In"
|
|
|
|
#~ msgid "In #{kanban_getcolorname(record.color.raw_value)}"
|
|
#~ msgstr "In #{kanban_getcolorname(record.color.raw_value)}"
|
|
|
|
#~ msgid "Issue"
|
|
#~ msgstr "문제"
|
|
|
|
#~ msgid "Kpi Helpdesk Tickets Closed Value"
|
|
#~ msgstr "Kpi 고객센터 티켓 마감값"
|
|
|
|
#~ msgid "Number of messages which requires an action"
|
|
#~ msgstr "조치가 필요한 메시지 수"
|
|
|
|
#~ msgid "Okay"
|
|
#~ msgstr "괜찮아요"
|
|
|
|
#~ msgid "Owner"
|
|
#~ msgstr "소유자"
|
|
|
|
#~ msgid "Publish this team's ratings on your website"
|
|
#~ msgstr "웹 사이트에 이 팀의 등급 게시"
|
|
|
|
#~ msgid "Question"
|
|
#~ msgstr "질문"
|
|
|
|
#~ msgid "Reference"
|
|
#~ msgstr "참조"
|
|
|
|
#~ msgid "Refund Canceled"
|
|
#~ msgstr "환불 취소"
|
|
|
|
#~ msgid "SLA Reached Date"
|
|
#~ msgstr "SLA 달성 날짜"
|
|
|
|
#~ msgid "Sad face"
|
|
#~ msgstr "슬픈 표정"
|
|
|
|
#~ msgid "Satisfied"
|
|
#~ msgstr "만족"
|
|
|
|
#~ msgid "Search <span class=\"nolabel\"> (in Content)</span>"
|
|
#~ msgstr "<span class=\"nolabel\"> (내용 안에서)</span> 검색"
|
|
|
|
#~ msgid "Search in Messages"
|
|
#~ msgstr "메시지에서 검색"
|
|
|
|
#~ msgid "Sequence"
|
|
#~ msgstr "순서"
|
|
|
|
#~ msgid "Share"
|
|
#~ msgstr "공유"
|
|
|
|
#~ msgid "Show all records which has next action date is before today"
|
|
#~ msgstr "다음 행동 날짜가 오늘 이전 인 모든 기록보기"
|
|
|
|
#~ msgid "Target Customer Rating"
|
|
#~ msgstr "목표 고객 등급"
|
|
|
|
#~ msgid "Target Success Rate"
|
|
#~ msgstr "목표 성공률"
|
|
|
|
#~ msgid "Target Tickets to Close"
|
|
#~ msgstr "마감 대상 티켓"
|
|
|
|
#~ msgid "Task in progress. Click to block or set as done."
|
|
#~ msgstr "작업이 진행 중입니다. 클릭하여 차단 또는 완료로 설정하십시오."
|
|
|
|
#~ msgid "Task is blocked. Click to unblock or set as done."
|
|
#~ msgstr ""
|
|
#~ "작업이 차단되었습니다. 클릭하여 차단을 해제하거나 완료로 설정하십시오."
|
|
|
|
#~ msgid "Team Search"
|
|
#~ msgstr "팀 검색"
|
|
|
|
#~ msgid "Teams"
|
|
#~ msgstr "팀"
|
|
|
|
#~ msgid ""
|
|
#~ "The owner of records created upon receiving emails on this alias. If this "
|
|
#~ "field is not set the system will attempt to find the right owner based on "
|
|
#~ "the sender (From) address, or will use the Administrator account if no "
|
|
#~ "system user is found for that address."
|
|
#~ msgstr ""
|
|
#~ "이 별칭으로 이메일을 받을 때 생성되는 레코드의 소유자. 이 필드를 시스템에 "
|
|
#~ "설정하지 않으면 보낸 사람 주소를 기준으로 올바른 소유자를 찾기 위해 시도하"
|
|
#~ "거나 주소에서 해당하는 사용자를 찾지 못한 경우 관리자 계정을 사용합니다."
|
|
|
|
#~ msgid "This step is done. Click to block or set in progress."
|
|
#~ msgstr ""
|
|
#~ "이 단계가 완료되었습니다. 클릭하여 차단하거나 진행 중으로 설정하십시오."
|
|
|
|
#~ msgid "Ticket Create Date"
|
|
#~ msgstr "티켓 작성일"
|
|
|
|
#~ msgid "Ticket Stage"
|
|
#~ msgstr "티켓 단계"
|
|
|
|
#~ msgid "Ticket Stage Changed"
|
|
#~ msgstr "티켓 단계 변경됨"
|
|
|
|
#~ msgid "Ticket Type"
|
|
#~ msgstr "티켓 유형"
|
|
|
|
#~ msgid "Twitter"
|
|
#~ msgstr "트위터"
|
|
|
|
#~ msgid "Type"
|
|
#~ msgstr "유형"
|
|
|
|
#~ msgid "Types"
|
|
#~ msgstr "유형"
|
|
|
|
#~ msgid "Use Credit Notes"
|
|
#~ msgstr "대변전표 사용"
|
|
|
|
#~ msgid "Use Repairs"
|
|
#~ msgstr "수리 사용"
|
|
|
|
#~ msgid "Use Returns"
|
|
#~ msgstr "반품 사용"
|
|
|
|
#~ msgid "helpdesk view rating"
|
|
#~ msgstr "헬프데스크 보기 평가"
|