4017 lines
190 KiB
Gettext
4017 lines
190 KiB
Gettext
# Translation of Odoo Server.
|
|
# This file contains the translation of the following modules:
|
|
# * helpdesk
|
|
#
|
|
# Translators:
|
|
# Martin Trigaux <[email protected]>, 2017
|
|
# Bone NI <[email protected]>, 2026.
|
|
msgid ""
|
|
msgstr ""
|
|
"Project-Id-Version: Odoo Server 11.0+e\n"
|
|
"Report-Msgid-Bugs-To: \n"
|
|
"POT-Creation-Date: 2023-05-16 16:01+0000\n"
|
|
"PO-Revision-Date: 2026-06-06 13:24+0000\n"
|
|
"Last-Translator: Bone NI <[email protected]>\n"
|
|
"Language-Team: Lao <https://translate.odoo.com/projects/odoo-19/helpdesk/lo/>"
|
|
"\n"
|
|
"Language: lo\n"
|
|
"MIME-Version: 1.0\n"
|
|
"Content-Type: text/plain; charset=UTF-8\n"
|
|
"Content-Transfer-Encoding: \n"
|
|
"Plural-Forms: nplurals=1; plural=0;\n"
|
|
"X-Generator: Weblate 2026.6.1\n"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__answered_customer_message_count
|
|
msgid "# Exchanges"
|
|
msgstr "# ການໂຕ້ຕອບ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__open_ticket_count
|
|
msgid "# Open Tickets"
|
|
msgstr "# ປີກເກັດທີ່ຍັງເປີດຢູ່"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_count
|
|
msgid "# Ratings"
|
|
msgstr "# ການໃຫ້ຄະແນນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_policy_count
|
|
msgid "# SLA Policy"
|
|
msgstr "# ນະໂຍບາຍ SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__urgent_ticket
|
|
msgid "# Urgent Ticket"
|
|
msgstr "# ປີກເກັດດ່ວນ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_sla.py:0
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
msgid "%s (copy)"
|
|
msgstr "%s (ສຳເນົາ)"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "(any of these tags)"
|
|
msgstr "(ແທັກໃດໜຶ່ງເຫຼົ່ານີ້)"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_1
|
|
msgid "2 days to start"
|
|
msgstr "2 ວັນເພື່ອເລີ່ມຕົ້ນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_2
|
|
msgid "7 days to finish"
|
|
msgstr "7 ວັນເພື່ອໃຫ້ສຳເລັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_3
|
|
msgid "8 hours to finish"
|
|
msgstr "8 ຊົ່ວໂມງເພື່ອໃຫ້ສຳເລັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
|
msgid "<b class=\"tip_title\">Tip: Create tickets from incoming emails</b>"
|
|
msgstr "<b class=\"tip_title\">ເຄັດລັບ: ສ້າງປີກເກັດຈາກອີເມວທີ່ເຂົ້າມາ</b>"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "<b>Drag & drop</b> the card to change the stage of your ticket."
|
|
msgstr "<b>ລາກ ແລະ ວາງ</b> ບັດເພື່ອປ່ຽນຂັ້ນຕອນຂອງປີກເກັດຂອງທ່ານ."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid ""
|
|
"<b>Log notes</b> for internal communications (you will only notify the persons you specifically tag). \n"
|
|
" Use <b>@ mentions</b> to ping a colleague \n"
|
|
" or <b># mentions</b> to contact a group of people."
|
|
msgstr ""
|
|
"<b>ບັນທຶກຂໍ້ຄວາມ</b> ສຳລັບການສື່ສານພາຍໃນ (ທ່ານຈະແຈ້ງເຕືອນສະເພາະບຸກຄົນທີ່ທ່ານແທັກເທົ່ານັ້ນ). \n"
|
|
" ໃຊ້ <b>@ ອ້າງເຖິງ</b> ເພື່ອສົ່ງສັນຍານຫາເພື່ອນຮ່ວມງານ \n"
|
|
" ຫຼື <b># ອ້າງເຖິງ</b> ເພື່ອຕິດຕໍ່ຫາເປັນກຸ່ມບຸກຄົນ."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "<center><strong><b>Good job!</b> You walked through all steps of this tour.</strong></center>"
|
|
msgstr ""
|
|
"<center><strong><b>ເກັ່ງຫຼາຍ!</b> ທ່ານໄດ້ຜ່ານທຸກຂັ້ນຕອນຂອງການແນະນຳນີ້ແລ້ວ.</strong></"
|
|
"center>"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,body_html:helpdesk.rating_ticket_request_email_template
|
|
msgid ""
|
|
"<div>\n"
|
|
" <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"></t>\n"
|
|
" <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"></t>\n"
|
|
" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width:100%; margin:0;\">\n"
|
|
" <tbody>\n"
|
|
" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
|
|
" <t t-if=\"partner.name\">\n"
|
|
" Hello <t t-out=\"partner.name or ''\">Brandon Freeman</t>,<br><br>\n"
|
|
" </t>\n"
|
|
" <t t-else=\"\">\n"
|
|
" Hello,<br>\n"
|
|
" </t>\n"
|
|
" Please take a moment to rate our services related to the ticket \"<strong t-out=\"object.name or ''\">Table legs are unbalanced</strong>\"\n"
|
|
" <t t-if=\"object._rating_get_operator().name\">\n"
|
|
" assigned to <strong t-out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>.<br><br>\n"
|
|
" </t>\n"
|
|
" <t t-else=\"\">\n"
|
|
" .<br><br>\n"
|
|
" </t>\n"
|
|
" </td></tr>\n"
|
|
" <tr><td style=\"text-align: center;\">\n"
|
|
" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" summary=\"o_mail_notification\" style=\"width:100%; margin: 32px 0px 32px 0px;\">\n"
|
|
" <tr><td style=\"font-size: 14px;\">\n"
|
|
" <strong>Tell us how you feel about our services</strong><br>\n"
|
|
" <span style=\"text-color: #888888\">(click on one of these smileys)</span>\n"
|
|
" </td></tr>\n"
|
|
" <tr><td style=\"font-size: 14px;\">\n"
|
|
" <table style=\"width:100%;text-align:center;margin-top:2rem;\">\n"
|
|
" <tr>\n"
|
|
" <td>\n"
|
|
" <a t-attf-href=\"/rate/{{ access_token }}/5\">\n"
|
|
" <img alt=\"Satisfied\" src=\"/rating/static/src/img/rating_5.png\" title=\"Satisfied\">\n"
|
|
" </a>\n"
|
|
" </td>\n"
|
|
" <td>\n"
|
|
" <a t-attf-href=\"/rate/{{ access_token }}/3\">\n"
|
|
" <img alt=\"Okay\" src=\"/rating/static/src/img/rating_3.png\" title=\"Okay\">\n"
|
|
" </a>\n"
|
|
" </td>\n"
|
|
" <td>\n"
|
|
" <a t-attf-href=\"/rate/{{ access_token }}/1\">\n"
|
|
" <img alt=\"Dissatisfied\" src=\"/rating/static/src/img/rating_1.png\" title=\"Dissatisfied\">\n"
|
|
" </a>\n"
|
|
" </td>\n"
|
|
" </tr>\n"
|
|
" </table>\n"
|
|
" </td></tr>\n"
|
|
" </table>\n"
|
|
" </td></tr>\n"
|
|
" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
|
|
" We appreciate your feedback. It helps us improve continuously.\n"
|
|
" <br><br><span style=\"margin: 0px 0px 0px 0px; font-size: 12px; opacity: 0.5; color: #454748;\">This customer survey has been sent because your ticket has been moved to the stage <b t-out=\"object.stage_id.name or ''\">In Progress</b>.</span>\n"
|
|
" </td></tr>\n"
|
|
" </tbody>\n"
|
|
" </table>\n"
|
|
"</div>\n"
|
|
" "
|
|
msgstr ""
|
|
"<div>\n"
|
|
" <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\">"
|
|
"</t>\n"
|
|
" <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"></t>\n"
|
|
" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
|
|
"style=\"width:100%; margin:0;\">\n"
|
|
" <tbody>\n"
|
|
" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
|
|
" <t t-if=\"partner.name\">\n"
|
|
" ສະບາຍດີ <t t-out=\"partner.name or ''\">Brandon Freeman</t>"
|
|
",<br><br>\n"
|
|
" </t>\n"
|
|
" <t t-else=\"\">\n"
|
|
" ສະບາຍດີ,<br>\n"
|
|
" </t>\n"
|
|
" ກະລຸນາສະລະເວລາເລັກນ້ອຍເພື່ອໃຫ້ຄະແນນການບໍລິການຂອງພວກເຮົາທີ່ກ່ຽວຂ້ອງກັບປີກເກັດ "
|
|
"\"<strong t-out=\"object.name or ''\">ຂາໂຕະບໍ່ສົມດຸນ</strong>\"\n"
|
|
" <t t-if=\"object._rating_get_operator().name\">\n"
|
|
" ທີ່ໄດ້ມອບໝາຍໃຫ້ <strong t-out=\"object._rating_get_operator()"
|
|
".name or ''\">Mitchell Admin</strong>.<br><br>\n"
|
|
" </t>\n"
|
|
" <t t-else=\"\">\n"
|
|
" .<br><br>\n"
|
|
" </t>\n"
|
|
" </td></tr>\n"
|
|
" <tr><td style=\"text-align: center;\">\n"
|
|
" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
|
|
"summary=\"o_mail_notification\" style=\"width:100%; margin: 32px 0px 32px "
|
|
"0px;\">\n"
|
|
" <tr><td style=\"font-size: 14px;\">\n"
|
|
" <strong>ບອກໃຫ້ພວກເຮົາຮູ້ວ່າທ່ານຮູ້ສຶກແນວໃດຕໍ່ການບໍລິການຂອງພວກເຮົາ</"
|
|
"strong><br>\n"
|
|
" <span style=\"text-color: #888888\">(ກົດເລືອກຮູບໃບໜ້າສະແດງຄວາ"
|
|
"ມຮູ້ສຶກ)</span>\n"
|
|
" </td></tr>\n"
|
|
" <tr><td style=\"font-size: 14px;\">\n"
|
|
" <table style=\"width:100%;text-align:center;margin-"
|
|
"top:2rem;\">\n"
|
|
" <tr>\n"
|
|
" <td>\n"
|
|
" <a t-attf-href=\"/rate/{{ access_token }}/"
|
|
"5\">\n"
|
|
" <img alt=\"Satisfied\" src=\"/rating/"
|
|
"static/src/img/rating_5.png\" title=\"Satisfied\">\n"
|
|
" </a>\n"
|
|
" </td>\n"
|
|
" <td>\n"
|
|
" <a t-attf-href=\"/rate/{{ access_token }}/"
|
|
"3\">\n"
|
|
" <img alt=\"Okay\" src=\"/rating/static/"
|
|
"src/img/rating_3.png\" title=\"Okay\">\n"
|
|
" </a>\n"
|
|
" </td>\n"
|
|
" <td>\n"
|
|
" <a t-attf-href=\"/rate/{{ access_token }}/"
|
|
"1\">\n"
|
|
" <img alt=\"Dissatisfied\" src=\"/rating/"
|
|
"static/src/img/rating_1.png\" title=\"Dissatisfied\">\n"
|
|
" </a>\n"
|
|
" </td>\n"
|
|
" </tr>\n"
|
|
" </table>\n"
|
|
" </td></tr>\n"
|
|
" </table>\n"
|
|
" </td></tr>\n"
|
|
" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
|
|
" ພວກເຮົາຂໍຂອບໃຈສຳລັບຄຳຄິດເຫັນຂອງທ່ານ. ມັນຊ່ວຍໃຫ້ພວກເຮົາປັບປຸງຢ່າງຕໍ່ເນື່ອງ.\n"
|
|
" <br><br><span style=\"margin: 0px 0px 0px 0px; font-size: 12px; "
|
|
"opacity: 0.5; color: #454748;\">ແບບສຳຫຼວດລູກຄ້ານີ້ຖືກສົ່ງໄປຍ້ອນວ່າປີກເກັດຂອງທ່ານຖືກຍ້າຍໄປຂັ້ນຕ"
|
|
"ອນ <b t-out=\"object.stage_id.name or ''\">ກຳລັງດຳເນີນການ</b>.</span>\n"
|
|
" </td></tr>\n"
|
|
" </tbody>\n"
|
|
" </table>\n"
|
|
"</div>\n"
|
|
" "
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,body_html:helpdesk.solved_ticket_request_email_template
|
|
msgid ""
|
|
"<div>\n"
|
|
" Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">Madam/Sir</t>,<br><br>\n"
|
|
" This automatic message informs you that we have closed your ticket (reference <t t-out=\"object.id or ''\">15</t>).\n"
|
|
" We hope that the services provided have met your expectations.\n"
|
|
" If you have any more questions or comments, don't hesitate to reply to this e-mail to re-open your ticket.<br><br>\n"
|
|
" Thank you for your cooperation.<br>\n"
|
|
" Kind regards,<br><br>\n"
|
|
" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team.\n"
|
|
"</div>\n"
|
|
" "
|
|
msgstr ""
|
|
"<div>\n"
|
|
" ຮຽນ <t t-out=\"object.sudo().partner_id.name or 'ທ່ານ/ນາງ'\">ທ່ານ/ນາງ</t>"
|
|
",<br><br>\n"
|
|
" ຂໍ້ຄວາມອັດຕະໂນມັດນີ້ເພື່ອແຈ້ງໃຫ້ທ່ານຊາບວ່າພວກເຮົາໄດ້ປິດປີກເກັດຂອງທ່ານແລ້ວ (ເລກອ້າງອີງ <t t-"
|
|
"out=\"object.id or ''\">15</t>).\n"
|
|
" ພວກເຮົາຫວັງວ່າການບໍລິການທີ່ໄດ້ຮັບຈະຕອບສະໜອງຕາມຄວາມຄາດຫວັງຂອງທ່ານ.\n"
|
|
" ຫາກທ່ານມີຄຳຖາມ ຫຼື ຄຳຄິດເຫັນເພີ່ມເຕີມ, ທ່ານສາມາດຕອບກັບອີເມວນີເພື່ອເປີດປີກເກັດຄືນໃໝ່ໄດ້.<br>"
|
|
"<br>\n"
|
|
" ຂອບໃຈສຳລັບຄວາມຮ່ວມມືຂອງທ່ານ.<br>\n"
|
|
" ດ້ວຍຄວາມນັບຖື,<br><br>\n"
|
|
" ທີມງານ <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t>.\n"
|
|
"</div>\n"
|
|
" "
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,body_html:helpdesk.new_ticket_request_email_template
|
|
msgid ""
|
|
"<div>\n"
|
|
" Dear <t t-out=\"object.sudo().partner_id.name or object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br><br>\n"
|
|
" Your request\n"
|
|
" <t t-if=\"object.get_portal_url()\">\n"
|
|
" <a t-attf-href=\"/my/ticket/{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or ''\">Table legs are unbalanced</a>\n"
|
|
" </t>\n"
|
|
" has been received and is being reviewed by our <t t-out=\"object.team_id.name or ''\">VIP Support</t> team.<br><br>\n"
|
|
" The reference for your ticket is <strong><t t-out=\"object.id or ''\">15</t></strong>.<br><br>\n"
|
|
"\n"
|
|
" To provide any additional information, simply reply to this email.<br><br>\n"
|
|
" <t t-if=\"object.team_id.show_knowledge_base\">\n"
|
|
" Don't hesitate to visit our <a t-attf-href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. You might find the answer to your question.\n"
|
|
" <br><br>\n"
|
|
" </t>\n"
|
|
" <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
|
" Feel free to close your ticket if our help is no longer needed. Thank you for your collaboration.<br><br>\n"
|
|
" </t>\n"
|
|
"\n"
|
|
" <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
|
|
" <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"object.get_portal_url()\" target=\"_blank\">View Ticket</a>\n"
|
|
" <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
|
" <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
|
|
" </t>\n"
|
|
" <t t-if=\"object.team_id.use_website_helpdesk_forum or object.team_id.use_website_helpdesk_knowledge or object.team_id.use_website_helpdesk_slides\">\n"
|
|
" <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-att-href=\"object.team_id.feature_form_url\" target=\"_blank\">Visit Help Center</a>\n"
|
|
" </t><br><br>\n"
|
|
" </div>\n"
|
|
"\n"
|
|
" Best regards,<br><br>\n"
|
|
" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
|
|
"</div>\n"
|
|
" "
|
|
msgstr ""
|
|
"<div>\n"
|
|
" ຮຽນ <t t-out=\"object.sudo().partner_id.name or object.sudo()"
|
|
".partner_name or 'ທ່ານ/ນາງ'\">ທ່ານ/ນາງ</t>,<br><br>\n"
|
|
" ຄຳຮ້ອງຂໍຂອງທ່ານ\n"
|
|
" <t t-if=\"object.get_portal_url()\">\n"
|
|
" <a t-attf-href=\"/my/ticket/{{ object.id }}/{{ object.access_token }}"
|
|
"\" t-out=\"object.name or ''\">ຂາໂຕະບໍ່ສົມດຸນ</a>\n"
|
|
" </t>\n"
|
|
" ໄດ້ຮັບແລ້ວ ແລະ ກຳລັງຖືກກວດສອບໂດຍທີມງານ <t t-out=\"object.team_id.name or ''\">"
|
|
"VIP Support</t> ຂອງພວກເຮົາ.<br><br>\n"
|
|
" ເລກອ້າງອີງປີກເກັດຂອງທ່ານແມ່ນ <strong><t t-out=\"object.id or ''\">15</t></"
|
|
"strong>.<br><br>\n"
|
|
"\n"
|
|
" ຫາກຕ້ອງການໃຫ້ຂໍ້ມູນເພີ່ມເຕີມ, ທ່ານສາມາດຕອບກັບອີເມວນີໄດ້ເລີຍ.<br><br>\n"
|
|
" <t t-if=\"object.team_id.show_knowledge_base\">\n"
|
|
" ທ່ານສາມາດເຂົ້າເບິ່ງ <a t-attf-href=\"{{ "
|
|
"object.team_id.get_knowledge_base_url() }}\">ສູນຊ່ວຍເຫຼືອ</a> ຂອງພວກເຮົາ ເພື່ອຊອກຫາຄ"
|
|
"ຳຕອບເບື້ອງຕົ້ນໄດ້.\n"
|
|
" <br><br>\n"
|
|
" </t>\n"
|
|
" <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
|
" ທ່ານສາມາດປິດປີກເກັດເອງໄດ້ ຫາກບໍ່ຕ້ອງການຄວາມຊ່ວຍເຫຼືອເພີ່ມເຕີມ. ຂອບໃຈສຳລັບຄວາມຮ່ວມ"
|
|
"ມື.<br><br>\n"
|
|
" </t>\n"
|
|
"\n"
|
|
" <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
|
|
" <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; "
|
|
"text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" t-"
|
|
"att-href=\"object.get_portal_url()\" target=\"_blank\">ເບິ່ງປີກເກັດ</a>\n"
|
|
" <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
|
" <a style=\"background-color: #875A7B; padding: 8px 16px 8px "
|
|
"16px; text-decoration: none; color: #fff; border-radius: 5px; font-"
|
|
"size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, "
|
|
"object.access_token)\" target=\"_blank\">ປິດປີກເກັດ</a>\n"
|
|
" </t>\n"
|
|
" <t t-if=\"object.team_id.use_website_helpdesk_forum or "
|
|
"object.team_id.use_website_helpdesk_knowledge or "
|
|
"object.team_id.use_website_helpdesk_slides\">\n"
|
|
" <a style=\"background-color: #875A7B; padding: 8px 16px 8px "
|
|
"16px; text-decoration: none; color: #fff; border-radius: 5px; font-"
|
|
"size:13px;\" t-att-href=\"object.team_id.feature_form_url\" "
|
|
"target=\"_blank\">ໄປທີ່ສູນຊ່ວຍເຫຼືອ</a>\n"
|
|
" </t><br><br>\n"
|
|
" </div>\n"
|
|
"\n"
|
|
" ດ້ວຍຄວາມນັບຖື,<br><br>\n"
|
|
" ທີມງານ <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t>\n"
|
|
"</div>\n"
|
|
" "
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-label=\"Domain alias\"/>&nbsp;"
|
|
msgstr ""
|
|
"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
|
|
"label=\"Domain alias\"/>&nbsp;"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid ""
|
|
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" attrs=\"{'invisible': [('rating_avg', '<', 3.66)]}\" title=\"Satisfied\"/>\n"
|
|
" <i class=\"fa fa-fw o_button_icon fa-meh-o text-warning\" attrs=\"{'invisible': ['|', ('rating_avg', '<', 2.33), ('rating_avg', '>=', 3.66)]}\" title=\"Okay\"/>\n"
|
|
" <i class=\"fa fa-fw o_button_icon fa-frown-o text-danger\" attrs=\"{'invisible': [('rating_avg', '>=', 2.33)]}\" title=\"Dissatisfied\"/>"
|
|
msgstr ""
|
|
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" attrs=\""
|
|
"{'invisible': [('rating_avg', '<', 3.66)]}\" title=\"Satisfied\"/>\n"
|
|
" <i class=\"fa fa-fw o_button_icon fa-meh-o text-"
|
|
"warning\" attrs=\"{'invisible': ['|', ('rating_avg', '<', 2.33), "
|
|
"('rating_avg', '>=', 3.66)]}\" title=\"Okay\"/>\n"
|
|
" <i class=\"fa fa-fw o_button_icon fa-frown-o "
|
|
"text-danger\" attrs=\"{'invisible': [('rating_avg', '>=', 2.33)]}\" "
|
|
"title=\"Dissatisfied\"/>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" title=\"Sla Deadline\"/>"
|
|
msgstr ""
|
|
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
|
|
"title=\"Sla Deadline\"/>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">To use an email alias, the first step is to configure an Alias Domain. You can achieve this by navigating to the General Settings and configuring the corresponding field</span>"
|
|
msgstr ""
|
|
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">ເພື່ອໃຊ້ຊື່ແຝງອີເ"
|
|
"ມວ, ຂັ້ນຕອນທຳອິດແມ່ນຕ້ອງກຳນົດຄ່າໂດເມນຊື່ແຝງ. ທ່ານສາມາດເຮັດໄດ້ໂດຍໄປທີ່ການຕັ້ງຄ່າທົ່ວໄປ ແລະ ກຳນົດຄ່າ"
|
|
"ໃນຟິວທີ່ກ່ຽວຂ້ອງ</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
|
" <span class=\"ms-2\">\n"
|
|
" Type <b>/helpdesk</b> to create tickets<br/>\n"
|
|
" Type <b>/helpdesk_search</b> to find tickets<br/>\n"
|
|
" Type <b>:shortcut</b> to insert canned responses in your messages\n"
|
|
" </span>"
|
|
msgstr ""
|
|
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
|
" <span class=\"ms-2\">\n"
|
|
" ພິມ <b>/helpdesk</b> ເພື່ອສ້າງປີກເກັດ<br/>\n"
|
|
" ພິມ <b>/helpdesk_search</b> ເພື່ອຄົ້ນຫາປີກເກັ"
|
|
"ດ<br/>\n"
|
|
" ພິມ <b>:shortcut</b> ເພື່ອແຊກຂໍ້ຄວາມຕອບກັບທີ່ກຽມໄ"
|
|
"ວ້ໃນຂໍ້ຄວາມຂອງທ່ານ\n"
|
|
" </span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<i class=\"fa fa-lightbulb-o\"/>&nbsp;"
|
|
msgstr "<i class=\"fa fa-lightbulb-o\"/>&nbsp;"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<i class=\"fa fa-warning\"/>&nbsp;"
|
|
msgstr "<i class=\"fa fa-warning\"/>&nbsp;"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<small class=\"text-end\">Stage:</small>"
|
|
msgstr "<small class=\"text-end\">ຂັ້ນຕອນ:</small>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "<small>#</small>"
|
|
msgstr "<small>#</small>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" title=\"By saving this change, the customer phone number will also be updated.\" attrs=\"{'invisible': [('is_partner_phone_update', '=', False)]}\"/>"
|
|
msgstr ""
|
|
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
|
|
"title=\"By saving this change, the customer phone number will also be "
|
|
"updated.\" attrs=\"{'invisible': [('is_partner_phone_update', '=', False)]}"
|
|
"\"/>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "<span class=\"o_field_widget o_readonly_modifier\">Working Hours</span>"
|
|
msgstr ""
|
|
"<span class=\"o_field_widget o_readonly_modifier\">ຊົ່ວໂມງເຮັດວຽກ</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<span class=\"o_stat_text order-2\">Open</span>"
|
|
msgstr "<span class=\"o_stat_text order-2\">ເປີດ</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<span class=\"o_stat_text order-2\">Tickets</span>"
|
|
msgstr "<span class=\"o_stat_text order-2\">ປີກເກັດ</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid ""
|
|
"<span class=\"o_stat_text\">\n"
|
|
" Avg. Rating\n"
|
|
" </span>"
|
|
msgstr ""
|
|
"<span class=\"o_stat_text\">\n"
|
|
" ຄະແນນສະເລ່ຍ\n"
|
|
" </span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_partner_form_inherit_helpdesk
|
|
msgid "<span class=\"o_stat_text\"> Tickets</span>"
|
|
msgstr "<span class=\"o_stat_text\"> ປີກເກັດ</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<span class=\"o_stat_text\">Customer Preview</span>"
|
|
msgstr "<span class=\"o_stat_text\">ຕົວຢ່າງມຸມມອງລູກຄ້າ</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "<span class=\"o_stat_text\">Rating</span>"
|
|
msgstr "<span class=\"o_stat_text\">ການໃຫ້ຄະແນນ</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span class=\"text-muted\">Failed</span>"
|
|
msgstr "<span class=\"text-muted\">ບໍ່ສຳເລັດ</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span class=\"text-muted\">Open</span>"
|
|
msgstr "<span class=\"text-muted\">ເປີດ</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span class=\"text-muted\">Unassigned</span>"
|
|
msgstr "<span class=\"text-muted\">ຍັງບໍ່ໄດ້ມອບໝາຍ</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span class=\"text-muted\">Urgent</span>"
|
|
msgstr "<span class=\"text-muted\">ດ່ວນ</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<span><b>Followers </b></span>"
|
|
msgstr "<span><b>ຜູ້ຕິດຕາມ </b></span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>Average Rating</span>"
|
|
msgstr "<span>ຄະແນນສະເລ່ຍ</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>Reporting</span>"
|
|
msgstr "<span>ການລາຍງານ</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>SLA Success Rate</span>"
|
|
msgstr "<span>ອັດຕາຄວາມສຳເລັດ SLA</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>Tickets Closed</span>"
|
|
msgstr "<span>ປີກເກັດທີ່ປິດແລ້ວ</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "<span>View</span>"
|
|
msgstr "<span>ເບິ່ງ</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<span>Your ticket has successfully been closed. Thank you for your collaboration.</span>"
|
|
msgstr "<span>ປີກເກັດຂອງທ່ານຖືກປິດສຳເລັດແລ້ວ. ຂອບໃຈສຳລັບຄວາມຮ່ວມມື.</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<span>days of inactivity</span>"
|
|
msgstr "<span>ມື້ທີ່ບໍ່ມີການເຄື່ອນໄຫວ</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<strong class=\"col-lg-2\">Managed by</strong>"
|
|
msgstr "<strong class=\"col-lg-2\">ຈັດການໂດຍ</strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<strong class=\"col-lg-2\">Reported on</strong>"
|
|
msgstr "<strong class=\"col-lg-2\">ແຈ້ງເມື່ອ</strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<strong>After</strong>"
|
|
msgstr "<strong>ຫຼັງຈາກ</strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "<strong>Alias </strong>"
|
|
msgstr "<strong>ຊື່ແຝງ </strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<strong>Assigned to</strong>"
|
|
msgstr "<strong>ມອບໝາຍໃຫ້</strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<strong>Customer</strong>"
|
|
msgstr "<strong>ລູກຄ້າ</strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "<strong>Message and communication history</strong>"
|
|
msgstr "<strong>ປະຫວັດຂໍ້ຄວາມ ແລະ ການສື່ສານ</strong>"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_defaults
|
|
msgid "A Python dictionary that will be evaluated to provide default values when creating new records for this alias."
|
|
msgstr ""
|
|
"Python dictionary ທີ່ຈະຖືກປະເມີນເພື່ອໃຫ້ຄ່າເລີ່ມຕົ້ນເມື່ອສ້າງຖານຂໍ້ມູນໃໝ່ສຳລັບຊື່ແຝງນີ້."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_name_uniq
|
|
msgid "A tag with the same name already exists."
|
|
msgstr "ມີແທັກທີ່ມີຊື່ນີ້ຢູ່ແລ້ວ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_ticket_type_name_uniq
|
|
msgid "A type with the same name already exists."
|
|
msgstr "ມີປະເພດທີ່ມີຊື່ນີ້ຢູ່ແລ້ວ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__description
|
|
msgid "About Team"
|
|
msgstr "ກ່ຽວກັບທີມງານ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Accept Emails From"
|
|
msgstr "ຮັບອີເມວຈາກ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__access_instruction_message
|
|
msgid "Access Instruction Message"
|
|
msgstr "ຂໍ້ຄວາມແນະນຳການເຂົ້າເຖິງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_warning
|
|
msgid "Access warning"
|
|
msgstr "ຄຳເຕືອນການເຂົ້າເຖິງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction
|
|
msgid "Action Needed"
|
|
msgstr "ຕ້ອງດຳເນີນການ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__active
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__active
|
|
msgid "Active"
|
|
msgstr "ເປີດໃຊ້ງານ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_ids
|
|
msgid "Activities"
|
|
msgstr "ກິດຈະກຳ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_decoration
|
|
msgid "Activity Exception Decoration"
|
|
msgstr "ການຕົບແຕ່ງກິດຈະກຳທີ່ຍົກເວັ້ນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_state
|
|
msgid "Activity State"
|
|
msgstr "ສະຖານະກິດຈະກຳ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_icon
|
|
msgid "Activity Type Icon"
|
|
msgstr "ໄອຄອນປະເພດກິດຈະກຳ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.mail_activity_type_action_config_helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config_activity_type
|
|
msgid "Activity Types"
|
|
msgstr "ປະເພດກິດຈະກຳ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Adapt your <b>pipeline</b> to your workflow by adding <b>stages</b> <i>(e.g. Awaiting Customer Feedback, etc.).</i>"
|
|
msgstr ""
|
|
"ປັບແຕ່ງ <b>ຂັ້ນຕອນວຽກ (pipeline)</b> ຂອງທ່ານໂດຍການເພີ່ມ <b>ຂັ້ນຕອນ (stages)</b> <i>(ເຊັ່"
|
|
"ນ: ລໍຖ້າການຕອບກັບຈາກລູກຄ້າ, ແລະ ອື່ນໆ).</i>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
|
|
msgid "Adapt your pipeline to your workflow and track the progress of your tickets."
|
|
msgstr ""
|
|
"ປັບປຸງຂັ້ນຕອນວຽກໃຫ້ເຂົ້າກັບການເຮັດວຽກຂອງທ່ານ ແລະ ຕິດຕາມຄວາມຄືບໜ້າຂອງປີກເກັດ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.client,name:helpdesk.helpdesk_ticket_action_configure_properties_field
|
|
msgid "Add Properties"
|
|
msgstr "ເພີ່ມຄຸນສົມບັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Add a description to help your coworkers understand the meaning and purpose of the stage."
|
|
msgstr ""
|
|
"ເພີ່ມຄຳອະທິບາຍເພື່ອຊ່ວຍໃຫ້ເພື່ອນຮ່ວມງານເຂົ້າໃຈຄວາມໝາຍ ແລະ ຈຸດປະສົງຂອງຂັ້ນຕອນນີ້."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Add a description..."
|
|
msgstr "ເພີ່ມຄຳອະທິບາຍ..."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Add your stage and place it at the right step of your workflow by dragging & dropping it."
|
|
msgstr "ເພີ່ມຂັ້ນຕອນຂອງທ່ານ ແລະ ວາງໄວ້ໃນຕຳແໜ່ງທີ່ຖືກຕ້ອງໂດຍການລາກ ແລະ ວາງ."
|
|
|
|
#. module: helpdesk
|
|
#: model:res.groups,name:helpdesk.group_helpdesk_manager
|
|
msgid "Administrator"
|
|
msgstr "ຜູ້ດູແລລະບົບ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "After-Sales"
|
|
msgstr "ຫຼັງການຂາຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_id
|
|
msgid "Alias"
|
|
msgstr "ຊື່ແຝງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_contact
|
|
msgid "Alias Contact Security"
|
|
msgstr "ຄວາມປອດໄພຂອງຊື່ແຝງການຕິດຕໍ່"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email_from
|
|
msgid "Alias Email From"
|
|
msgstr "ຊື່ແຝງອີເມວຈາກ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_name
|
|
msgid "Alias Name"
|
|
msgstr "ຊື່ແຝງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_status
|
|
msgid "Alias Status"
|
|
msgstr "ສະຖານະຊື່ແຝງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain
|
|
msgid "Alias domain"
|
|
msgstr "ໂດເມນຊື່ແຝງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_alias_name
|
|
msgid "Alias email"
|
|
msgstr "ອີເມວຊື່ແຝງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_status
|
|
msgid "Alias status assessed on the last message received."
|
|
msgstr "ສະຖານະຊື່ແຝງທີ່ປະເມີນຈາກຂໍ້ຄວາມຫຼ້າສຸດທີ່ໄດ້ຮັບ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_model_id
|
|
msgid "Aliased Model"
|
|
msgstr "ແບບຈຳລອງຊື່ແຝງ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "All"
|
|
msgstr "ທັງໝົດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_all
|
|
msgid "All Tickets"
|
|
msgstr "ປີກເກັດທັງໝົດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__internal
|
|
msgid "All internal users (company)"
|
|
msgstr "ຜູ້ໃຊ້ພາຍໃນທັງໝົດ (ບໍລິສັດ)"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Allow your customers to close their own tickets"
|
|
msgstr "ອະນຸຍາດໃຫ້ລູກຄ້າປິດປີກເກັດຂອງພວກເຂົາເອງ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid "Archive Stages"
|
|
msgstr "ເກັບຄັງຂັ້ນຕອນ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Archived"
|
|
msgstr "ເກັບມ້ຽນແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
msgid "Are you sure you want to continue?"
|
|
msgstr "ທ່ານແນ່ໃຈບໍ່ວ່າຕ້ອງການສືບຕໍ່?"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid "Are you sure you want to delete these stages?"
|
|
msgstr "ທ່ານແນ່ໃຈບໍ່ວ່າຕ້ອງການລຶບຂັ້ນຕອນເຫຼົ່ານີ້?"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Assign the ticket to a <b>member of your team</b>."
|
|
msgstr "ມອບໝາຍປີກເກັດໃຫ້ <b>ສະມາຊິກໃນທີມຂອງທ່ານ</b>."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "Assigned"
|
|
msgstr "ມອບໝາຍແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__user_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__user_id
|
|
msgid "Assigned To"
|
|
msgstr "ມອບໝາຍໃຫ້"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__user_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
|
msgid "Assigned to"
|
|
msgstr "ມອບໝາຍໃຫ້"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
msgid "Assignee"
|
|
msgstr "ຜູ້ຮັບມອບໝາຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__assign_method
|
|
msgid "Assignment Method"
|
|
msgstr "ວິທີການມອບໝາຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid ""
|
|
"At each stage, employees can block tickets or mark them as ready for the next step.\n"
|
|
" You can customize the meaning of each state."
|
|
msgstr ""
|
|
"ໃນແຕ່ລະຂັ້ນຕອນ, ພະນັກງານສາມາດບລັອກປີກເກັດ ຫຼື ໝາຍວ່າພ້ອມສຳລັບຂັ້ນຕອນຕໍ່ໄປ.\n"
|
|
" ທ່ານສາມາດປັບແຕ່ງຄວາມໝາຍຂອງແຕ່ລະສະຖານະໄດ້."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_attachment_count
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_attachment_count
|
|
msgid "Attachment Count"
|
|
msgstr "ຈຳນວນໄຟລ໌ຄັດຕິດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:res.groups,name:helpdesk.group_auto_assignment
|
|
msgid "Auto Assigment"
|
|
msgstr "ມອບໝາຍອັດຕະໂນມັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Automate the assignment of new tickets to the right people, and make sure all tickets are being handled"
|
|
msgstr ""
|
|
"ເຮັດໃຫ້ການມອບໝາຍປີກເກັດໃໝ່ໃຫ້ຄົນທີ່ຖືກຕ້ອງເປັນແບບອັດຕະໂນມັດ ແລະ ຮັບປະກັນວ່າທຸກປີກເກັດໄດ້ຮັບການຈັດການ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_assignment
|
|
msgid "Automatic Assignment"
|
|
msgstr "ການມອບໝາຍອັດຕະໂນມັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_ticket
|
|
msgid "Automatic Closing"
|
|
msgstr "ການປິດອັດຕະໂນມັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Average"
|
|
msgstr "ສະເລ່ຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__avg_response_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__avg_response_hours
|
|
msgid "Average Hours to Respond"
|
|
msgstr "ຊົ່ວໂມງສະເລ່ຍໃນການຕອບກັບ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Average Rating"
|
|
msgstr "ຄະແນນສະເລ່ຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg_percentage
|
|
msgid "Average Rating (%)"
|
|
msgstr "ຄະແນນສະເລ່ຍ (%)"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Average Rating: Dissatisfied"
|
|
msgstr "ຄະແນນສະເລ່ຍ: ບໍ່ພໍໃຈ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Average Rating: Okay"
|
|
msgstr "ຄະແນນສະເລ່ຍ: ປານກາງ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Average Rating: Satisfied"
|
|
msgstr "ຄະແນນສະເລ່ຍ: ພໍໃຈ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Average rating for the last 7 days"
|
|
msgstr "ຄະແນນສະເລ່ຍໃນ 7 ມື້ຜ່ານມາ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Avg 7 Days Customer Satisfaction"
|
|
msgstr "ຄວາມພໍໃຈລູກຄ້າສະເລ່ຍ 7 ມື້"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Avg Last 7 days"
|
|
msgstr "ສະເລ່ຍ 7 ມື້ຜ່ານມາ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Avg Open Hours"
|
|
msgstr "ຊົ່ວໂມງທີ່ເປີດສະເລ່ຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Bad"
|
|
msgstr "ບໍ່ດີ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Bill the time spent on your tickets to your customers"
|
|
msgstr "ຄິດເງິນຄ່າເວລາທີ່ໃຊ້ໃນປີກເກັດໃຫ້ກັບລູກຄ້າຂອງທ່ານ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_cancelled
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_in_progress
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_new
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_on_hold
|
|
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_solved
|
|
msgid "Blocked"
|
|
msgstr "ຖືກບລັອກ"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.tag,name:helpdesk.tag_crm
|
|
msgid "CRM"
|
|
msgstr "CRM"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__campaign_id
|
|
msgid "Campaign"
|
|
msgstr "ແຄມເປນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.stage,name:helpdesk.stage_cancelled
|
|
msgid "Canceled"
|
|
msgstr "ຍົກເລີກແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Centralize, manage, share and grow your knowledge library"
|
|
msgstr "ລວມສູນ, ຈັດການ, ແບ່ງປັນ ແລະ ພັດທະນາຄັງຄວາມຮູ້ຂອງທ່ານ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Channels"
|
|
msgstr "ຊ່ອງທາງ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.xml:0
|
|
msgid "Click to set"
|
|
msgstr "ກົດເພື່ອຕັ້ງຄ່າ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Close"
|
|
msgstr "ປິດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Close Ticket"
|
|
msgstr "ປິດປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__close_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__close_date
|
|
msgid "Close date"
|
|
msgstr "ວັນທີປິດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Close inactive tickets automatically"
|
|
msgstr "ປິດປີກເກັດທີ່ບໍ່ມີການເຄື່ອນໄຫວໂດຍອັດຕະໂນມັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Close ticket"
|
|
msgstr "ປິດປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Closed"
|
|
msgstr "ປິດແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
msgid "Closed Tickets"
|
|
msgstr "ປີກເກັດທີ່ປິດແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_analysis
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_close_analysis
|
|
msgid "Closed Tickets Analysis"
|
|
msgstr "ການວິເຄາະປີກເກັດທີ່ປິດແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__closed_by_partner
|
|
msgid "Closed by Partner"
|
|
msgstr "ປິດໂດຍຄູ່ຄ້າ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Closed in Last 30 days"
|
|
msgstr "ປິດໃນ 30 ມື້ຜ່ານມາ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Closed in Last 7 days"
|
|
msgstr "ປິດໃນ 7 ມື້ຜ່ານມາ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
msgid "Closing Date"
|
|
msgstr "ວັນທີປິດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__allow_portal_ticket_closing
|
|
msgid "Closure by Customers"
|
|
msgstr "ການປິດໂດຍລູກຄ້າ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__color
|
|
msgid "Color"
|
|
msgstr "ສີ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__color
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__color
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__color
|
|
msgid "Color Index"
|
|
msgstr "ດັດຊະນີສີ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
msgid "Comment"
|
|
msgstr "ຄຳຄິດເຫັນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__commercial_partner_id
|
|
msgid "Commercial Entity"
|
|
msgstr "ນິຕິບຸກຄົນທາງການຄ້າ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_forum
|
|
msgid "Community Forum"
|
|
msgstr "ຟໍຣຳຊຸມຊົນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_res_company
|
|
msgid "Companies"
|
|
msgstr "ບໍລິສັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__company_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__company_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__company_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__company_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__company_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Company"
|
|
msgstr "ບໍລິສັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config
|
|
msgid "Configuration"
|
|
msgstr "ການຕັ້ງຄ່າ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
|
msgid "Confirm"
|
|
msgstr "ຢືນຢັນ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/wizard/helpdesk_stage_delete.py:0
|
|
msgid "Confirmation"
|
|
msgstr "ການຢືນຢັນ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
|
|
msgid "Congratulations!"
|
|
msgstr "ຂໍສະແດງຄວາມຍິນດີ!"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_res_partner
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Contact"
|
|
msgstr "ຜູ້ຕິດຕໍ່"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_coupons
|
|
msgid "Coupons"
|
|
msgstr "ຄູປອງ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Create Date"
|
|
msgstr "ວັນທີສ້າງ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.email_template_action_helpdesk
|
|
msgid "Create a new template"
|
|
msgstr "ສ້າງແມ່ແບບໃໝ່"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
|
|
msgid "Create teams to organize your tickets by expertise or geographical region, and define a different workflow for each team."
|
|
msgstr ""
|
|
"ສ້າງທີມເພື່ອຈັດລະບຽບປີກເກັດຕາມຄວາມຊ່ຽວຊານ ຫຼື ເຂດພູມສັນຖານ, ແລະ ກຳນົດຂັ້ນຕອນວຽກທີ່ແຕກຕ່າງກັນສຳລັບ"
|
|
"ແຕ່ລະທີມ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Create tickets by sending an email to an alias"
|
|
msgstr "ສ້າງປີກເກັດໂດຍການສົ່ງອີເມວໄປຫາຊື່ແຝງ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_analysis
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
|
|
msgid "Create tickets to get statistics."
|
|
msgstr "ສ້າງປີກເກັດເພື່ອເບິ່ງສະຖິຕິ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__create_date
|
|
msgid "Created On"
|
|
msgstr "ສ້າງເມື່ອ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__create_uid
|
|
msgid "Created by"
|
|
msgstr "ສ້າງໂດຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__create_date
|
|
msgid "Created on"
|
|
msgstr "ສ້າງເມື່ອ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "Creation Date"
|
|
msgstr "ວັນທີສ້າງ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "Criteria"
|
|
msgstr "ເກນການຕັດສິນ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Current stage of this ticket"
|
|
msgstr "ຂັ້ນຕອນປັດຈຸບັນຂອງປີກເກັດນີ້"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_bounced_content
|
|
msgid "Custom Bounced Message"
|
|
msgstr "ຂໍ້ຄວາມຕີກັບແບບກຳນົດເອງ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Customer"
|
|
msgstr "ລູກຄ້າ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#: code:addons/helpdesk/models/res_company.py:0
|
|
#: model:helpdesk.team,name:helpdesk.helpdesk_team1
|
|
msgid "Customer Care"
|
|
msgstr "ລູກຄ້າສຳພັນ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_email
|
|
msgid "Customer Email"
|
|
msgstr "ອີເມວລູກຄ້າ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_name
|
|
msgid "Customer Name"
|
|
msgstr "ຊື່ລູກຄ້າ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_phone
|
|
msgid "Customer Phone"
|
|
msgstr "ເບີໂທລູກຄ້າ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__access_url
|
|
msgid "Customer Portal URL"
|
|
msgstr "URL ພໍທັລລູກຄ້າ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.rating_rating_action_helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_rating
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_ratings
|
|
msgid "Customer Ratings"
|
|
msgstr "ການໃຫ້ຄະແນນຂອງລູກຄ້າ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__partner_ids
|
|
msgid "Customers"
|
|
msgstr "ລູກຄ້າ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
msgid "Customers will be added to the followers of their tickets."
|
|
msgstr "ລູກຄ້າຈະຖືກເພີ່ມເຂົ້າໃນຜູ້ຕິດຕາມປີກເກັດຂອງພວກເຂົາ."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Daily Target"
|
|
msgstr "ເປົ້າໝາຍປະຈຳວັນ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/views/helpdesk_team_kanban/helpdesk_team_kanban_view.js:0
|
|
msgid "Dashboard"
|
|
msgstr "ແຜງຄວບຄຸມ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__reached_datetime
|
|
msgid "Datetime at which the SLA stage was reached for the first time"
|
|
msgstr "ວັນທີ ແລະ ເວລາທີ່ບັນລຸຂັ້ນຕອນ SLA ເປັນຄັ້ງທຳອິດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
|
|
msgid "Day to reach the stage of the SLA, without taking the working calendar into account"
|
|
msgstr "ຈຳນວນມື້ເພື່ອບັນລຸຂັ້ນຕອນ SLA ໂດຍບໍ່ໄດ້ຄິດໄລ່ຕາມປະຕິທິນການເຮັດວຽກ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__deadline
|
|
msgid "Deadline"
|
|
msgstr "ກຳນົດເວລາ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_defaults
|
|
msgid "Default Values"
|
|
msgstr "ຄ່າເລີ່ມຕົ້ນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.server,name:helpdesk.unlink_helpdesk_stage_action
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid "Delete"
|
|
msgstr "ລຶບ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
|
msgid "Delete Stage"
|
|
msgstr "ລຶບຂັ້ນຕອນ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Describe your team to your colleagues and customers..."
|
|
msgstr "ອະທິບາຍທີມງານຂອງທ່ານໃຫ້ເພື່ອນຮ່ວມງານ ແລະ ລູກຄ້າຮູ້..."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__description
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__description
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "Description"
|
|
msgstr "ຄຳອະທິບາຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "Description of the policy..."
|
|
msgstr "ຄຳອະທິບາຍນະໂຍບາຍ..."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_digest_digest
|
|
msgid "Digest"
|
|
msgstr "ສະຫຼຸບຂໍ້ມູນ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
|
msgid "Discard"
|
|
msgstr "ຍົກເລີກ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__display_name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__display_name
|
|
msgid "Display Name"
|
|
msgstr "ຊື່ທີ່ສະແດງ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Dissatisfied"
|
|
msgstr "ບໍ່ພໍໃຈ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/digest.py:0
|
|
msgid "Do not have access, skip this data for user's digest email"
|
|
msgstr "ບໍ່ມີສິດເຂົ້າເຖິງ, ຂ້າມຂໍ້ມູນນີ້ສຳລັບອີເມວສະຫຼຸບຂອງຜູ້ໃຊ້"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Documentation"
|
|
msgstr "ເອກະສານປະກອບ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__domain_user_ids
|
|
msgid "Domain User"
|
|
msgstr "ຜູ້ໃຊ້ໃນໂດເມນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__balanced
|
|
msgid "Each user has an equal number of open tickets"
|
|
msgstr "ຜູ້ໃຊ້ແຕ່ລະຄົນມີຈຳນວນປີກເກັດທີ່ເປີດຢູ່ເທົ່າກັນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__randomly
|
|
msgid "Each user is assigned an equal number of tickets"
|
|
msgstr "ຜູ້ໃຊ້ແຕ່ລະຄົນໄດ້ຮັບການມອບໝາຍປີກເກັດໃນຈຳນວນທີ່ເທົ່າກັນ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Edit"
|
|
msgstr "ແກ້ໄຂ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_alias
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
|
msgid "Email Alias"
|
|
msgstr "ຊື່ແຝງອີເມວ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__template_id
|
|
msgid "Email Template"
|
|
msgstr "ແມ່ແບບອີເມວ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__template_id
|
|
msgid ""
|
|
"Email automatically sent to the customer when the ticket reaches this stage.\n"
|
|
"By default, the email will be sent from the email alias of the helpdesk team.\n"
|
|
"Otherwise it will be sent from the company's email address, or from the catchall (as defined in the System Parameters)."
|
|
msgstr ""
|
|
"ອີເມວຈະຖືກສົ່ງໃຫ້ລູກຄ້າໂດຍອັດຕະໂນມັດເມື່ອປີກເກັດມາຮອດຂັ້ນຕອນນີ້.\n"
|
|
"ໂດຍຄ່າເລີ່ມຕົ້ນ, ອີເມວຈະຖືກສົ່ງຈາກຊື່ແຝງອີເມວຂອງທີມງານ helpdesk.\n"
|
|
"ຖ້າບໍ່ດັ່ງນັ້ນ, ມັນຈະຖືກສົ່ງຈາກທີ່ຢູ່ອີເມວຂອງບໍລິສັດ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__email_cc
|
|
msgid "Email cc"
|
|
msgstr "ສຳເນົາອີເມວ (CC)"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
|
msgid "Emails sent to"
|
|
msgstr "ອີເມວສົ່ງໄປຫາ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
|
msgid "Emails sent to a Helpdesk Team alias generate tickets in your pipeline."
|
|
msgstr "ອີເມວທີ່ສົ່ງໄປຫາຊື່ແຝງຂອງທີມ Helpdesk ຈະສ້າງປີກເກັດໃນຂັ້ນຕອນວຽກຂອງທ່ານ."
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,description:helpdesk.rating_ticket_request_email_template
|
|
msgid "Enable \"customer ratings\" feature on the helpdesk team"
|
|
msgstr "ເປີດໃຊ້ຟີເຈີ \"ການໃຫ້ຄະແນນລູກຄ້າ\" ໃນທີມງານ helpdesk"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_slides
|
|
msgid "Enable eLearning"
|
|
msgstr "ເປີດໃຊ້ eLearning"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Enter the <b>subject</b> of your ticket <br/><i>(e.g. Problem with my installation, Wrong order, etc.).</i>"
|
|
msgstr ""
|
|
"ໃສ່ <b>ຫົວຂໍ້</b> ຂອງປີກເກັດຂອງທ່ານ <br/><i>(ເຊັ່ນ: ບັນຫາກ່ຽວກັບການຕິດຕັ້ງ, ສັ່ງຊື້ຜິດ, ແລະ ອື່ນໆ)"
|
|
".</i>"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__exceeded_hours
|
|
msgid "Exceeded Working Hours"
|
|
msgstr "ເກີນຊົ່ວໂມງເຮັດວຽກ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__exclude_stage_ids
|
|
msgid "Excluding Stages"
|
|
msgstr "ຍົກເວັ້ນຂັ້ນຕອນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__failed
|
|
msgid "Failed"
|
|
msgstr "ບໍ່ສຳເລັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_fail
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_fail
|
|
msgid "Failed SLA Policy"
|
|
msgstr "ນະໂຍບາຍ SLA ທີ່ບໍ່ສຳເລັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_failed
|
|
msgid "Failed SLA Ticket"
|
|
msgstr "ປີກເກັດທີ່ SLA ບໍ່ສຳເລັດ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Failed Tickets"
|
|
msgstr "ປີກເກັດທີ່ບໍ່ສຳເລັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_fsm
|
|
msgid "Field Service"
|
|
msgstr "ການບໍລິການນອກສະຖານທີ່"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
msgid "First Assignment Date"
|
|
msgstr "ວັນທີມອບໝາຍຄັ້ງທຳອິດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__assign_date
|
|
msgid "First assignment date"
|
|
msgstr "ວັນທີມອບໝາຍຄັ້ງທຳອິດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__fold
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__fold
|
|
msgid "Folded in Kanban"
|
|
msgstr "ພັບໄວ້ໃນ Kanban"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Follow All Team's Tickets"
|
|
msgstr "ຕິດຕາມປີກເກັດທັງໝົດຂອງທີມ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Followed"
|
|
msgstr "ຕິດຕາມແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
msgid "Followed Teams"
|
|
msgstr "ທີມທີ່ຕິດຕາມ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_follower_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_follower_ids
|
|
msgid "Followers"
|
|
msgstr "ຜູ້ຕິດຕາມ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_partner_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_partner_ids
|
|
msgid "Followers (Partners)"
|
|
msgstr "ຜູ້ຕິດຕາມ (ຄູ່ຄ້າ)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_type_icon
|
|
msgid "Font awesome icon e.g. fa-tasks"
|
|
msgstr "ໄອຄອນ Font awesome ເຊັ່ນ fa-tasks"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Future Activities"
|
|
msgstr "ກິດຈະກຳໃນອະນາຄົດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Get in touch with your website visitors. Create and search tickets from your conversations. Answer in an instant by using canned responses."
|
|
msgstr ""
|
|
"ຕິດຕໍ່ກັບຜູ້ເຂົ້າຊົມເວັບໄຊຂອງທ່ານ. ສ້າງ ແລະ ຄົ້ນຫາປີກເກັດຈາກການສົນທະນາ. ຕອບກັບທັນທີໂດຍໃຊ້ຂໍ້ຄວາມທີ່ກຽມ"
|
|
"ໄວ້."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
|
msgid "Get statistics on your tickets and how long it takes to assign and resolve them."
|
|
msgstr "ເບິ່ງສະຖິຕິປີກເກັດຂອງທ່ານ ແລະ ເວລາທີ່ໃຊ້ໃນການມອບໝາຍ ແລະ ແກ້ໄຂບັນຫາ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Get tickets through an online form"
|
|
msgstr "ຮັບປີກເກັດຜ່ານແບບຟອມອອນລາຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Grant discounts or free products"
|
|
msgstr "ໃຫ້ສ່ວນຫຼຸດ ຫຼື ຜະລິດຕະພັນຟຣີ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
msgid "Grant employees access to your helpdesk team or tickets by adding them as followers. Employees automatically get access to the tickets they are assigned to."
|
|
msgstr ""
|
|
"ໃຫ້ພະນັກງານເຂົ້າເຖິງທີມ ຫຼື ປີກເກັດໂດຍການເພີ່ມພວກເຂົາເປັນຜູ້ຕິດຕາມ. ພະນັກງານຈະໄດ້ຮັບສິດເຂົ້າເຖິງປີກເກັດ"
|
|
"ທີ່ພວກເຂົາໄດ້ຮັບມອບໝາຍໂດຍອັດຕະໂນມັດ."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
msgid "Grant portal users access to your helpdesk team or tickets by adding them as followers. Customers automatically get access to their tickets in their portal."
|
|
msgstr ""
|
|
"ໃຫ້ຜູ້ໃຊ້ພໍທັລເຂົ້າເຖິງທີມ ຫຼື ປີກເກັດໂດຍການເພີ່ມພວກເຂົາເປັນຜູ້ຕິດຕາມ. ລູກຄ້າຈະສາມາດເຂົ້າເບິ່ງປີກເກັດຂອງພວ"
|
|
"ກເຂົາໃນພໍທັລໄດ້ໂດຍອັດຕະໂນມັດ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__done
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__done
|
|
msgid "Green"
|
|
msgstr "ສີຂຽວ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_done
|
|
msgid "Green Kanban Label"
|
|
msgstr "ປ້າຍກຳກັບ Kanban ສີຂຽວ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__normal
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__normal
|
|
msgid "Grey"
|
|
msgstr "ສີເທົາ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_normal
|
|
msgid "Grey Kanban Label"
|
|
msgstr "ປ້າຍກຳກັບ Kanban ສີເທົາ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Group By"
|
|
msgstr "ຈັດກຸ່ມໂດຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.activity.type,name:helpdesk.mail_act_helpdesk_handle
|
|
msgid "Handle Ticket"
|
|
msgstr "ຈັດການປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Happy"
|
|
msgstr "ມີຄວາມສຸກ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Happy face"
|
|
msgstr "ໃບໜ້າຍິ້ມ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_external_mail_server
|
|
msgid "Has External Mail Server"
|
|
msgstr "ມີເຊີບເວີອີເມວພາຍນອກ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_message
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__has_message
|
|
msgid "Has Message"
|
|
msgstr "ມີຂໍ້ຄວາມ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached
|
|
msgid "Has SLA reached"
|
|
msgstr "ບັນລຸ SLA ແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached_late
|
|
msgid "Has SLA reached late"
|
|
msgstr "ບັນລຸ SLA ຊ້າ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Help Center"
|
|
msgstr "ສູນຊ່ວຍເຫຼືອ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.menu_helpdesk_root
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.digest_digest_view_form
|
|
msgid "Helpdesk"
|
|
msgstr "Helpdesk"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_dashboard_action_main
|
|
msgid "Helpdesk Overview"
|
|
msgstr "ພາບລວມ Helpdesk"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_sla
|
|
msgid "Helpdesk SLA Policies"
|
|
msgstr "ນະໂຍບາຍ SLA ຂອງ Helpdesk"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_stage
|
|
msgid "Helpdesk Stage"
|
|
msgstr "ຂັ້ນຕອນ Helpdesk"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_stage_delete_wizard
|
|
msgid "Helpdesk Stage Delete Wizard"
|
|
msgstr "ຕົວຊ່ວຍລຶບຂັ້ນຕອນ Helpdesk"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_tag
|
|
msgid "Helpdesk Tags"
|
|
msgstr "ແທັກ Helpdesk"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_team
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__name
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
|
msgid "Helpdesk Team"
|
|
msgstr "ທີມງານ Helpdesk"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "Helpdesk Ticket"
|
|
msgstr "ປີກເກັດ Helpdesk"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_ticket_type
|
|
msgid "Helpdesk Ticket Type"
|
|
msgstr "ປະເພດປີກເກັດ Helpdesk"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.server,name:helpdesk.ir_cron_auto_close_ticket_ir_actions_server
|
|
msgid "Helpdesk Ticket: Automatically close the tickets"
|
|
msgstr "ປີກເກັດ Helpdesk: ປິດປີກເກັດໂດຍອັດຕະໂນມັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
|
msgid "Helpdesk Tickets"
|
|
msgstr "ປີກເກັດ Helpdesk"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,name:helpdesk.new_ticket_request_email_template
|
|
msgid "Helpdesk: Request Acknowledgment"
|
|
msgstr "Helpdesk: ຮັບຊາບຄຳຮ້ອງຂໍ"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,name:helpdesk.solved_ticket_request_email_template
|
|
msgid "Helpdesk: Ticket Closed"
|
|
msgstr "Helpdesk: ປິດປີກເກັດແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,name:helpdesk.rating_ticket_request_email_template
|
|
msgid "Helpdesk: Ticket Rating Request"
|
|
msgstr "Helpdesk: ຮ້ອງຂໍການໃຫ້ຄະແນນປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "High Priority"
|
|
msgstr "ບຸລິມະສິດສູງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__2
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__2
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__2
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__2
|
|
msgid "High priority"
|
|
msgstr "ບຸລິມະສິດສູງ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "History"
|
|
msgstr "ປະຫວັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_open_hours
|
|
msgid "Hours Open"
|
|
msgstr "ຊົ່ວໂມງທີ່ເປີດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_assignation_hours
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
|
msgid "Hours to Assign"
|
|
msgstr "ຊົ່ວໂມງທີ່ໃຊ້ໃນການມອບໝາຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_close_hours
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
|
msgid "Hours to Close"
|
|
msgstr "ຊົ່ວໂມງທີ່ໃຊ້ໃນການປິດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__first_response_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__first_response_hours
|
|
msgid "Hours to First Response"
|
|
msgstr "ຊົ່ວໂມງໃນການຕອບກັບຄັ້ງທຳອິດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline_hours
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline_hours
|
|
msgid "Hours to SLA Deadline"
|
|
msgstr "ຊົ່ວໂມງກ່ອນຮອດກຳນົດ SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "ID"
|
|
msgstr "ID"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_thread_id
|
|
msgid "ID of the parent record holding the alias (example: project holding the task creation alias)"
|
|
msgstr "ID ຂອງຖານຂໍ້ມູນຫຼັກທີ່ມີຊື່ແຝງ (ຕົວຢ່າງ: ໂຄງການທີ່ມີຊື່ແຝງການສ້າງວຽກ)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_icon
|
|
msgid "Icon"
|
|
msgstr "ໄອຄອນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_icon
|
|
msgid "Icon to indicate an exception activity."
|
|
msgstr "ໄອຄອນເພື່ອລະບຸກິດຈະກຳທີ່ຍົກເວັ້ນ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction
|
|
msgid "If checked, new messages require your attention."
|
|
msgstr "ຖ້າເລືອກ, ຂໍ້ຄວາມໃໝ່ຈະຕ້ອງໄດ້ຮັບການເອົາໃຈໃສ່ຈາກທ່ານ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_sms_error
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_sms_error
|
|
msgid "If checked, some messages have a delivery error."
|
|
msgstr "ຖ້າເລືອກ, ບາງຂໍ້ຄວາມອາດມີຂໍ້ຜິດພາດໃນການສົ່ງ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__portal_show_rating
|
|
msgid ""
|
|
"If enabled, portal users will have access to your customer satisfaction statistics from the last 30 days in their portal.\n"
|
|
"They will only have access to the ratings themselves, and not to the written feedback if any was left. You can also manually hide ratings of your choosing."
|
|
msgstr ""
|
|
"ຖ້າເປີດໃຊ້, ຜູ້ໃຊ້ພໍທັລຈະສາມາດເຂົ້າເບິ່ງສະຖິຕິຄວາມພໍໃຈຂອງລູກຄ້າໃນ 30 ມື້ຜ່ານມາໄດ້.\n"
|
|
"ພວກເຂົາຈະເຫັນພຽງແຕ່ຄະແນນເທົ່ານັ້ນ, ບໍ່ເຫັນຄຳຄິດເຫັນທີ່ຂຽນໄວ້. ທ່ານສາມາດເລືອກເຊື່ອງບາງຄະແນນໄດ້ດ້ວຍຕົ"
|
|
"ນເອງ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_bounced_content
|
|
msgid "If set, this content will automatically be sent out to unauthorized users instead of the default message."
|
|
msgstr ""
|
|
"ຫາກກຳນົດໄວ້, ເນື້ອຫານີ້ຈະຖືກສົ່ງໃຫ້ຜູ້ໃຊ້ທີ່ບໍ່ໄດ້ຮັບອະນຸຍາດໂດຍອັດຕະໂນມັດ ແທນຂໍ້ຄວາມເລີ່ມຕົ້ນ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__time
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "In"
|
|
msgstr "ໃນ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "In #{kanban_getcolorname(record.color.raw_value)}"
|
|
msgstr "ໃນ #{kanban_getcolorname(record.color.raw_value)}"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_cancelled
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_in_progress
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_new
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_on_hold
|
|
#: model:helpdesk.stage,legend_normal:helpdesk.stage_solved
|
|
#: model:helpdesk.stage,name:helpdesk.stage_in_progress
|
|
msgid "In Progress"
|
|
msgstr "ກຳລັງດຳເນີນການ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__from_stage_ids
|
|
msgid "In Stages"
|
|
msgstr "ໃນຂັ້ນຕອນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_day
|
|
msgid "Inactive Period(days)"
|
|
msgstr "ໄລຍະເວລາທີ່ບໍ່ມີການເຄື່ອນໄຫວ (ມື້)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__invited_internal
|
|
msgid "Invited internal users (private)"
|
|
msgstr "ຜູ້ໃຊ້ພາຍໃນທີ່ຖືກເຊີນ (ສ່ວນຕົວ)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__portal
|
|
msgid "Invited portal users and all internal users (public)"
|
|
msgstr "ຜູ້ໃຊ້ພໍທັລທີ່ຖືກເຊີນ ແລະ ຜູ້ໃຊ້ພາຍໃນທັງໝົດ (ສາທາລະນະ)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_is_follower
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_is_follower
|
|
msgid "Is Follower"
|
|
msgstr "ເປັນຜູ້ຕິດຕາມ"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.ticket.type,name:helpdesk.type_incident
|
|
msgid "Issue"
|
|
msgstr "ບັນຫາ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Issue credits notes"
|
|
msgstr "ອອກໃບບິນຄືນເງິນ (Credit notes)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_team_not_portal_show_rating_if_not_use_rating
|
|
msgid "It is necessary to enable customer ratings in the settings of your helpdesk team so that they can be displayed on the portal."
|
|
msgstr ""
|
|
"ຈຳເປັນຕ້ອງເປີດໃຊ້ການໃຫ້ຄະແນນລູກຄ້າໃນການຕັ້ງຄ່າທີມງານ helpdesk ເພື່ອໃຫ້ສາມາດສະແດງຜົນໃນພໍທັລໄດ້."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_blocked
|
|
msgid "Kanban Blocked Explanation"
|
|
msgstr "ຄຳອະທິບາຍການຖືກບລັອກໃນ Kanban"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_normal
|
|
msgid "Kanban Ongoing Explanation"
|
|
msgstr "ຄຳອະທິບາຍການດຳເນີນການໃນ Kanban"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__kanban_state
|
|
msgid "Kanban State"
|
|
msgstr "ສະຖານະ Kanban"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state_label
|
|
msgid "Kanban State Label"
|
|
msgstr "ປ້າຍກຳກັບສະຖານະ Kanban"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_done
|
|
msgid "Kanban Valid Explanation"
|
|
msgstr "ຄຳອະທິບາຍການສຳເລັດໃນ Kanban"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_knowledge
|
|
msgid "Knowledge"
|
|
msgstr "ຄັງຄວາມຮູ້"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed_value
|
|
msgid "Kpi Helpdesk Tickets Closed Value"
|
|
msgstr "ຄ່າ KPI ປີກເກັດ Helpdesk ທີ່ປິດແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "Last 3 months"
|
|
msgstr "3 ເດືອນຜ່ານມາ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
msgid "Last 30 Days"
|
|
msgstr "30 ມື້ຜ່ານມາ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "Last 30 days"
|
|
msgstr "30 ມື້ຜ່ານມາ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
msgid "Last 7 Days"
|
|
msgstr "7 ມື້ຜ່ານມາ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "Last 7 days"
|
|
msgstr "7 ມື້ຜ່ານມາ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__date_last_stage_update
|
|
msgid "Last Stage Update"
|
|
msgstr "ອັບເດດຂັ້ນຕອນຫຼ້າສຸດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_uid
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__write_uid
|
|
msgid "Last Updated by"
|
|
msgstr "ອັບເດດຫຼ້າສຸດໂດຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_date
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__write_date
|
|
msgid "Last Updated on"
|
|
msgstr "ອັບເດດຫຼ້າສຸດເມື່ອ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Late Activities"
|
|
msgstr "ກິດຈະກຳທີ່ຊັກຊ້າ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "Latest Ratings"
|
|
msgstr "ການໃຫ້ຄະແນນຫຼ້າສຸດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Let your customers answer each other's questions on a forum"
|
|
msgstr "ໃຫ້ລູກຄ້າຂອງທ່ານຕອບຄຳຖາມເຊິ່ງກັນ ແລະ ກັນໃນຟໍຣຳ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Let's create your first <b>ticket</b>."
|
|
msgstr "ມາສ້າງ <b>ປີກເກັດ</b> ທຳອິດຂອງທ່ານກັນເລີຍ."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Let's go back to the <b>kanban view</b> to get an overview of your next tickets."
|
|
msgstr "ກັບໄປທີ່ <b>ມຸມມອງ Kanban</b> ເພື່ອເບິ່ງພາບລວມຂອງປີກເກັດຕໍ່ໄປຂອງທ່ານ."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Let's view your <b>team's tickets</b>."
|
|
msgstr "ມາເບິ່ງ <b>ປີກເກັດຂອງທີມງານ</b> ຂອງທ່ານ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_livechat
|
|
msgid "Live Chat"
|
|
msgstr "ແຊັດສົດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Low Priority"
|
|
msgstr "ບຸລິມະສິດຕ່ຳ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__0
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__0
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__0
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__0
|
|
msgid "Low priority"
|
|
msgstr "ບຸລິມະສິດຕ່ຳ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
|
|
msgid "Make sure tickets are handled in a timely manner by using SLA Policies.<br>"
|
|
msgstr "ຮັບປະກັນວ່າປີກເກັດໄດ້ຮັບການຈັດການທັນເວລາໂດຍການໃຊ້ນະໂຍບາຍ SLA.<br>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Make sure tickets are handled on time"
|
|
msgstr "ຮັບປະກັນວ່າປີກເກັດໄດ້ຮັບການຈັດການຕາມເວລາ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
|
|
msgid "Make sure tickets are handled on time by using SLA Policies.<br>"
|
|
msgstr "ຮັບປະກັນວ່າປີກເກັດໄດ້ຮັບການຈັດການຕາມເວລາໂດຍການໃຊ້ນະໂຍບາຍ SLA.<br>"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__time
|
|
msgid "Maximum number of working hours a ticket should take to reach the target stage, starting from the date it was created."
|
|
msgstr ""
|
|
"ຈຳນວນຊົ່ວໂມງເຮັດວຽກສູງສຸດທີ່ປີກເກັດຄວນໃຊ້ເພື່ອໄປຮອດຂັ້ນຕອນເປົ້າໝາຍ, ນັບຈາກວັນທີສ້າງ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
|
|
msgid "Measure your customer satisfaction by sending rating requests when your tickets are solved."
|
|
msgstr ""
|
|
"ວັດແທກຄວາມພໍໃຈຂອງລູກຄ້າໂດຍການສົ່ງຄຳຮ້ອງຂໍໃຫ້ຄະແນນເມື່ອປີກເກັດໄດ້ຮັບການແກ້ໄຂແລ້ວ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__medium_id
|
|
msgid "Medium"
|
|
msgstr "ປານກາງ / ຊ່ອງທາງ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Medium Priority"
|
|
msgstr "ບຸລິມະສິດປານກາງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__1
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__1
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__1
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__1
|
|
msgid "Medium priority"
|
|
msgstr "ບຸລິມະສິດປານກາງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_ir_ui_menu
|
|
msgid "Menu"
|
|
msgstr "ເມນູ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_mail_message
|
|
msgid "Message"
|
|
msgstr "ຂໍ້ຄວາມ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error
|
|
msgid "Message Delivery error"
|
|
msgstr "ຂໍ້ຜິດພາດໃນການສົ່ງຂໍ້ຄວາມ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_ids
|
|
msgid "Messages"
|
|
msgstr "ຂໍ້ຄວາມ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__priority
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__priority
|
|
msgid "Minimum Priority"
|
|
msgstr "ບຸລິມະສິດຂັ້ນຕ່ຳ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__stage_id
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__sla_stage_id
|
|
msgid "Minimum stage a ticket needs to reach in order to satisfy this SLA."
|
|
msgstr "ຂັ້ນຕອນຕ່ຳສຸດທີ່ປີກເກັດຕ້ອງໄປຮອດເພື່ອໃຫ້ບັນລຸ SLA ນີ້."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_ir_module_module
|
|
msgid "Module"
|
|
msgstr "ໂມດູນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__to_stage_id
|
|
msgid "Move to Stage"
|
|
msgstr "ຍ້າຍໄປຂັ້ນຕອນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__my_activity_date_deadline
|
|
msgid "My Activity Deadline"
|
|
msgstr "ກຳນົດເວລາກິດຈະກຳຂອງຂ້ອຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "My Deadline"
|
|
msgstr "ກຳນົດເວລາຂອງຂ້ອຍ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "My Performance"
|
|
msgstr "ຜົນງານຂອງຂ້ອຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
msgid "My Teams"
|
|
msgstr "ທີມງານຂອງຂ້ອຍ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_my
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "My Tickets"
|
|
msgstr "ປີກເກັດຂອງຂ້ອຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__name
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__name
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "Name"
|
|
msgstr "ຊື່"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Neutral face"
|
|
msgstr "ໃບໜ້າປົກກະຕິ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#: model:helpdesk.stage,name:helpdesk.stage_new
|
|
msgid "New"
|
|
msgstr "ໃໝ່"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__assign_method
|
|
msgid "New tickets will automatically be assigned to the team members that are available, according to their working hours and their time off."
|
|
msgstr ""
|
|
"ປີກເກັດໃໝ່ຈະຖືກມອບໝາຍໃຫ້ສະມາຊິກໃນທີມທີ່ຫວ່າງໂດຍອັດຕະໂນມັດ, ໂດຍອີງຕາມຊົ່ວໂມງເຮັດວຽກ ແລະ ເວລາພັກ"
|
|
"ຜ່ອນຂອງພວກເຂົາ."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "Newest"
|
|
msgstr "ໃໝ່ທີ່ສຸດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_calendar_event_id
|
|
msgid "Next Activity Calendar Event"
|
|
msgstr "ກິດຈະກຳປະຕິທິນຖັດໄປ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_date_deadline
|
|
msgid "Next Activity Deadline"
|
|
msgstr "ກຳນົດເວລາກິດຈະກຳຖັດໄປ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_summary
|
|
msgid "Next Activity Summary"
|
|
msgstr "ສະຫຼຸບກິດຈະກຳຖັດໄປ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_id
|
|
msgid "Next Activity Type"
|
|
msgstr "ປະເພດກິດຈະກຳຖັດໄປ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "No Rating"
|
|
msgstr "ບໍ່ມີການໃຫ້ຄະແນນ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
|
|
msgid "No SLA policies found. Let's create one!"
|
|
msgstr "ບໍ່ພົບນະໂຍບາຍ SLA. ມາສ້າງກັນເລີຍ!"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
|
|
msgid "No activity types found. Let's create one!"
|
|
msgstr "ບໍ່ພົບປະເພດກິດຈະກຳ. ມາສ້າງກັນເລີຍ!"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_analysis
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
|
|
msgid "No data yet!"
|
|
msgstr "ຍັງບໍ່ມີຂໍ້ມູນ!"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
|
|
msgid "No stages found. Let's create one!"
|
|
msgstr "ບໍ່ພົບຂັ້ນຕອນ. ມາສ້າງກັນເລີຍ!"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
|
|
msgid "No tags found. Let's create one!"
|
|
msgstr "ບໍ່ພົບແທັກ. ມາສ້າງກັນເລີຍ!"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
|
|
msgid "No teams found"
|
|
msgstr "ບໍ່ພົບທີມງານ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
|
|
msgid "No teams found. Let's create one!"
|
|
msgstr "ບໍ່ພົບທີມງານ. ມາສ້າງກັນເລີຍ!"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
|
|
msgid "No tickets found"
|
|
msgstr "ບໍ່ພົບປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
|
|
msgid "No tickets found. Let's create one!"
|
|
msgstr "ບໍ່ພົບປີກເກັດ. ມາສ້າງກັນເລີຍ!"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_type_action
|
|
msgid "No types found. Let's create one!"
|
|
msgstr "ບໍ່ພົບປະເພດ. ມາສ້າງກັນເລີຍ!"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "None"
|
|
msgstr "ບໍ່ມີ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction_counter
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction_counter
|
|
msgid "Number of Actions"
|
|
msgstr "ຈຳນວນການດຳເນີນການ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_failed
|
|
msgid "Number of SLA Failed"
|
|
msgstr "ຈຳນວນ SLA ທີ່ບໍ່ສຳເລັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_successful
|
|
msgid "Number of SLA Success"
|
|
msgstr "ຈຳນວນ SLA ທີ່ສຳເລັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_ongoing
|
|
msgid "Number of SLA in Progress"
|
|
msgstr "ຈຳນວນ SLA ທີ່ກຳລັງດຳເນີນການ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__ticket_count
|
|
msgid "Number of Tickets"
|
|
msgstr "ຈຳນວນປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error_counter
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error_counter
|
|
msgid "Number of errors"
|
|
msgstr "ຈຳນວນຂໍ້ຜິດພາດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction_counter
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction_counter
|
|
msgid "Number of messages which requires an action"
|
|
msgstr "ຈຳນວນຂໍ້ຄວາມທີ່ຕ້ອງມີການດຳເນີນການ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error_counter
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error_counter
|
|
msgid "Number of messages with delivery error"
|
|
msgstr "ຈຳນວນຂໍ້ຄວາມທີ່ມີຂໍ້ຜິດພາດໃນການສົ່ງ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Number of open tickets with at least one SLA failed."
|
|
msgstr "ຈຳນວນປີກເກັດທີ່ເປີດຢູ່ທີ່ມີ SLA ຢ່າງໜ້ອຍໜຶ່ງອັນບໍ່ສຳເລັດ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_open_ticket_count
|
|
msgid "Number of other open tickets from the same partner"
|
|
msgstr "ຈຳນວນປີກເກັດອື່ນໆທີ່ເປີດຢູ່ຈາກຄູ່ຄ້າຄົນດຽວກັນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_count
|
|
msgid "Number of other tickets from the same partner"
|
|
msgstr "ຈຳນວນປີກເກັດອື່ນໆຈາກຄູ່ຄ້າຄົນດຽວກັນ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Number of tickets closed in the past 7 days."
|
|
msgstr "ຈຳນວນປີ້ທີ່ປິດແລ້ວໃນ 7 ມື້ຜ່ານມາ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Okay"
|
|
msgstr "ປານກາງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__oldest_unanswered_customer_message_date
|
|
msgid "Oldest Unanswered Customer Message Date"
|
|
msgstr "ວັນທີຂອງຂໍ້ຄວາມລູກຄ້າທີ່ເກົ່າທີ່ສຸດທີ່ຍັງບໍ່ໄດ້ຕອບ"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.stage,name:helpdesk.stage_on_hold
|
|
msgid "On Hold"
|
|
msgstr "ລໍຖ້າກ່ອນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__ongoing
|
|
msgid "Ongoing"
|
|
msgstr "ກຳລັງດຳເນີນການ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Open"
|
|
msgstr "ເປີດ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
msgid "Open Tickets"
|
|
msgstr "ປີກເກັດທີ່ເປີດຢູ່"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__open_hours
|
|
msgid "Open Time (hours)"
|
|
msgstr "ເວລາທີ່ເປີດ (ຊົ່ວໂມງ)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_force_thread_id
|
|
msgid "Optional ID of a thread (record) to which all incoming messages will be attached, even if they did not reply to it. If set, this will disable the creation of new records completely."
|
|
msgstr ""
|
|
"ID ທາງເລືອກຂອງເທຣດ (ຖານຂໍ້ມູນ) ທີ່ຂໍ້ຄວາມຂາເຂົ້າທັງໝົດຈະຖືກຄັດຕິດ, ເຖິງແມ່ນວ່າພວກເຂົາຈະບໍ່ໄດ້ຕອບກັບກໍ"
|
|
"ຕາມ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_page
|
|
msgid "Our Customer Satisfaction"
|
|
msgstr "ຄວາມພໍໃຈຂອງລູກຄ້າຂອງພວກເຮົາ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
|
|
msgid "Our Ratings"
|
|
msgstr "ການໃຫ້ຄະແນນຂອງພວກເຮົາ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_team_dashboard
|
|
msgid "Overview"
|
|
msgstr "ພາບລວມ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_user_id
|
|
msgid "Owner"
|
|
msgstr "ເຈົ້າຂອງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_model_id
|
|
msgid "Parent Model"
|
|
msgstr "ແບບຈຳລອງຫຼັກ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_thread_id
|
|
msgid "Parent Record Thread ID"
|
|
msgstr "ID ເທຣດຖານຂໍ້ມູນຫຼັກ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_model_id
|
|
msgid "Parent model holding the alias. The model holding the alias reference is not necessarily the model given by alias_model_id (example: project (parent_model) and task (model))"
|
|
msgstr ""
|
|
"ໂມເດວຫຼັກທີ່ຖືຄ່ານາມແຝງ. ໂມເດວທີ່ຖືການອ້າງອີງນາມແຝງ ບໍ່ຈຳເປັນຕ້ອງແມ່ນໂມເດວທີ່ລະບຸໂດຍ "
|
|
"alias_model_id ສະເໝີໄປ (ຕົວຢ່າງ: ໂຄງການ (ໂມເດວຫຼັກ) ແລະ ໜ້າວຽກ (ໂມເດວ))"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_partner_email_update
|
|
msgid "Partner Email will Update"
|
|
msgstr "ອີເມວຄູ່ຄ້າຈະຖືກອັບເດດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_partner_phone_update
|
|
msgid "Partner Phone will Update"
|
|
msgstr "ເບີໂທຄູ່ຄ້າຈະຖືກອັບເດດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_ids
|
|
msgid "Partner Tickets"
|
|
msgstr "ປີກເກັດຂອງຄູ່ຄ້າ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__privacy_visibility
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__team_privacy_visibility
|
|
msgid ""
|
|
"People to whom this helpdesk team and its tickets will be visible.\n"
|
|
"\n"
|
|
"- Invited internal users: internal users can access the team and the tickets they are following. This access can be modified on each ticket individually by adding or removing the user as follower.\n"
|
|
"A user with the helpdesk > administrator access right level can still access this team and its tickets, even if they are not explicitely part of the followers.\n"
|
|
"\n"
|
|
"- All internal users: all internal users can access the team and all of its tickets without distinction.\n"
|
|
"\n"
|
|
"- Invited portal users and all internal users: all internal users can access the team and all of its tickets without distinction.\n"
|
|
"Portal users can only access the tickets they are following. This access can be modified on each ticket individually by adding or removing the portal user as follower."
|
|
msgstr ""
|
|
"ບຸກຄົນທີ່ຈະເຫັນທີມ Helpdesk ນີ້ ແລະ ປີກເກັດຂອງທີມ.\n"
|
|
"\n"
|
|
"- ຜູ້ໃຊ້ພາຍໃນທີ່ຖືກເຊີນ: ຜູ້ໃຊ້ພາຍໃນສາມາດເຂົ້າເຖິງທີມ ແລະ ປີກເກັດທີ່ພວກເຂົາຕິດຕາມຢູ່.\n"
|
|
"- ຜູ້ໃຊ້ພາຍໃນທັງໝົດ: ຜູ້ໃຊ້ພາຍໃນທັງໝົດສາມາດເຂົ້າເຖິງທີມ ແລະ ປີກເກັດທັງໝົດຂອງທີມໄດ້.\n"
|
|
"- ຜູ້ໃຊ້ພໍທັລທີ່ຖືກເຊີນ ແລະ ຜູ້ໃຊ້ພາຍໃນທັງໝົດ: ຜູ້ໃຊ້ພາຍໃນເຫັນທັງໝົດ, ແຕ່ຜູ້ໃຊ້ພໍທັລເຫັນສະເພາະທີ່ພວກເຂົາຕິດຕ"
|
|
"າມ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "People to whom this team and its tickets will be visible"
|
|
msgstr "ບຸກຄົນທີ່ຈະເຫັນທີມນີ້ ແລະ ປີກເກັດຂອງທີມ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
|
|
msgid "Percentage of happy ratings"
|
|
msgstr "ເປີເຊັນຂອງການໃຫ້ຄະແນນທີ່ພໍໃຈ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Percentage of tickets that were closed without failing any SLAs."
|
|
msgstr "ເປີເຊັນຂອງປີກເກັດທີ່ຖືກປິດໂດຍບໍ່ຜິດເງື່ອນໄຂ SLA ໃດໆ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Percentage of tickets whose SLAs have successfully been reached on time over the total number of tickets closed within the past 7 days."
|
|
msgstr ""
|
|
"ເປີເຊັນຂອງປີກເກັດທີ່ບັນລຸ SLA ຕາມກຳນົດເວລາ ຈາກຈຳນວນປີກເກັດທັງໝົດທີ່ປິດໃນ 7 ມື້ຜ່ານມາ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Performance"
|
|
msgstr "ຜົນງານ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team_performance
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_graph_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_pivot_analysis
|
|
msgid "Performance Analysis"
|
|
msgstr "ການວິເຄາະຜົນງານ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__auto_close_day
|
|
msgid "Period of inactivity after which tickets will be automatically closed."
|
|
msgstr "ໄລຍະເວລາທີ່ບໍ່ມີການເຄື່ອນໄຫວ ຫຼັງຈາກນັ້ນປີກເກັດຈະຖືກປິດໂດຍອັດຕະໂນມັດ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
msgid "Phone"
|
|
msgstr "ເບີໂທລະສັບ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Plan onsite interventions"
|
|
msgstr "ວາງແຜນການລົງພື້ນທີ່ແກ້ໄຂ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
|
msgid "Please enter a number."
|
|
msgstr "ກະລຸນາໃສ່ຕົວເລກ."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
|
msgid "Please enter a percentage below 100."
|
|
msgstr "ກະລຸນາໃສ່ເປີເຊັນທີ່ຕ່ຳກວ່າ 100."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
|
msgid "Please enter a positive value."
|
|
msgstr "ກະລຸນາໃສ່ຄ່າທີ່ເປັນບວກ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_contact
|
|
msgid ""
|
|
"Policy to post a message on the document using the mailgateway.\n"
|
|
"- everyone: everyone can post\n"
|
|
"- partners: only authenticated partners\n"
|
|
"- followers: only followers of the related document or members of following channels\n"
|
|
msgstr ""
|
|
"ນະໂຍບາຍການໂພສຂໍ້ຄວາມຜ່ານທາງອີເມວ.\n"
|
|
"- ທຸກຄົນ: ທຸກຄົນສາມາດໂພສໄດ້\n"
|
|
"- ຄູ່ຄ້າ: ສະເພາະຄູ່ຄ້າທີ່ຢືນຢັນຕົວຕົນແລ້ວ\n"
|
|
"- ຜູ້ຕິດຕາມ: ສະເພາະຜູ້ຕິດຕາມເອກະສານ ຫຼື ສະມາຊິກຂອງຊ່ອງທາງນັ້ນໆ\n"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_url
|
|
msgid "Portal Access URL"
|
|
msgstr "URL ເຂົ້າເຖິງພໍທັລ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
msgid "Portal users will be removed from the followers of the team and its tickets."
|
|
msgstr "ຜູ້ໃຊ້ພໍທັລຈະຖືກລຶບອອກຈາກຜູ້ຕິດຕາມທີມ ແລະ ປີກເກັດຂອງທີມ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__priority
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__priority
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Priority"
|
|
msgstr "ບຸລິມະສິດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility_warning
|
|
msgid "Privacy Visibility Warning"
|
|
msgstr "ຄຳເຕືອນຄວາມເປັນສ່ວນຕົວໃນການເບິ່ງເຫັນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__properties
|
|
msgid "Properties"
|
|
msgstr "ຄຸນສົມບັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Publish this team's ratings on your website"
|
|
msgstr "ເຜີຍແຜ່ການໃຫ້ຄະແນນຂອງທີມນີ້ໃນເວັບໄຊຂອງທ່ານ"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.ticket.type,name:helpdesk.type_question
|
|
msgid "Question"
|
|
msgstr "ຄຳຖາມ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
msgid "Rated Tickets"
|
|
msgstr "ປີກເກັດທີ່ໄດ້ຮັບການໃຫ້ຄະແນນແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "Rating"
|
|
msgstr "ການໃຫ້ຄະແນນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_last_value
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
|
msgid "Rating (/5)"
|
|
msgstr "ຄະແນນ (/5)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg_text
|
|
msgid "Rating Avg Text"
|
|
msgstr "ຂໍ້ຄວາມຄະແນນສະເລ່ຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_feedback
|
|
msgid "Rating Last Feedback"
|
|
msgstr "ຄຳຄິດເຫັນການໃຫ້ຄະແນນຫຼ້າສຸດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_image
|
|
msgid "Rating Last Image"
|
|
msgstr "ຮູບພາບການໃຫ້ຄະແນນຫຼ້າສຸດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_value
|
|
msgid "Rating Last Value"
|
|
msgstr "ຄ່າການໃຫ້ຄະແນນຫຼ້າສຸດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_percentage_satisfaction
|
|
msgid "Rating Satisfaction"
|
|
msgstr "ການໃຫ້ຄະແນນຄວາມພໍໃຈ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_text
|
|
msgid "Rating Text"
|
|
msgstr "ຂໍ້ຄວາມການໃຫ້ຄະແນນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_count
|
|
msgid "Rating count"
|
|
msgstr "ຈຳນວນການໃຫ້ຄະແນນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_ids
|
|
msgid "Ratings"
|
|
msgstr "ການໃຫ້ຄະແນນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__portal_show_rating
|
|
msgid "Ratings on Website"
|
|
msgstr "ການໃຫ້ຄະແນນໃນເວັບໄຊ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
|
|
msgid "Reach Stage"
|
|
msgstr "ຮອດຂັ້ນຕອນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__reached
|
|
msgid "Reached"
|
|
msgstr "ບັນລຸແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__reached_datetime
|
|
msgid "Reached Date"
|
|
msgstr "ວັນທີບັນລຸ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
#: model:helpdesk.stage,legend_done:helpdesk.stage_cancelled
|
|
#: model:helpdesk.stage,legend_done:helpdesk.stage_in_progress
|
|
#: model:helpdesk.stage,legend_done:helpdesk.stage_new
|
|
#: model:helpdesk.stage,legend_done:helpdesk.stage_on_hold
|
|
#: model:helpdesk.stage,legend_done:helpdesk.stage_solved
|
|
msgid "Ready"
|
|
msgstr "ພ້ອມແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Receive notifications whenever tickets are created, rated or discussed on in this team"
|
|
msgstr "ຮັບການແຈ້ງເຕືອນທຸກຄັ້ງທີ່ມີການສ້າງປີກເກັດ, ໃຫ້ຄະແນນ ຫຼື ສົນທະນາໃນທີມນີ້"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_force_thread_id
|
|
msgid "Record Thread ID"
|
|
msgstr "ID ເທຣດຖານຂໍ້ມູນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__blocked
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__blocked
|
|
msgid "Red"
|
|
msgstr "ສີແດງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_blocked
|
|
msgid "Red Kanban Label"
|
|
msgstr "ປ້າຍກຳກັບ Kanban ສີແດງ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "Reference"
|
|
msgstr "ເລກອ້າງອີງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_team_ticket_refund_cancel
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_refund_cancel
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_cancel
|
|
msgid "Refund Canceled"
|
|
msgstr "ການຄືນເງິນຖືກຍົກເລີກ"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_team_ticket_refund_posted
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_refund_posted
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_posted
|
|
msgid "Refund Posted"
|
|
msgstr "ການຄືນເງິນຖືກລົງບັນຊີແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_credit_notes
|
|
msgid "Refunds"
|
|
msgstr "ການຄືນເງິນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.tag,name:helpdesk.tag_repair
|
|
msgid "Repair"
|
|
msgstr "ສ້ອມແປງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_team_ticket_repair_cancel
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_repair_cancel
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_cancel
|
|
msgid "Repair Canceled"
|
|
msgstr "ການສ້ອມແປງຖືກຍົກເລີກ"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_team_ticket_repair_done
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_repair_done
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_done
|
|
msgid "Repair Done"
|
|
msgstr "ການສ້ອມແປງສຳເລັດແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_repairs
|
|
msgid "Repairs"
|
|
msgstr "ການສ້ອມແປງ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "Reported on"
|
|
msgstr "ແຈ້ງເມື່ອ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_main
|
|
msgid "Reporting"
|
|
msgstr "ການລາຍງານ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_user_id
|
|
msgid "Responsible User"
|
|
msgstr "ຜູ້ຮັບຜິດຊອບ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Restore"
|
|
msgstr "ຄືນຄ່າ"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_team_ticket_return_cancel
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_return_cancel
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_return_cancel
|
|
msgid "Return Canceled"
|
|
msgstr "ການສົ່ງຄືນຖືກຍົກເລີກ"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_team_ticket_return_done
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_return_done
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_return_done
|
|
msgid "Return Done"
|
|
msgstr "ການສົ່ງຄືນສຳເລັດແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Return faulty products"
|
|
msgstr "ສົ່ງຄືນສິນຄ້າທີ່ມີບັນຫາ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_returns
|
|
msgid "Returns"
|
|
msgstr "ການສົ່ງຄືນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
msgid "SLA"
|
|
msgstr "SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_deadline
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
msgid "SLA Deadline"
|
|
msgstr "ກຳນົດເວລາ SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__failed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "SLA Failed"
|
|
msgstr "SLA ບໍ່ສຳເລັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action_main
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_sla
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_sla
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__sla_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__sla_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_sla_menu_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "SLA Policies"
|
|
msgstr "ນະໂຍບາຍ SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_res_partner__sla_ids
|
|
#: model:ir.model.fields,help:helpdesk.field_res_users__sla_ids
|
|
msgid "SLA Policies that will automatically apply to the tickets submitted by this customer."
|
|
msgstr "ນະໂຍບາຍ SLA ທີ່ຈະຖືກນຳໃຊ້ກັບປີກເກັດທີ່ສົ່ງໂດຍລູກຄ້າຜູ້ນີ້ໂດຍອັດຕະໂນມັດ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "SLA Policy"
|
|
msgstr "ນະໂຍບາຍ SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__description
|
|
msgid "SLA Policy Description"
|
|
msgstr "ຄຳອະທິບາຍນະໂຍບາຍ SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_reached_datetime
|
|
msgid "SLA Reached Date"
|
|
msgstr "ວັນທີບັນລຸ SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_stage_id
|
|
msgid "SLA Stage"
|
|
msgstr "ຂັ້ນຕອນ SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_status_ids
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
msgid "SLA Status"
|
|
msgstr "ສະຖານະ SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_action
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_sla_report_analysis
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_sla_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_graph
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_pivot
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "SLA Status Analysis"
|
|
msgstr "ການວິເຄາະສະຖານະ SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_fail
|
|
msgid "SLA Status Failed"
|
|
msgstr "ສະຖານະ SLA ບໍ່ສຳເລັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__reached
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "SLA Success"
|
|
msgstr "SLA ສຳເລັດ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "SLA Success Rate"
|
|
msgstr "ອັດຕາຄວາມສຳເລັດ SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__ongoing
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "SLA in Progress"
|
|
msgstr "SLA ກຳລັງດຳເນີນການ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_ids
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
msgid "SLAs"
|
|
msgstr "SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_sms_error
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_sms_error
|
|
msgid "SMS Delivery error"
|
|
msgstr "ຂໍ້ຜິດພາດໃນການສົ່ງ SMS"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
|
msgid "Sad face"
|
|
msgstr "ໃບໜ້າເສົ້າ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Sample"
|
|
msgstr "ຕົວຢ່າງ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
|
msgid "Satisfied"
|
|
msgstr "ພໍໃຈ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Save this ticket and the modifications you've made to it."
|
|
msgstr "ບັນທຶກປີກເກັດນີ້ ແລະ ການແກ້ໄຂທີ່ທ່ານໄດ້ເຮັດ."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Schedule your <b>activity</b>."
|
|
msgstr "ກຳນົດເວລາ <b>ກິດຈະກຳ</b> ຂອງທ່ານ."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "Search <span class=\"nolabel\"> (in Content)</span>"
|
|
msgstr "ຄົ້ນຫາ <span class=\"nolabel\"> (ໃນເນື້ອຫາ)</span>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
msgid "Search SLA Policies"
|
|
msgstr "ຄົ້ນຫານະໂຍບາຍ SLA"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "Search in Assigned to"
|
|
msgstr "ຄົ້ນຫາໃນ ຜູ້ທີ່ໄດ້ຮັບມອບໝາຍ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "Search in Messages"
|
|
msgstr "ຄົ້ນຫາໃນ ຂໍ້ຄວາມ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "Search in Reference"
|
|
msgstr "ຄົ້ນຫາໃນ ເລກອ້າງອີງ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "Search in Stage"
|
|
msgstr "ຄົ້ນຫາໃນ ຂັ້ນຕອນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_token
|
|
msgid "Security Token"
|
|
msgstr "ໂທເຄັນຄວາມປອດໄພ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Select the <b>customer</b> of your ticket."
|
|
msgstr "ເລືອກ <b>ລູກຄ້າ</b> ຂອງປີກເກັດຂອງທ່ານ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Self-Service"
|
|
msgstr "ບໍລິການຕົນເອງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_ticket_mass_mail
|
|
msgid "Send Email"
|
|
msgstr "ສົ່ງອີເມວ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Send broken products for repair"
|
|
msgstr "ສົ່ງສິນຄ້າທີ່ເພ້ໄປສ້ອມແປງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__sequence
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sequence
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_type__sequence
|
|
msgid "Sequence"
|
|
msgstr "ລຳດັບ"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.tag,name:helpdesk.tag_service
|
|
msgid "Service"
|
|
msgstr "ການບໍລິການ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Set an Alias Domain"
|
|
msgstr "ຕັ້ງຄ່າໂດເມນຊື່ແຝງ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Set an Email Template on Stages"
|
|
msgstr "ຕັ້ງຄ່າແມ່ແບບອີເມວໃນແຕ່ລະຂັ້ນຕອນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,description:helpdesk.new_ticket_request_email_template
|
|
#: model:mail.template,description:helpdesk.solved_ticket_request_email_template
|
|
msgid "Set this template on a project's stage to automate email when tasks reach stages"
|
|
msgstr ""
|
|
"ຕັ້ງຄ່າແມ່ແບບນີ້ໃນຂັ້ນຕອນຂອງໂຄງການເພື່ອສົ່ງອີເມວອັດຕະໂນມັດເມື່ອວຽກມາຮອດຂັ້ນຕອນທີ່ກຳນົດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
msgid "Settings"
|
|
msgstr "ການຕັ້ງຄ່າ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.server,name:helpdesk.model_helpdesk_ticket_action_share
|
|
msgid "Share"
|
|
msgstr "ແບ່ງປັນ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Share presentations and videos, and organize them into courses"
|
|
msgstr "ແບ່ງປັນການນຳສະເໜີ ແລະ ວິດີໂອ, ແລະ ຈັດເປັນຫຼັກສູດການຮຽນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:res.groups,name:helpdesk.group_use_rating
|
|
msgid "Show Customer Ratings"
|
|
msgstr "ສະແດງການໃຫ້ຄະແນນລູກຄ້າ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__show_knowledge_base
|
|
msgid "Show Knowledge Base"
|
|
msgstr "ສະແດງຄັງຄວາມຮູ້"
|
|
|
|
#. module: helpdesk
|
|
#: model:res.groups,name:helpdesk.group_use_sla
|
|
msgid "Show SLA Policies"
|
|
msgstr "ສະແດງນະໂຍບາຍ SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Show all records which has next action date is before today"
|
|
msgstr "ສະແດງຂໍ້ມູນທັງໝົດທີ່ມີວັນທີດຳເນີນການຄັ້ງຕໍ່ໄປກ່ອນມື້ນີ້"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_id
|
|
msgid "Sla"
|
|
msgstr "SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.stage,name:helpdesk.stage_solved
|
|
msgid "Solved"
|
|
msgstr "ແກ້ໄຂແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__source_id
|
|
msgid "Source"
|
|
msgstr "ແຫຼ່ງທີ່ມາ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__stage_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "Stage"
|
|
msgstr "ຂັ້ນຕອນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_ticket_stage
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_stage
|
|
msgid "Stage Changed"
|
|
msgstr "ປ່ຽນຂັ້ນຕອນແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Stage Description and States Meaning"
|
|
msgstr "ຄຳອະທິບາຍຂັ້ນຕອນ ແລະ ຄວາມໝາຍຂອງສະຖານະ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Stage Search"
|
|
msgstr "ຄົ້ນຫາຂັ້ນຕອນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_action
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__stage_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_stage_menu
|
|
msgid "Stages"
|
|
msgstr "ຂັ້ນຕອນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stages_active
|
|
msgid "Stages Active"
|
|
msgstr "ຂັ້ນຕອນທີ່ໃຊ້ງານຢູ່"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stage_ids
|
|
msgid "Stages To Delete"
|
|
msgstr "ຂັ້ນຕອນທີ່ຈະລຶບ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__stage_ids
|
|
msgid "Stages the team will use. This team's tickets will only be able to be in these stages."
|
|
msgstr ""
|
|
"ຂັ້ນຕອນທີ່ທີມຈະໃຊ້. ປີກເກັດຂອງທີມນີ້ຈະສາມາດຢູ່ໃນຂັ້ນຕອນເຫຼົ່ານີ້ເທົ່ານັ້ນ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__status
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Status"
|
|
msgstr "ສະຖານະ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_state
|
|
msgid ""
|
|
"Status based on activities\n"
|
|
"Overdue: Due date is already passed\n"
|
|
"Today: Activity date is today\n"
|
|
"Planned: Future activities."
|
|
msgstr ""
|
|
"ສະຖານະອີງຕາມກິດຈະກຳ\n"
|
|
"ກາຍກຳນົດ: ວັນທີຄົບກຳນົດໄດ້ຜ່ານໄປແລ້ວ\n"
|
|
"ມື້ນີ້: ວັນທີກິດຈະກຳແມ່ນມື້ນີ້\n"
|
|
"ວາງແຜນແລ້ວ: ກິດຈະກຳໃນອະນາຄົດ."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__name
|
|
msgid "Subject"
|
|
msgstr "ຫົວຂໍ້"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__success_rate
|
|
msgid "Success Rate"
|
|
msgstr "ອັດຕາຄວາມສຳເລັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7dayssuccess
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_success
|
|
msgid "Success Rate Analysis"
|
|
msgstr "ການວິເຄາະອັດຕາຄວາມສຳເລັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_success
|
|
msgid "Success SLA Policy"
|
|
msgstr "ນະໂຍບາຍ SLA ທີ່ສຳເລັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_type_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_type_view_tree
|
|
msgid "Tag"
|
|
msgstr "ແທັກ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_tag_action
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__tag_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__tag_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_tag_menu
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_form
|
|
msgid "Tags"
|
|
msgstr "ແທັກ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
|
|
msgid "Tags are perfect for organizing your tickets."
|
|
msgstr "ແທັກແມ່ນສິ່ງທີ່ດີເລີດໃນການຈັດລະບຽບປີກເກັດຂອງທ່ານ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "Target"
|
|
msgstr "ເປົ້າໝາຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__helpdesk_target_rating
|
|
msgid "Target Customer Rating"
|
|
msgstr "ເປົ້າໝາຍການໃຫ້ຄະແນນລູກຄ້າ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__stage_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_stage_id
|
|
msgid "Target Stage"
|
|
msgstr "ຂັ້ນຕອນເປົ້າໝາຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__helpdesk_target_success
|
|
msgid "Target Success Rate"
|
|
msgstr "ເປົ້າໝາຍອັດຕາຄວາມສຳເລັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__helpdesk_target_closed
|
|
msgid "Target Tickets to Close"
|
|
msgstr "ເປົ້າໝາຍປີກເກັດທີ່ຈະປິດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Task in progress. Click to block or set as done."
|
|
msgstr "ວຽກກຳລັງດຳເນີນການ. ກົດເພື່ອບລັອກ ຫຼື ໝາຍວ່າສຳເລັດ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "Task is blocked. Click to unblock or set as done."
|
|
msgstr "ວຽກຖືກບລັອກ. ກົດເພື່ອເລີກບລັອກ ຫຼື ໝາຍວ່າສຳເລັດ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__team_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__team_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__team_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Team"
|
|
msgstr "ທີມງານ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__member_ids
|
|
msgid "Team Members"
|
|
msgstr "ສະມາຊິກໃນທີມ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
|
msgid "Team Search"
|
|
msgstr "ຄົ້ນຫາທີມງານ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_privacy_visibility
|
|
msgid "Team Visibility"
|
|
msgstr "ການເບິ່ງເຫັນຂອງທີມ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_action
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__team_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__team_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_menu
|
|
msgid "Teams"
|
|
msgstr "ທີມງານ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.email_template_action_helpdesk
|
|
msgid "Templates"
|
|
msgstr "ແມ່ແບບ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_model_id
|
|
msgid "The model (Odoo Document Kind) to which this alias corresponds. Any incoming email that does not reply to an existing record will cause the creation of a new record of this model (e.g. a Project Task)"
|
|
msgstr ""
|
|
"ໂມເດວ (ປະເພດເອກະສານ Odoo) ທີ່ນາມແຝງນີ້ກ່ຽວຂ້ອງນຳ. ອີເມວຂາເຂົ້າໃດໆ ທີ່ບໍ່ໄດ້ຕອບກັບຂໍ້ມູນທີ່ມີຢູ່ແລ້ວ ຈ"
|
|
"ະເຮັດໃຫ້ເກີດການສ້າງຂໍ້ມູນໃໝ່ໃນໂມເດວນີ້ (ຕົວຢ່າງ: ໜ້າວຽກຂອງໂຄງການ)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_name
|
|
msgid "The name of the email alias, e.g. 'jobs' if you want to catch emails for <[email protected]>"
|
|
msgstr ""
|
|
"ຊື່ຂອງຊື່ແຝງອີເມວ, ເຊັ່ນ 'jobs' ຖ້າທ່ານຕ້ອງການຮັບອີເມວສຳລັບ <[email protected]>"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_user_id
|
|
msgid "The owner of records created upon receiving emails on this alias. If this field is not set the system will attempt to find the right owner based on the sender (From) address, or will use the Administrator account if no system user is found for that address."
|
|
msgstr "ເຈົ້າຂອງຖານຂໍ້ມູນທີ່ຖືກສ້າງຂຶ້ນເມື່ອໄດ້ຮັບອີເມວໃນຊື່ແຝງນີ້..."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "The team does not allow ticket closing through portal"
|
|
msgstr "ທີມງານນີ້ບໍ່ອະນຸຍາດໃຫ້ປິດປີກເກັດຜ່ານພໍທັລ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__exclude_stage_ids
|
|
msgid "The time spent in these stages won't be taken into account in the calculation of the SLA."
|
|
msgstr "ເວລາທີ່ໃຊ້ໃນຂັ້ນຕອນເຫຼົ່ານີ້ຈະບໍ່ຖືກນຳມາຄິດໄລ່ໃນ SLA."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
msgid "The visibility of the team needs to be set as \"Invited portal users and all internal users\" in order to use the website form."
|
|
msgstr ""
|
|
"ການເບິ່ງເຫັນຂອງທີມຈະຕ້ອງຖືກຕັ້ງເປັນ \"ຜູ້ໃຊ້ພໍທັລທີ່ຖືກເຊີນ ແລະ ຜູ້ໃຊ້ພາຍໃນທັງໝົດ\" ເພື່ອໃຊ້ແບບຟອມໃນເວັບ"
|
|
"ໄຊ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "There are currently no Ticket for your account."
|
|
msgstr "ປັດຈຸບັນຍັງບໍ່ມີປີກເກັດສຳລັບບັນຊີຂອງທ່ານ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_page
|
|
msgid "There are no ratings yet."
|
|
msgstr "ຍັງບໍ່ມີການໃຫ້ຄະແນນ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
|
|
msgid "This"
|
|
msgstr "ນີ້"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "This SLA Policy will apply to tickets matching ALL of the following criteria:"
|
|
msgstr "ນະໂຍບາຍ SLA ນີ້ຈະຖືກນຳໃຊ້ກັບປີກເກັດທີ່ກົງກັບເກັນທັງໝົດດັ່ງຕໍ່ໄປນີ້:"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__campaign_id
|
|
msgid "This is a name that helps you keep track of your different campaign efforts, e.g. Fall_Drive, Christmas_Special"
|
|
msgstr ""
|
|
"ນີ້ແມ່ນຊື່ທີ່ຊ່ວຍໃຫ້ທ່ານຕິດຕາມກິດຈະກຳແຄມເປນຕ່າງໆຂອງທ່ານ, ຕົວຢ່າງ: Fall_Drive, "
|
|
"Christmas_Special"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__medium_id
|
|
msgid "This is the method of delivery, e.g. Postcard, Email, or Banner Ad"
|
|
msgstr "ນີ້ແມ່ນວິທີການສົ່ງ, ເຊັ່ນ ອີເມວ, ຫຼື ໂຄສະນາແບນເນີ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__source_id
|
|
msgid "This is the source of the link, e.g. Search Engine, another domain, or name of email list"
|
|
msgstr ""
|
|
"ນີ້ແມ່ນແຫຼ່ງທີ່ມາຂອງລິ້ງ, ເຊັ່ນ ເຊີດເອັນຈິນ, ໂດເມນອື່ນ, ຫຼື ຊື່ລາຍຊື່ອີເມວ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
msgid "This step is done. Click to block or set in progress."
|
|
msgstr "ຂັ້ນຕອນນີ້ສຳເລັດແລ້ວ. ກົດເພື່ອບລັອກ ຫຼື ຕັ້ງວ່າກຳລັງດຳເນີນການ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
|
msgid "This will archive the stages and all of the tickets they contain from the following teams:"
|
|
msgstr ""
|
|
"ສິ່ງນີ້ຈະເກັບຄັງຂັ້ນຕອນ ແລະ ປີກເກັດທັງໝົດທີ່ຢູ່ໃນນັ້ນ ຈາກທີມງານດັ່ງຕໍ່ໄປນີ້:"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
|
|
msgid "Those represent the different categories of things you have to do (e.g. \"Call\" or \"Send email\")."
|
|
msgstr ""
|
|
"ສິ່ງເຫຼົ່ານັ້ນສະແດງເຖິງປະເພດຕ່າງໆຂອງສິ່ງທີ່ທ່ານຕ້ອງເຮັດ (ເຊັ່ນ \"ໂທ\" ຫຼື \"ສົ່ງອີເມວ\")."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Three stars, maximum score"
|
|
msgstr "ສາມດາວ, ຄະແນນສູງສຸດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__ticket_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "Ticket"
|
|
msgstr "ປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_dashboard
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_action
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_ticket_report_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_analysis
|
|
msgid "Ticket Analysis"
|
|
msgstr "ການວິເຄາະປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_closed
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_closed
|
|
msgid "Ticket Closed"
|
|
msgstr "ປິດປີກເກັດແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_count
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__ticket_count
|
|
msgid "Ticket Count"
|
|
msgstr "ຈຳນວນປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__create_date
|
|
msgid "Ticket Create Date"
|
|
msgstr "ວັນທີສ້າງປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_new
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_new
|
|
msgid "Ticket Created"
|
|
msgstr "ສ້າງປີກເກັດແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_deadline
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline
|
|
msgid "Ticket Deadline"
|
|
msgstr "ກຳນົດເວລາປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_ref
|
|
msgid "Ticket IDs Sequence"
|
|
msgstr "ລຳດັບ ID ປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_properties
|
|
msgid "Ticket Properties"
|
|
msgstr "ຄຸນສົມບັດປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_rated
|
|
#: model:mail.message.subtype,name:helpdesk.mt_ticket_rated
|
|
msgid "Ticket Rated"
|
|
msgstr "ປີກເກັດໄດ້ຮັບການໃຫ້ຄະແນນແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_helpdesk_sla_status
|
|
msgid "Ticket SLA Status"
|
|
msgstr "ສະຖານະ SLA ຂອງປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_stage_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_stage_id
|
|
msgid "Ticket Stage"
|
|
msgstr "ຂັ້ນຕອນປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_stage
|
|
msgid "Ticket Stage Changed"
|
|
msgstr "ປ່ຽນຂັ້ນຕອນປີກເກັດແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
|
|
msgid "Ticket Title"
|
|
msgstr "ຫົວຂໍ້ປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_type_id
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_type_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
msgid "Ticket Type"
|
|
msgstr "ປະເພດປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
msgid "Ticket closed by the customer"
|
|
msgstr "ປີກເກັດຖືກປິດໂດຍລູກຄ້າ"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.message.subtype,description:helpdesk.mt_ticket_new
|
|
msgid "Ticket created"
|
|
msgstr "ສ້າງປີກເກັດແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_my_ticket_action_no_create
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_my
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_tree
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_sla
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_unassigned
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__ticket_count
|
|
#: model:ir.model.fields,field_description:helpdesk.field_res_users__ticket_count
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_main
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
|
|
msgid "Tickets"
|
|
msgstr "ປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_tree
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_view_cohort
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_analysis
|
|
msgid "Tickets Analysis"
|
|
msgstr "ການວິເຄາະປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed
|
|
msgid "Tickets Closed"
|
|
msgstr "ປີກເກັດທີ່ປິດແລ້ວ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Tickets Search"
|
|
msgstr "ຄົ້ນຫາປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__fold
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__fold
|
|
msgid "Tickets in a folded stage are considered as closed."
|
|
msgstr "ປີກເກັດທີ່ຢູ່ໃນຂັ້ນຕອນທີ່ພັບໄວ້ຈະຖືວ່າຖືກປິດແລ້ວ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_sale_timesheet
|
|
msgid "Time Billing"
|
|
msgstr "ການຄິດເງິນຕາມເວລາ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_hours
|
|
msgid "Time to close (hours)"
|
|
msgstr "ເວລາໃນການປິດ (ຊົ່ວໂມງ)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_hours
|
|
msgid "Time to first assignment (hours)"
|
|
msgstr "ເວລາໃນການມອບໝາຍຄັ້ງທຳອິດ (ຊົ່ວໂມງ)"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_timesheet
|
|
msgid "Timesheets"
|
|
msgstr "ໃບບັນທຶກເວລາ"
|
|
|
|
#. module: helpdesk
|
|
#: model:digest.tip,name:helpdesk.digest_tip_helpdesk_0
|
|
msgid "Tip: Create tickets from incoming emails"
|
|
msgstr "ເຄັດລັບ: ສ້າງປີກເກັດຈາກອີເມວຂາເຂົ້າ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
|
|
msgid ""
|
|
"To get things done, plan activities and use the ticket status.<br>\n"
|
|
" Collaborate efficiently by chatting in real-time or via email."
|
|
msgstr ""
|
|
"ເພື່ອໃຫ້ວຽກສຳເລັດ, ວາງແຜນກິດຈະກຳ ແລະ ໃຊ້ສະຖານະປີກເກັດ.<br>\n"
|
|
" ຮ່ວມມືກັນຢ່າງມີປະສິດທິພາບຜ່ານການແຊັດສົດ ຫຼື ອີເມວ."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Today"
|
|
msgstr "ມື້ນີ້"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Today Activities"
|
|
msgstr "ກິດຈະກຳມື້ນີ້"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Today Average Rating"
|
|
msgstr "ຄະແນນສະເລ່ຍມື້ນີ້"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__total_response_hours
|
|
msgid "Total Exchange Time in Hours"
|
|
msgstr "ເວລາໃນການໂຕ້ຕອບທັງໝົດເປັນຊົ່ວໂມງ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Track & Bill Time"
|
|
msgstr "ຕິດຕາມ ແລະ ຄິດເງິນຕາມເວລາ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Track customer satisfaction on tickets"
|
|
msgstr "ຕິດຕາມຄວາມພໍໃຈຂອງລູກຄ້າໃນປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
|
msgid "Track the performance of your teams, the success rate of your tickets, and how quickly you reach your service level agreements (SLAs)."
|
|
msgstr "ຕິດຕາມຜົນງານຂອງທີມ, ອັດຕາຄວາມສຳເລັດ ແລະ ຄວາມໄວໃນການບັນລຸຂໍ້ຕົກລົງ SLA."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Track the time spent on tickets"
|
|
msgstr "ຕິດຕາມເວລາທີ່ໃຊ້ໃນປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_twitter
|
|
msgid "Twitter"
|
|
msgstr "Twitter"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
msgid "Two stars, with a maximum of three"
|
|
msgstr "ສອງດາວ, ຈາກທັງໝົດສາມດາວ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_type_id
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Type"
|
|
msgstr "ປະເພດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_decoration
|
|
msgid "Type of the exception activity on record."
|
|
msgstr "ປະເພດຂອງກິດຈະກຳທີ່ຍົກເວັ້ນ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_type_action
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_type_ids
|
|
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_type_menu
|
|
msgid "Types"
|
|
msgstr "ປະເພດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_type_action
|
|
msgid "Types are perfect for categorizing your tickets."
|
|
msgstr "ປະເພດຕ່າງໆຊ່ວຍໃນການຈັດໝວດໝູ່ປີກເກັດຂອງທ່ານ."
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
|
msgid "Unarchive Tickets"
|
|
msgstr "ຍົກເລີກການເກັບຄັງປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/controllers/portal.py:0
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
|
msgid "Unassigned"
|
|
msgstr "ຍັງບໍ່ໄດ້ມອບໝາຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__unassigned_tickets
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
|
msgid "Unassigned Tickets"
|
|
msgstr "ປີກເກັດທີ່ຍັງບໍ່ໄດ້ມອບໝາຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Unread Messages"
|
|
msgstr "ຂໍ້ຄວາມທີ່ຍັງບໍ່ໄດ້ອ່ານ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__3
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__3
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__3
|
|
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__3
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_search
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
|
msgid "Urgent"
|
|
msgstr "ດ່ວນ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Use <b>activities</b> to organize your daily work."
|
|
msgstr "ໃຊ້ <b>ກິດຈະກຳ</b> ເພື່ອຈັດລະບຽບວຽກປະຈຳວັນຂອງທ່ານ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_coupons
|
|
msgid "Use Coupons"
|
|
msgstr "ໃຊ້ຄູປອງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_credit_notes
|
|
msgid "Use Credit Notes"
|
|
msgstr "ໃຊ້ໃບບິນຄືນເງິນ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_rating
|
|
msgid "Use Customer Ratings"
|
|
msgstr "ໃຊ້ການໃຫ້ຄະແນນລູກຄ້າ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_product_repairs
|
|
msgid "Use Repairs"
|
|
msgstr "ໃຊ້ການສ້ອມແປງ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_product_returns
|
|
msgid "Use Returns"
|
|
msgstr "ໃຊ້ການສົ່ງຄືນ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid ""
|
|
"Use the chatter to <b>send emails</b> and communicate efficiently with your customers. \n"
|
|
" Add new people to the followers' list to make them aware of the progress of this ticket."
|
|
msgstr ""
|
|
"ໃຊ້ລະບົບສົນທະນາເພື່ອ <b>ສົ່ງອີເມວ</b> ແລະ ສື່ສານກັບລູກຄ້າ.\n"
|
|
" ເພີ່ມຜູ້ຕິດຕາມໃໝ່ເພື່ອໃຫ້ພວກເຂົາຮັບຊາບຄວາມຄືບໜ້າຂອງປີກເກັດ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model,name:helpdesk.model_res_users
|
|
#: model:res.groups,name:helpdesk.group_helpdesk_user
|
|
msgid "User"
|
|
msgstr "ຜູ້ໃຊ້"
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.team,name:helpdesk.helpdesk_team3
|
|
msgid "VIP Support"
|
|
msgstr "VIP Support"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility
|
|
msgid "Visibility"
|
|
msgstr "ການເບິ່ງເຫັນ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "Visibility & Assignment"
|
|
msgstr "ການເບິ່ງເຫັນ ແລະ ການມອບໝາຍ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-javascript
|
|
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
|
msgid "Want to <b>boost your customer satisfaction</b>?<br/><i>Click Helpdesk to start.</i>"
|
|
msgstr ""
|
|
"ຕ້ອງການ <b>ເພີ່ມຄວາມພໍໃຈຂອງລູກຄ້າ</b> ບໍ່?<br/><i>ກົດທີ່ Helpdesk ເພື່ອເລີ່ມຕົ້ນ.</i>"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
|
msgid "We hope to have addressed your request satisfactorily. If you no longer need our assistance, please close this ticket. Thank you for your collaboration."
|
|
msgstr ""
|
|
"ພວກເຮົາຫວັງວ່າໄດ້ແກ້ໄຂຄຳຮ້ອງຂໍຂອງທ່ານເປັນທີ່ພໍໃຈແລ້ວ. ຫາກທ່ານບໍ່ຕ້ອງການຄວາມຊ່ວຍເຫຼືອເພີ່ມເຕີມ, ກະລຸນາ"
|
|
"ປິດປີກເກັດນີ້. ຂອບໃຈສຳລັບຄວາມຮ່ວມມື."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team1
|
|
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team3
|
|
msgid ""
|
|
"We provide 24/7 support, Monday through Friday. Ticket responses are usually provided within 2 working days.<br>\n"
|
|
" Support is mainly provided in English. We can also assist in Spanish, French, and Dutch."
|
|
msgstr ""
|
|
"ພວກເຮົາໃຫ້ບໍລິການຊ່ວຍເຫຼືອ 24/7, ວັນຈັນ ຫາ ວັນສຸກ. ໂດຍປົກກະຕິຈະຕອບກັບພາຍໃນ 2 ມື້ເຮັດວຽກ.<br>\n"
|
|
" ການຊ່ວຍເຫຼືອຫຼັກແມ່ນພາສາອັງກິດ."
|
|
|
|
#. module: helpdesk
|
|
#: model:helpdesk.tag,name:helpdesk.tag_website
|
|
msgid "Website"
|
|
msgstr "ເວັບໄຊ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_form
|
|
msgid "Website Form"
|
|
msgstr "ແບບຟອມເວັບໄຊ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__website_message_ids
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__website_message_ids
|
|
msgid "Website Messages"
|
|
msgstr "ຂໍ້ຄວາມຈາກເວັບໄຊ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__website_message_ids
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__website_message_ids
|
|
msgid "Website communication history"
|
|
msgstr "ປະຫວັດການສື່ສານຜ່ານເວັບໄຊ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__resource_calendar_id
|
|
msgid "Working Hours"
|
|
msgstr "ຊົ່ວໂມງເຮັດວຽກ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_assignation_hours
|
|
msgid "Working Hours to Assign"
|
|
msgstr "ຊົ່ວໂມງເຮັດວຽກໃນການມອບໝາຍ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_close_hours
|
|
msgid "Working Hours to Close"
|
|
msgstr "ຊົ່ວໂມງເຮັດວຽກໃນການປິດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
|
|
msgid "Working Hours to Reach SLA"
|
|
msgstr "ຊົ່ວໂມງເຮັດວຽກເພື່ອບັນລຸ SLA"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__exceeded_hours
|
|
msgid "Working hours exceeded for reached SLAs compared with deadline. Positive number means the SLA was reached after the deadline."
|
|
msgstr ""
|
|
"ຊົ່ວໂມງເຮັດວຽກທີ່ເກີນກຳນົດ SLA. ຄ່າເປັນບວກໝາຍເຖິງບັນລຸ SLA ຫຼັງກຳນົດເວລາ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__resource_calendar_id
|
|
msgid "Working hours used to determine the deadline of SLA Policies."
|
|
msgstr "ຊົ່ວໂມງເຮັດວຽກທີ່ໃຊ້ເພື່ອຄຳນວນກຳນົດເວລາຂອງນະໂຍບາຍ SLA."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
|
msgid "Would you like to unarchive all of the tickets contained in these stages as well?"
|
|
msgstr ""
|
|
"ທ່ານຕ້ອງການຍົກເລີກການເກັບຄັງປີກເກັດທັງໝົດທີ່ຢູ່ໃນຂັ້ນຕອນເຫຼົ່ານີ້ດ້ວຍບໍ່?"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid "You cannot delete stages containing tickets. You can either archive them or first delete all of their tickets."
|
|
msgstr ""
|
|
"ທ່ານບໍ່ສາມາດລຶບຂັ້ນຕອນທີ່ມີປີກເກັດຢູ່ໄດ້. ທ່ານສາມາດເກັບຄັງພວກມັນໄວ້ ຫຼື ລຶບປີກເກັດທັງໝົດອອກກ່ອນ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
|
msgid "You cannot delete stages containing tickets. You should first delete all of their tickets."
|
|
msgstr ""
|
|
"ທ່ານບໍ່ສາມາດລຶບຂັ້ນຕອນທີ່ມີປີກເກັດຢູ່ໄດ້. ທ່ານຄວນລຶບປີກເກັດທັງໝົດອອກກ່ອນ."
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_closed_not_zero
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_rating_not_zero
|
|
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_success_not_zero
|
|
msgid "You cannot have negative targets"
|
|
msgstr "ທ່ານບໍ່ສາມາດມີເປົ້າໝາຍເປັນຄ່າລົບໄດ້"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
|
|
msgid "You completed all your tickets on time."
|
|
msgstr "ທ່ານໄດ້ເຮັດທຸກປີກເກັດສຳເລັດຕາມເວລາ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
|
msgid "e.g. Close urgent tickets within 36 hours"
|
|
msgstr "ເຊັ່ນ: ປິດປີກເກັດດ່ວນພາຍໃນ 36 ຊົ່ວໂມງ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "e.g. Customer Care"
|
|
msgstr "ເຊັ່ນ: ຝ່າຍບໍລິການລູກຄ້າ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
|
|
msgid "e.g. Product arrived damaged"
|
|
msgstr "ເຊັ່ນ: ສິນຄ້າເສຍຫາຍເມື່ອມາຮອດ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_type_view_tree
|
|
msgid "e.g. Question"
|
|
msgstr "ເຊັ່ນ: ຄຳຖາມ"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
|
msgid "generate tickets in your pipeline."
|
|
msgstr "ສ້າງປີກເກັດໃນຂັ້ນຕອນວຽກຂອງທ່ານ."
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
|
|
msgid "has been created from ticket:"
|
|
msgstr "ຖືກສ້າງຂຶ້ນຈາກປີກເກັດ:"
|
|
|
|
#. module: helpdesk
|
|
#: model:ir.actions.server,name:helpdesk.helpdesk_ratings_server_action
|
|
msgid "helpdesk view rating"
|
|
msgstr "ມຸມມອງການໃຫ້ຄະແນນ helpdesk"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
|
msgid "team search"
|
|
msgstr "ຄົ້ນຫາທີມງານ"
|
|
|
|
#. module: helpdesk
|
|
#. odoo-python
|
|
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
|
msgid "tickets"
|
|
msgstr "ປີກເກັດ"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,subject:helpdesk.rating_ticket_request_email_template
|
|
msgid "{{ object.company_id.name or object.user_id.company_id.name or 'Helpdesk' }}: Service Rating Request"
|
|
msgstr ""
|
|
"{{ object.company_id.name or object.user_id.company_id.name or 'Helpdesk' }}"
|
|
": ຄຳຮ້ອງຂໍໃຫ້ຄະແນນການບໍລິການ"
|
|
|
|
#. module: helpdesk
|
|
#: model:mail.template,subject:helpdesk.new_ticket_request_email_template
|
|
#: model:mail.template,subject:helpdesk.solved_ticket_request_email_template
|
|
msgid "{{ object.display_name }}"
|
|
msgstr "{{ object.display_name }}"
|
|
|
|
#. module: helpdesk
|
|
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
|
msgid "{{rating.res_name if t['is_helpdesk_user'] else ''}}"
|
|
msgstr "{{rating.res_name if t['is_helpdesk_user'] else ''}}"
|