4577 lines
177 KiB
Gettext
4577 lines
177 KiB
Gettext
# Translation of Odoo Server.
|
||
# This file contains the translation of the following modules:
|
||
# * helpdesk
|
||
#
|
||
# Translators:
|
||
# Joao Felix <[email protected]>, 2022
|
||
# c48d9e6f0d53f7afa4484fd46f953e4a_b05c777 <b89b26df936935dfaaba9a285ffbf73d_440731>, 2022
|
||
# Pedro Castro Silva <[email protected]>, 2022
|
||
# Luiz Fernando <[email protected]>, 2022
|
||
# Ricardo Martins <[email protected]>, 2022
|
||
# José Gomes <[email protected]>, 2022
|
||
# Pedro Filipe <[email protected]>, 2022
|
||
# Reinaldo Ramos <[email protected]>, 2022
|
||
# Martin Trigaux, 2022
|
||
# Manuela Silva <[email protected]>, 2022
|
||
# Diogo Fonseca <[email protected]>, 2022
|
||
# Nuno Silva <[email protected]>, 2022
|
||
# Marcelo Pereira <[email protected]>, 2022
|
||
# Mónica Pinheiro, 2023
|
||
# "Tiffany Chang (tic)" <[email protected]>, 2025.
|
||
# Weblate <[email protected]>, 2025.
|
||
msgid ""
|
||
msgstr ""
|
||
"Project-Id-Version: Odoo Server 16.0+e\n"
|
||
"Report-Msgid-Bugs-To: \n"
|
||
"POT-Creation-Date: 2026-05-08 17:41+0000\n"
|
||
"PO-Revision-Date: 2025-11-08 19:43+0000\n"
|
||
"Last-Translator: Weblate <[email protected]>\n"
|
||
"Language-Team: Portuguese <https://translate.odoo.com/projects/odoo-19/"
|
||
"helpdesk/pt/>\n"
|
||
"Language: pt\n"
|
||
"MIME-Version: 1.0\n"
|
||
"Content-Type: text/plain; charset=UTF-8\n"
|
||
"Content-Transfer-Encoding: \n"
|
||
"Plural-Forms: nplurals=3; plural=(n == 0 || n == 1) ? 0 : ((n != 0 && n % "
|
||
"1000000 == 0) ? 1 : 2);\n"
|
||
"X-Generator: Weblate 5.12.2\n"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__answered_customer_message_count
|
||
msgid "# Exchanges"
|
||
msgstr "Nº de trocas"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__open_ticket_count
|
||
msgid "# Open Tickets"
|
||
msgstr "Nº de chamados abertos"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_count
|
||
msgid "# Ratings"
|
||
msgstr "# Avaliações"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_policy_count
|
||
msgid "# SLA Policy"
|
||
msgstr "Nº de políticas de SLA"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__urgent_ticket
|
||
msgid "# Urgent Ticket"
|
||
msgstr "Nº de chamados urgentes"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/res_partner.py:0
|
||
msgid "%(partner_name)s's Tickets"
|
||
msgstr "Chamados de %(partner_name)s"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_sla.py:0
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "%s (copy)"
|
||
msgstr "%s (cópia)"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "(any of these tags)"
|
||
msgstr "(qualquer um desses marcadores)"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
|
||
msgid ""
|
||
",\n"
|
||
" <br/><br/>"
|
||
msgstr ""
|
||
",\n"
|
||
" <br/><br/>"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_1
|
||
msgid "2 days to start"
|
||
msgstr "2 dias para iniciar"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_2
|
||
msgid "7 days to finish"
|
||
msgstr "7 dias para terminar"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_3
|
||
msgid "8 hours to finish"
|
||
msgstr "8 horas para terminar"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
||
msgid "<b class=\"tip_title\">Tip: Create tickets from incoming emails</b>"
|
||
msgstr ""
|
||
"<b class=\"tip_title\">Dica: Criar tickets a partir de emails recebidos</b>"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "<b>Drag & drop</b> the card to change the stage of your ticket."
|
||
msgstr "<b>Arraste e solte</b> o cartão para mudar o estágio do seu chamado."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"<b>Log internal notes</b> and use @<b>mentions</b> to notify your colleagues."
|
||
msgstr ""
|
||
"<b>Grave notas insternas</b> e use @<b>menções</b> para notificar seus "
|
||
"colegas."
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,body_html:helpdesk.solved_ticket_request_email_template
|
||
msgid ""
|
||
"<div>\n"
|
||
" Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">Madam/"
|
||
"Sir</t>,<br/><br/>\n"
|
||
" We would like to inform you that we have closed your ticket "
|
||
"(reference <t t-out=\"object.ticket_ref or ''\">15</t>).\n"
|
||
" We trust that the services provided have met your expectations and "
|
||
"that you have found a satisfactory resolution to your issue.<br/><br/>\n"
|
||
" However, if you have any further questions or comments, please do "
|
||
"not hesitate to reply to this email to re-open your ticket. \n"
|
||
" Our team is always here to help you and we will be happy to assist "
|
||
"you with any further concerns you may have.<br/><br/>\n"
|
||
" Thank you for choosing our services and for your cooperation "
|
||
"throughout this process. We truly value your business and appreciate the "
|
||
"opportunity to serve you.<br/><br/>\n"
|
||
" Kind regards,<br/><br/>\n"
|
||
" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team.\n"
|
||
" </div>\n"
|
||
" "
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,body_html:helpdesk.rating_ticket_request_email_template
|
||
msgid ""
|
||
"<div>\n"
|
||
" <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"/"
|
||
">\n"
|
||
" <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"/>\n"
|
||
" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
|
||
"style=\"width:100%; margin:0;\">\n"
|
||
" <tbody>\n"
|
||
" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
|
||
" <t t-if=\"partner.name\">\n"
|
||
" Hello <t t-out=\"partner.name or ''\">Brandon Freeman</t>,"
|
||
"<br/><br/>\n"
|
||
" </t>\n"
|
||
" <t t-else=\"\">\n"
|
||
" Hello,<br/>\n"
|
||
" </t>\n"
|
||
" Please take a moment to rate our services related to the ticket "
|
||
"\"<strong t-out=\"object.name or ''\">Table legs are unbalanced</strong>\"\n"
|
||
" <t t-if=\"object._rating_get_operator().name\">\n"
|
||
" assigned to <strong t-"
|
||
"out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>.<br/"
|
||
">\n"
|
||
" </t>\n"
|
||
" <t t-else=\"\">\n"
|
||
" .<br/><br/>\n"
|
||
" </t>\n"
|
||
" </td></tr>\n"
|
||
" <tr><td style=\"text-align: center;\">\n"
|
||
" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
|
||
"style=\"width:100%; margin: 32px 0px 32px 0px; display: inline-table;\">\n"
|
||
" <tr><td style=\"font-size: 14px; text-align:center;\">\n"
|
||
" <strong>Tell us how you feel about our services</"
|
||
"strong><br/>\n"
|
||
" <span style=\"text-color: #888888\">(click on one of "
|
||
"these smileys)</span>\n"
|
||
" </td></tr>\n"
|
||
" <tr><td style=\"font-size: 14px;\">\n"
|
||
" <table style=\"width:100%;text-align:center;margin-"
|
||
"top:2rem;\">\n"
|
||
" <tr>\n"
|
||
" <td>\n"
|
||
" <a t-attf-href=\"/rate/{{ access_token }}/"
|
||
"5\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
|
||
" <img alt=\"Happy\" src=\"/rating/static/"
|
||
"src/img/rating_5.png\" title=\"Happy\"/>\n"
|
||
" </a>\n"
|
||
" </td>\n"
|
||
" <td>\n"
|
||
" <a t-attf-href=\"/rate/{{ access_token }}/"
|
||
"3\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
|
||
" <img alt=\"Neutral\" src=\"/rating/"
|
||
"static/src/img/rating_3.png\" title=\"Neutral\"/>\n"
|
||
" </a>\n"
|
||
" </td>\n"
|
||
" <td>\n"
|
||
" <a t-attf-href=\"/rate/{{ access_token }}/"
|
||
"1\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
|
||
" <img alt=\"Unhappy\" src=\"/rating/"
|
||
"static/src/img/rating_1.png\" title=\"Unhappy\"/>\n"
|
||
" </a>\n"
|
||
" </td>\n"
|
||
" </tr>\n"
|
||
" </table>\n"
|
||
" </td></tr>\n"
|
||
" </table>\n"
|
||
" </td></tr>\n"
|
||
" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
|
||
" We appreciate your feedback. It helps us improve continuously.\n"
|
||
" <br/><br/><span style=\"margin: 0px 0px 0px 0px; font-size: "
|
||
"12px; opacity: 0.5; color: #454748;\">This customer survey has been sent "
|
||
"because your ticket has been moved to the stage <b t-"
|
||
"out=\"object.stage_id.name or ''\">In Progress</b>.</span>\n"
|
||
" </td></tr>\n"
|
||
" </tbody>\n"
|
||
" </table>\n"
|
||
"</div>\n"
|
||
" "
|
||
msgstr ""
|
||
"<div>\n"
|
||
" <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"/"
|
||
">\n"
|
||
" <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"/>\n"
|
||
" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
|
||
"style=\"width:100%; margin:0;\">\n"
|
||
" <tbody>\n"
|
||
" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
|
||
" <t t-if=\"partner.name\">\n"
|
||
" Olá <t t-out=\"partner.name or ''\">Brandon Freeman</t>,<br/"
|
||
"><br/>\n"
|
||
" </t>\n"
|
||
" <t t-else=\"\">\n"
|
||
" Olá,<br/>\n"
|
||
" </t>\n"
|
||
" Reserve um momento para avaliar nossos serviços relacionados ao "
|
||
"chamado \"<strong t-out=\"object.name or ''\">As pernas da mesa estão "
|
||
"desparelhas</strong>\"\n"
|
||
" <t t-if=\"object._rating_get_operator().name\">\n"
|
||
" atribuído a <strong t-"
|
||
"out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>.<br/"
|
||
">\n"
|
||
" </t>\n"
|
||
" <t t-else=\"\">\n"
|
||
" .<br/><br/>\n"
|
||
" </t>\n"
|
||
" </td></tr>\n"
|
||
" <tr><td style=\"text-align: center;\">\n"
|
||
" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
|
||
"style=\"width:100%; margin: 32px 0px 32px 0px; display: inline-table;\">\n"
|
||
" <tr><td style=\"font-size: 14px; text-align:center;\">\n"
|
||
" <strong>Conte-nos o que você achou dos nossos serviços</"
|
||
"strong><br/>\n"
|
||
" <span style=\"text-color: #888888\">(clique em um dos "
|
||
"ícones)</span>\n"
|
||
" </td></tr>\n"
|
||
" <tr><td style=\"font-size: 14px;\">\n"
|
||
" <table style=\"width:100%;text-align:center;margin-"
|
||
"top:2rem;\">\n"
|
||
" <tr>\n"
|
||
" <td>\n"
|
||
" <a t-attf-href=\"/rate/{{ access_token }}/"
|
||
"5\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
|
||
" <img alt=\"Happy\" src=\"/rating/static/"
|
||
"src/img/rating_5.png\" title=\"Happy\"/>\n"
|
||
" </a>\n"
|
||
" </td>\n"
|
||
" <td>\n"
|
||
" <a t-attf-href=\"/rate/{{ access_token }}/"
|
||
"3\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
|
||
" <img alt=\"Neutral\" src=\"/rating/"
|
||
"static/src/img/rating_3.png\" title=\"Neutral\"/>\n"
|
||
" </a>\n"
|
||
" </td>\n"
|
||
" <td>\n"
|
||
" <a t-attf-href=\"/rate/{{ access_token }}/"
|
||
"1\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
|
||
" <img alt=\"Unhappy\" src=\"/rating/"
|
||
"static/src/img/rating_1.png\" title=\"Unhappy\"/>\n"
|
||
" </a>\n"
|
||
" </td>\n"
|
||
" </tr>\n"
|
||
" </table>\n"
|
||
" </td></tr>\n"
|
||
" </table>\n"
|
||
" </td></tr>\n"
|
||
" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
|
||
" Agradecemos por seus comentários. Isso nos ajuda a melhorar "
|
||
"continuamente.\n"
|
||
" <br/><br/><span style=\"margin: 0px 0px 0px 0px; font-size: "
|
||
"12px; opacity: 0.5; color: #454748;\">Esta pesquisa de clientes foi enviada "
|
||
"porque seu chamado foi transferido para o estágio <b t-"
|
||
"out=\"object.stage_id.name or ''\">Em andamento</b>.</span>\n"
|
||
" </td></tr>\n"
|
||
" </tbody>\n"
|
||
" </table>\n"
|
||
"</div>\n"
|
||
" "
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,body_html:helpdesk.new_ticket_request_email_template
|
||
msgid ""
|
||
"<div>\n"
|
||
" Dear <t t-out=\"object.sudo().partner_id.name or "
|
||
"object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br/><br/>\n"
|
||
" Your request\n"
|
||
" <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
||
"object.get_portal_url()\">\n"
|
||
" <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
|
||
"{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
|
||
"''\">Table legs are unbalanced</a>\n"
|
||
" </t>\n"
|
||
" has been received and is being reviewed by our <t t-"
|
||
"out=\"object.team_id.name or ''\">VIP Support</t> team.<br/><br/>\n"
|
||
" The reference for your ticket is <strong><t t-out=\"object.ticket_ref or "
|
||
"''\">15</t></strong>.<br/><br/>\n"
|
||
"\n"
|
||
" To provide any additional information, simply reply to this email.<br/"
|
||
"><br/>\n"
|
||
" <t t-if=\"object.team_id.show_knowledge_base\">\n"
|
||
" Don't hesitate to visit our <a t-attf-"
|
||
"href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. You "
|
||
"might find the answer to your question.\n"
|
||
" <br/><br/>\n"
|
||
" </t>\n"
|
||
" <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
||
" Feel free to close your ticket if our help is no longer needed. "
|
||
"Thank you for your collaboration.<br/><br/>\n"
|
||
" </t>\n"
|
||
"\n"
|
||
" <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
|
||
" <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
||
"object.team_id.use_website_helpdesk_form\">\n"
|
||
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
||
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
||
"padding: 5px 10px; text-decoration: none; color: "
|
||
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
||
"font-size: 14px;\" t-att-href=\"'%s%s' % (object.team_id.website_id.domain "
|
||
"or '', object.get_portal_url())\" target=\"_blank\">View Ticket</a>\n"
|
||
" </t>\n"
|
||
" <t t-else=\"\">\n"
|
||
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
||
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
||
"padding: 5px 10px; text-decoration: none; color: "
|
||
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
||
"font-size: 14px;\" t-att-href=\"object.get_portal_url()\" "
|
||
"target=\"_blank\">View Ticket</a>\n"
|
||
" </t>\n"
|
||
" <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
||
"object.team_id.allow_portal_ticket_closing\">\n"
|
||
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
||
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
||
"padding: 5px 10px; text-decoration: none; color: "
|
||
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
||
"font-size: 14px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
|
||
"(object.team_id.website_id.domain or '', object.id, object.access_token)\" "
|
||
"target=\"_blank\">Close Ticket</a>\n"
|
||
" </t>\n"
|
||
" <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
|
||
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
||
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
||
"padding: 5px 10px; text-decoration: none; color: "
|
||
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
||
"font-size: 14px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, "
|
||
"object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
|
||
" </t>\n"
|
||
" <t t-if=\"object.team_id.use_website_helpdesk_forum or "
|
||
"object.team_id.use_website_helpdesk_knowledge or "
|
||
"object.team_id.use_website_helpdesk_slides\">\n"
|
||
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
||
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
||
"padding: 5px 10px; text-decoration: none; color: "
|
||
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
||
"font-size: 14px;\" t-att-href=\"object.team_id.feature_form_url\" "
|
||
"target=\"_blank\">Visit Help Center</a>\n"
|
||
" </t><br/><br/>\n"
|
||
" </div>\n"
|
||
"\n"
|
||
" Best regards,<br/><br/>\n"
|
||
" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
|
||
"</div>\n"
|
||
" "
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid ""
|
||
"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
|
||
"label=\"Domain alias\"/>&nbsp;"
|
||
msgstr ""
|
||
"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
|
||
"label=\"Domain alias\"/>&nbsp;"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid ""
|
||
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" "
|
||
"invisible=\"rating_avg < 3.66\" title=\"Happy\"/>\n"
|
||
" <i class=\"fa fa-fw o_button_icon fa-meh-o text-"
|
||
"warning\" invisible=\"rating_avg < 2.33 or rating_avg >= 3.66\" "
|
||
"title=\"Neutral\"/>\n"
|
||
" <i class=\"fa fa-fw o_button_icon fa-frown-o "
|
||
"text-danger\" invisible=\"rating_avg >= 2.33\" title=\"Unhappy\"/>"
|
||
msgstr ""
|
||
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" "
|
||
"invisible=\"rating_avg < 3.66\" title=\"Happy\"/>\n"
|
||
" <i class=\"fa fa-fw o_button_icon fa-meh-o text-"
|
||
"warning\" invisible=\"rating_avg < 2.33 or rating_avg >= 3.66\" "
|
||
"title=\"Neutral\"/>\n"
|
||
" <i class=\"fa fa-fw o_button_icon fa-frown-o "
|
||
"text-danger\" invisible=\"rating_avg >= 2.33\" title=\"Unhappy\"/>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid ""
|
||
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
|
||
"title=\"Sla Deadline\"/>"
|
||
msgstr ""
|
||
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
|
||
"title=\"Sla Deadline\"/>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">To use an "
|
||
"email alias, the first step is to configure an Alias Domain. You can achieve "
|
||
"this by navigating to the General Settings and configuring the corresponding "
|
||
"field.</span>"
|
||
msgstr ""
|
||
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">Para "
|
||
"utilizar um alias de email, o primeiro passo é configurar o Domínio de "
|
||
"Alias. Isto é possível navegando até às Definições Gerais e configurando o "
|
||
"campo correspondente.</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
||
" <span class=\"ms-2\">A rating request "
|
||
"will automatically be sent by email to the customer when their ticket "
|
||
"reaches the corresponding stage with the email template set.</span>"
|
||
msgstr ""
|
||
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
||
" <span class=\"ms-2\">Uma solicitação de "
|
||
"avaliação será enviada automaticamente por e-mail para o cliente quando o "
|
||
"chamado atingir o estágio correspondente com o modelo de e-mail.</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
||
" <span class=\"ms-2\">\n"
|
||
" Type <b>/ticket</b> to create tickets<br/"
|
||
">\n"
|
||
" Type <b>/search_tickets</b> to find "
|
||
"tickets<br/>\n"
|
||
" </span>"
|
||
msgstr ""
|
||
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
||
" <span class=\"ms-2\">\n"
|
||
" Digite <b>/ticket</b> para criar um "
|
||
"chamados<br/>\n"
|
||
" Digite <b>/search_tickets</b> para "
|
||
"encontrar chamados<br/>\n"
|
||
" </span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<i class=\"fa fa-lightbulb-o\"/>&nbsp;"
|
||
msgstr "<i class=\"fa fa-lightbulb-o\"/>&nbsp;"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<i class=\"fa fa-warning\"/>&nbsp;"
|
||
msgstr "<i class=\"fa fa-warning\"/>&nbsp;"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<i class=\"oi oi-arrow-right\"/> Set an Alias Domain"
|
||
msgstr "<i class=\"oi oi-arrow-right\"/> Definir um domínio de alias"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "<small class=\"text-muted\">Assigned to</small>"
|
||
msgstr "<small class=\"text-muted\">Atribuído a</small>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "<small class=\"text-muted\">Customer</small>"
|
||
msgstr "<small class=\"text-muted\">Cliente</small>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "<small>#</small>"
|
||
msgstr "<small>Nº</small>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "<small>Stage:</small>"
|
||
msgstr "<small>Estágio:</small>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid ""
|
||
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
|
||
"title=\"By saving this change, the customer phone number will also be "
|
||
"updated.\" invisible=\"not is_partner_phone_update\"/>"
|
||
msgstr ""
|
||
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
|
||
"title=\"By saving this change, the customer phone number will also be "
|
||
"updated.\" invisible=\"not is_partner_phone_update\"/>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
|
||
msgid "<span class=\"m-1\"/>#"
|
||
msgstr "<span class=\"m-1\"/>#"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "<span class=\"o_field_widget o_readonly_modifier\">Working Hours</span>"
|
||
msgstr ""
|
||
"<span class=\"o_field_widget o_readonly_modifier\">Horas de trabalho</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "<span class=\"o_stat_text order-2\">Open</span>"
|
||
msgstr "<span class=\"o_stat_text order-2\">Aberto</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "<span class=\"o_stat_text order-2\">Tickets</span>"
|
||
msgstr "<span class=\"o_stat_text order-2\">Chamados</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"<span class=\"o_stat_text\">\n"
|
||
" Avg. Rating\n"
|
||
" </span>"
|
||
msgstr ""
|
||
"<span class=\"o_stat_text\">\n"
|
||
" Avaliação média\n"
|
||
" </span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_partner_form_inherit_helpdesk
|
||
msgid "<span class=\"o_stat_text\"> Tickets</span>"
|
||
msgstr "<span class=\"o_stat_text\"> Tickets</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "<span class=\"o_stat_text\">Rating</span>"
|
||
msgstr "<span class=\"o_stat_text\">Avaliação</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span class=\"text-muted text-nowrap\">Failed</span>"
|
||
msgstr "<span class=\"text-muted text-nowrap\">Falha</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span class=\"text-muted text-nowrap\">Open</span>"
|
||
msgstr "<span class=\"text-muted text-nowrap\">Aberto</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span class=\"text-muted text-nowrap\">Unassigned</span>"
|
||
msgstr "<span class=\"text-muted text-nowrap\">Não atribuído</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span class=\"text-muted text-nowrap\">Urgent</span>"
|
||
msgstr "<span class=\"text-muted text-nowrap\">Urgente</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<span><b>Followers </b></span>"
|
||
msgstr "<span><b>Seguidores</b></span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span>Average Rating</span>"
|
||
msgstr "<span>Avaliação média</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span>Reporting</span>"
|
||
msgstr "<span>Relatórios</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span>SLA Success Rate</span>"
|
||
msgstr "<span>Taxa de sucesso do SLA</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span>Tickets Closed</span>"
|
||
msgstr "<span>Tickets Fechados</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span>View</span>"
|
||
msgstr "<span>Ver</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid ""
|
||
"<span>Your ticket has successfully been closed. Thank you for your "
|
||
"collaboration.</span>"
|
||
msgstr ""
|
||
"<span>Seu chamado foi encerrado com sucesso. Obrigado por sua colaboração.</"
|
||
"span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<span>days of inactivity</span>"
|
||
msgstr "<span>dias de inatividade</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "<strong class=\"col-lg-3\">Reported on</strong>"
|
||
msgstr "<strong class=\"col-lg-3\">Reportado em</strong>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:web_tour.tour,rainbow_man_message:helpdesk.helpdesk_tour
|
||
msgid ""
|
||
"<strong><b>Good job!</b> You walked through all steps of this tour.</strong>"
|
||
msgstr ""
|
||
"<strong><b>Muito bem!</b> Você passou por todas as etapas deste tour.</"
|
||
"strong>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<strong>After</strong>"
|
||
msgstr "<strong>Após</strong>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<strong>Alias </strong>"
|
||
msgstr "<strong>Alias </strong>"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_defaults
|
||
msgid ""
|
||
"A Python dictionary that will be evaluated to provide default values when "
|
||
"creating new records for this alias."
|
||
msgstr ""
|
||
"Um dicionário de Python que será avaliado para fornecer valores predefinidos "
|
||
"quando criar novos registos para este alias."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_assignment_tag_team_unique
|
||
msgid "A tag can only be used once per team."
|
||
msgstr "Um marcador só pode ser usado uma vez por equipe."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_name_uniq
|
||
msgid "A tag with the same name already exists."
|
||
msgstr "Etiqueta já existe."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__description
|
||
msgid "About Team"
|
||
msgstr "Sobre a Equipa"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Accept Emails From"
|
||
msgstr "Aceitar e-mails de"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_warning
|
||
msgid "Access warning"
|
||
msgstr "Aviso de acesso"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction
|
||
msgid "Action Needed"
|
||
msgstr "Ação Necessária"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__active
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__active
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__active
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__active
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__active
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__active
|
||
msgid "Active"
|
||
msgstr "Ativo"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_ids
|
||
msgid "Activities"
|
||
msgstr "Atividades"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_decoration
|
||
msgid "Activity Exception Decoration"
|
||
msgstr "Marcador de Exceções de Atividade"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_state
|
||
msgid "Activity State"
|
||
msgstr "Estado da Atividade"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_icon
|
||
msgid "Activity Type Icon"
|
||
msgstr "Ícone de Tipo de Atividade"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.mail_activity_type_action_config_helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config_activity_type
|
||
msgid "Activity Types"
|
||
msgstr "Tipos de Atividade"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Adapt your <b>pipeline</b> to your workflow by adding <b>stages</b> <i>(e.g. "
|
||
"Awaiting Customer Feedback, etc.).</i>"
|
||
msgstr ""
|
||
"Adapte seu <b>funil</b> ao seu fluxo de trabalho adicionando <b>estágios</b> "
|
||
"<i>(ex.: aguardando feedback do cliente, etc.).</i>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
|
||
msgid ""
|
||
"Adapt your pipeline to your workflow and track the progress of your tickets."
|
||
msgstr ""
|
||
"Adapte seu funil ao seu fluxo de trabalho e acompanhe o progresso de seus "
|
||
"chamados."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "Add details about this ticket..."
|
||
msgstr "Adicionar detalhes sobre este chamado…"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Add your stage and place it at the right step of your workflow by dragging & "
|
||
"dropping it."
|
||
msgstr ""
|
||
"Adicione seu estágio e coloque-o na etapa correta do seu fluxo de trabalho "
|
||
"arrastando e soltando-o."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.action_edit_followers_helpdesk_ticket
|
||
msgid "Add/remove followers"
|
||
msgstr "Adicionar/Remover seguidores"
|
||
|
||
#. module: helpdesk
|
||
#: model:res.groups,name:helpdesk.group_helpdesk_manager
|
||
msgid "Administrator"
|
||
msgstr "Administrador"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "After-Sales"
|
||
msgstr "Pós vendas"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_id
|
||
msgid "Alias"
|
||
msgstr "Alias"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_contact
|
||
msgid "Alias Contact Security"
|
||
msgstr "Segurança de Contacto do Alias"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain_id
|
||
msgid "Alias Domain"
|
||
msgstr "Domínio Apelido"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain
|
||
msgid "Alias Domain Name"
|
||
msgstr "Nome de domínio do alias"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_full_name
|
||
msgid "Alias Email"
|
||
msgstr "Email do Alias"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_name
|
||
msgid "Alias Name"
|
||
msgstr "Nome do Alias"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_status
|
||
msgid "Alias Status"
|
||
msgstr "Status do alias"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_status
|
||
msgid "Alias status assessed on the last message received."
|
||
msgstr "Status do alias avaliado na última mensagem recebida."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_model_id
|
||
msgid "Aliased Model"
|
||
msgstr "Modelo Aliased"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "All"
|
||
msgstr "Tudo"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_tree
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_all
|
||
msgid "All Tickets"
|
||
msgstr "Todos os Tickets"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__internal
|
||
msgid "All internal users (company)"
|
||
msgstr "Todos os usuários internos (empresa)"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Allow customers to help each other on a forum. Share answers from your "
|
||
"tickets directly."
|
||
msgstr ""
|
||
"Permita que os clientes ajudem uns aos outros no fórum. Compartilhe "
|
||
"respostas diretamente de seus chamados."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Allow your customers to close their own tickets"
|
||
msgstr "Permitir que os clientes fechem os seus próprios tickets"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
msgid "Archive Stages"
|
||
msgstr "Arquivar Estágios"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Archived"
|
||
msgstr "Arquivados"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
||
msgid "Are you sure you want to continue?"
|
||
msgstr "Tem certeza de que deseja continuar?"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
msgid "Are you sure you want to delete these stages?"
|
||
msgstr "Tem certeza de que quer excluir esses estágios?"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment
|
||
msgid ""
|
||
"Assign tickets to the appropriate team members by defining who can work on "
|
||
"tickets with certain tags."
|
||
msgstr ""
|
||
"Atribua chamados aos membros apropriados da equipe, definindo quem pode "
|
||
"trabalhar em chamados com determinados marcadores."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
||
msgid "Assigned"
|
||
msgstr "Atribuído"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__user_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__user_id
|
||
msgid "Assigned To"
|
||
msgstr "Atribuído A"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__user_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
||
msgid "Assigned to"
|
||
msgstr "Atribuído a"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
msgid "Assignee"
|
||
msgstr "Responsável"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__assign_method
|
||
msgid "Assignment Method"
|
||
msgstr "Método de atribuição"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid ""
|
||
"At this time, there is no preview available to show. The current ticket "
|
||
"cannot be accessed by the customer, as it belongs to a helpdesk team that is "
|
||
"not publicly available, or there is no customer associated with the ticket."
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_attachment_count
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_attachment_count
|
||
msgid "Attachment Count"
|
||
msgstr "Número de Anexos"
|
||
|
||
#. module: helpdesk
|
||
#: model:res.groups,name:helpdesk.group_auto_assignment
|
||
msgid "Auto Assigment"
|
||
msgstr "Atribuição automática"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Automate the assignment of new tickets to the right people, and make sure "
|
||
"all tickets are being handled"
|
||
msgstr ""
|
||
"Automatize a atribuição de novos chamados às pessoas certas e certifique-se "
|
||
"de que todos os chamados estão sendo tratados"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_assignment
|
||
msgid "Automatic Assignment"
|
||
msgstr "Atribuição automática"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_ticket
|
||
msgid "Automatic Closing"
|
||
msgstr "Fecho Automático"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__avg_response_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__avg_response_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__avg_response_hours
|
||
msgid "Average Hours to Respond"
|
||
msgstr "Horas em Média para Responder"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_avg
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_avg
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Average Rating"
|
||
msgstr "Avaliação média"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg_percentage
|
||
msgid "Average Rating (%)"
|
||
msgstr "Avaliação média (%)"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Average Rating for the Past 7 Days"
|
||
msgstr "Avaliação média dos últimos 7 dias"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Average Rating: Happy"
|
||
msgstr "Avaliação média: Satisfeito"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Average Rating: Neutral"
|
||
msgstr "Avaliação média: Neutro"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Average Rating: Unhappy"
|
||
msgstr "Avaliação média: Insatisfeito"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Average rating daily target"
|
||
msgstr "Meta diária de classificação média"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "Average rating for the last 7 days"
|
||
msgstr "Avaliação média dos últimos 7 dias"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Avg Last 7 days"
|
||
msgstr "Média dos últimos 7 dias"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Avg Open Hours"
|
||
msgstr "Média Horas em Aberto"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Bill the time spent on your tickets to your customers"
|
||
msgstr "Cobrar dos clientes o tempo despendido em chamados"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
||
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_cancelled
|
||
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_in_progress
|
||
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_new
|
||
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_on_hold
|
||
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_solved
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__blocked
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Blocked"
|
||
msgstr "Bloqueado"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.tag,name:helpdesk.tag_crm
|
||
msgid "CRM"
|
||
msgstr "CRM"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__campaign_id
|
||
msgid "Campaign"
|
||
msgstr "Campanha"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.stage,name:helpdesk.stage_cancelled
|
||
msgid "Cancelled"
|
||
msgstr "Cancelada"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_canned_response_menu
|
||
msgid "Canned Responses"
|
||
msgstr "Respostas predefinidas"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Centralize, manage, share and grow your knowledge library. Allow customers "
|
||
"to search your articles in the help center for answers to their questions."
|
||
msgstr ""
|
||
"Centraliza, gere, partilha e incrementa a tua biblioteca de conhecimento. "
|
||
"Permite aos teus clientes pesquisar por respostas às suas questões nos teus "
|
||
"artigos no centro de ajuda."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Channels"
|
||
msgstr "Canais"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Click to Set Your Daily Rating Target"
|
||
msgstr "Clique para definir sua meta de classificação diária"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.xml:0
|
||
msgid "Click to set"
|
||
msgstr "Clique para definir"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "Close"
|
||
msgstr "Fechar"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "Close Ticket"
|
||
msgstr "Fechar Ticket"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_date
|
||
msgid "Close date"
|
||
msgstr "Data de fecho"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Close inactive tickets automatically"
|
||
msgstr "Fechar automaticamente os chamados inativos"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "Close ticket"
|
||
msgstr "Fechar chamado"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Closed"
|
||
msgstr "Encerrado"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Closed On"
|
||
msgstr "Fechado em"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_tickets
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
msgid "Closed Tickets"
|
||
msgstr "Tickets Fechados"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_close_analysis
|
||
msgid "Closed Tickets Analysis"
|
||
msgstr "Análise de Tickets Fechados"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__closed_by_partner
|
||
msgid "Closed by Partner"
|
||
msgstr "Fechado pelo usuário"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__close_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__close_date
|
||
msgid "Closing Date"
|
||
msgstr "Data de Fecho"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__allow_portal_ticket_closing
|
||
msgid "Closure by Customers"
|
||
msgstr "Fechamento por cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__color
|
||
msgid "Color"
|
||
msgstr "Cor"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__color
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__color
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__color
|
||
msgid "Color Index"
|
||
msgstr "Índice de Cor"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
||
msgid "Comment"
|
||
msgstr "Comentário"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__commercial_partner_id
|
||
msgid "Commercial Entity"
|
||
msgstr "Entidade Comercial"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "Communication history"
|
||
msgstr "Histórico de comunicação"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_forum
|
||
msgid "Community Forum"
|
||
msgstr "Fórum da comunidade"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_res_company
|
||
msgid "Companies"
|
||
msgstr "Empresas"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__company_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__company_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__company_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__company_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__company_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Company"
|
||
msgstr "Empresa"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config
|
||
msgid "Configuration"
|
||
msgstr "Configuração"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_tag_assignment
|
||
msgid "Configure Tags Handled by Team Members"
|
||
msgstr "Configurar marcadores gerenciados por membros da equipe"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Configure tags handled by team members"
|
||
msgstr "Configurar marcadores gerenciados por membros da equipe"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
||
msgid "Confirm"
|
||
msgstr "Confirmar"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/wizard/helpdesk_stage_delete.py:0
|
||
msgid "Confirmation"
|
||
msgstr "Confirmação"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
|
||
msgid "Congratulations!"
|
||
msgstr "Parabéns!"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_res_partner
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Contact"
|
||
msgstr "Contacto"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_coupons
|
||
msgid "Coupons"
|
||
msgstr "Cupons"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Create Date"
|
||
msgstr "Data de criação"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,website_form_label:helpdesk.model_res_partner
|
||
msgid "Create a Customer"
|
||
msgstr "Criar um cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,website_form_label:helpdesk.model_helpdesk_ticket
|
||
msgid "Create a Ticket"
|
||
msgstr "Criar um chamado"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.email_template_action_helpdesk
|
||
msgid "Create a new template"
|
||
msgstr "Criar um modelo novo"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
|
||
msgid ""
|
||
"Create teams to organize your tickets by expertise or geographical region, "
|
||
"and define a different workflow for each team."
|
||
msgstr ""
|
||
"Crie equipes para organizar seus chamados por especialização ou região "
|
||
"geográfica e defina um fluxo de trabalho diferente para cada equipe."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Create tickets by sending an email to an alias"
|
||
msgstr "Criar chamados enviando um e-mail para um alias"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
|
||
msgid "Create tickets to get statistics."
|
||
msgstr "Crie chamados para obter estatísticas."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_uid
|
||
msgid "Created by"
|
||
msgstr "Criado por"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_date
|
||
msgid "Created on"
|
||
msgstr "Criado em"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "Creation Date"
|
||
msgstr "Data de Criação"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "Criteria"
|
||
msgstr "Critérios"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_bounced_content
|
||
msgid "Custom Bounced Message"
|
||
msgstr "Mensagem Personalizada de Email Rejeitado"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Customer"
|
||
msgstr "Cliente"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
#: code:addons/helpdesk/models/res_company.py:0
|
||
#: model:helpdesk.team,name:helpdesk.helpdesk_team1
|
||
msgid "Customer Care"
|
||
msgstr "Atendimento ao Cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_email
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_email
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_email
|
||
msgid "Customer Email"
|
||
msgstr "Email do Cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_name
|
||
msgid "Customer Name"
|
||
msgstr "Nome do Cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_phone
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_phone
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_phone
|
||
msgid "Customer Phone"
|
||
msgstr "Telefone do Cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__access_url
|
||
msgid "Customer Portal URL"
|
||
msgstr "URL do Portal do Cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.rating_rating_action_helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_rating
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_ratings
|
||
msgid "Customer Ratings"
|
||
msgstr "Classificações de Clientes"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__partner_ids
|
||
msgid "Customers"
|
||
msgstr "Clientes"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid "Customers will be added to the followers of their tickets."
|
||
msgstr "Os clientes serão adicionados aos seguidores de seus chamados."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Daily Target"
|
||
msgstr "Objetivo Diário"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__reached_datetime
|
||
msgid "Datetime at which the SLA stage was reached for the first time"
|
||
msgstr "Data e hora em que o estágio do SLA foi alcançado pela primeira vez"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__rotting_days
|
||
msgid "Day count since this resource was last updated"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
|
||
msgid ""
|
||
"Day to reach the stage of the SLA, without taking the working calendar into "
|
||
"account"
|
||
msgstr ""
|
||
"Dia para alcançar ao estágio do SLA, sem considerar o calendário de trabalho"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rotting_days
|
||
msgid "Days Rotting"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__rotting_threshold_days
|
||
msgid "Days to rot"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__deadline
|
||
msgid "Deadline"
|
||
msgstr "Prazo"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "Deadline reached"
|
||
msgstr "Prazo atingido"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_defaults
|
||
msgid "Default Values"
|
||
msgstr "Valores Predefinidos"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.server,name:helpdesk.unlink_helpdesk_stage_action
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
msgid "Delete"
|
||
msgstr "Eliminar"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
||
msgid "Delete Stage"
|
||
msgstr "Excluir Estágio"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_delivery_status
|
||
msgid "Delivery Status"
|
||
msgstr "Status da entrega"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Describe your team to your colleagues and customers..."
|
||
msgstr "Descreva sua equipe para seus colegas e clientes..."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__description
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__description
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__description
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__description
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "Description"
|
||
msgstr "Descrição"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "Description of the policy..."
|
||
msgstr "Descrição da política..."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_digest_digest
|
||
msgid "Digest"
|
||
msgstr "Resumo"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
||
msgid "Discard"
|
||
msgstr "Descartar"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__tags
|
||
msgid "Dispatch tickets based on tags"
|
||
msgstr "Enviar chamados com base em chamados"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_mail_message__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_portal_share__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_company__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_users__display_name
|
||
msgid "Display Name"
|
||
msgstr "Nome"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/digest.py:0
|
||
msgid "Do not have access, skip this data for user's digest email"
|
||
msgstr ""
|
||
"Se não tem acesso, ignore estes dados para o \"e-mail\" de resumo do "
|
||
"utilizador"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__balanced
|
||
msgid "Each user has an equal number of open tickets"
|
||
msgstr "Cada usuário tem um número igual de chamados abertos"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__randomly
|
||
msgid "Each user is assigned an equal number of tickets"
|
||
msgstr "Cada usuário recebe um número igual de chamados"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
||
msgid "Email Alias"
|
||
msgstr "Alias de Email"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__template_id
|
||
msgid "Email Template"
|
||
msgstr "Modelo de Email"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__template_id
|
||
msgid ""
|
||
"Email automatically sent to the customer when the ticket reaches this "
|
||
"stage.\n"
|
||
"By default, the email will be sent from the email alias of the helpdesk "
|
||
"team.\n"
|
||
"Otherwise it will be sent from the company's email address, or from the "
|
||
"catchall (as defined in the System Parameters)."
|
||
msgstr ""
|
||
"E-mail enviado automaticamente para o cliente quando o chamado atinge esse "
|
||
"estágio.\n"
|
||
"Por padrão, o e-mail será enviado do alias de e-mail da equipe da central de "
|
||
"ajuda.\n"
|
||
"Caso contrário, ele será enviado do endereço de e-mail da empresa ou do "
|
||
"catchall (conforme definido nos parâmetros do sistema)."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__email_cc
|
||
msgid "Email cc"
|
||
msgstr "E-mail cc"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_domain
|
||
msgid "Email domain e.g. 'example.com' in '[email protected]'"
|
||
msgstr "Domínio de e-mail, por exemplo, 'exemplo.com' em '[email protected]'"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
||
msgid "Emails sent to"
|
||
msgstr "E-mails enviados para"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
||
msgid "Emails sent to a Helpdesk Team alias generate tickets in your pipeline."
|
||
msgstr ""
|
||
"E-mails enviados para um alias da equipe da central de ajuda geram chamados "
|
||
"em seu funil."
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,description:helpdesk.rating_ticket_request_email_template
|
||
msgid "Enable \"customer ratings\" feature on the helpdesk team"
|
||
msgstr ""
|
||
"Ative o recurso de “avaliações de clientes” na equipe da central de ajuda"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Enter the <b>subject</b> of your ticket <br/><i>(e.g. Problem with my "
|
||
"installation, Wrong order, etc.).</i>"
|
||
msgstr ""
|
||
"Digite o <b>assunto</b> do seu chamado<br/><i> (ex.: Problema com minha "
|
||
"instalação, pedido errado, etc.).</i>"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__exceeded_hours
|
||
msgid "Exceeded Working Hours"
|
||
msgstr "Horas de trabalho excedidas"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__exclude_stage_ids
|
||
msgid "Excluding Stages"
|
||
msgstr "Excluindo estágios"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "Extra Info"
|
||
msgstr "Mais Informação"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__failed
|
||
msgid "Failed"
|
||
msgstr "Falhou"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_fail
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_fail
|
||
msgid "Failed SLA Policy"
|
||
msgstr "SLA Falhado"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_failed
|
||
msgid "Failed SLA Ticket"
|
||
msgstr "Falha no chamado com SLA"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Failed Tickets"
|
||
msgstr "Falha nos chamados"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_fsm
|
||
msgid "Field Service"
|
||
msgstr "Serviço de campo"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
msgid "First Assignment Date"
|
||
msgstr "Data da primeira atribuição"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__assign_date
|
||
msgid "First assignment date"
|
||
msgstr "Data da primeira atribuição"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__fold
|
||
msgid "Folded"
|
||
msgstr "Recolhido"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Follow All Team's Tickets"
|
||
msgstr "Acompanhar os chamados de todas as equipes"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
|
||
msgid "Follow all your helpdesk tickets"
|
||
msgstr "Acompanhar todos os seus tickets de Helpdesk"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Followed"
|
||
msgstr "Seguido"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_follower_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_follower_ids
|
||
msgid "Followers"
|
||
msgstr "Seguidores"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_partner_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_partner_ids
|
||
msgid "Followers (Partners)"
|
||
msgstr "Seguidores (Parceiros)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_type_icon
|
||
msgid "Font awesome icon e.g. fa-tasks"
|
||
msgstr "ícone do Font awesome ex. fa-tasks"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Future Activities"
|
||
msgstr "Atividades Futuras"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Get in touch with your website visitors, and engage them with scripted "
|
||
"chatbot conversations. Create and search tickets from your conversations."
|
||
msgstr ""
|
||
"Entre em contato com os visitantes do seu site e engaje com eles em "
|
||
"conversas de chatbot com script. Crie e pesquise chamados a partir de suas "
|
||
"conversas."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
||
msgid ""
|
||
"Get statistics on your tickets and how long it takes to assign and resolve "
|
||
"them."
|
||
msgstr ""
|
||
"Obtenha estatísticas sobre seus chamados e o tempo necessário para atribuí-"
|
||
"los e resolvê-los."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Get tickets through an online form"
|
||
msgstr "Obtenha chamados por formulário online"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_giftcards
|
||
msgid "Gift Cards"
|
||
msgstr "Cartões de presente"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Grant discounts, free products or free shipping"
|
||
msgstr "Oferece descontos, produtos gratuitos ou portes gratuitos"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid ""
|
||
"Grant employees access to your helpdesk team or tickets by adding them as "
|
||
"followers. Employees automatically get access to the tickets they are "
|
||
"assigned to."
|
||
msgstr ""
|
||
"Adicione os funcionários como seguidores para conceder acesso à sua equipe "
|
||
"da Central de Ajuda. Os funcionários recebem automaticamente acesso aos "
|
||
"chamados aos quais estão atribuídos."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid ""
|
||
"Grant portal users access to your helpdesk team or tickets by adding them as "
|
||
"followers. Customers automatically get access to their tickets in their "
|
||
"portal."
|
||
msgstr ""
|
||
"Adicione os usuários do portal como seguidores para conceder acesso à sua "
|
||
"equipe da Central de Ajuda ou aos chamados. Os clientes recebem "
|
||
"automaticamente acesso aos chamados em seu portal."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__done
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__done
|
||
msgid "Green"
|
||
msgstr "Verde"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_done
|
||
msgid "Green Kanban Label"
|
||
msgstr "Etiqueta Kanban Verde"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__normal
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__normal
|
||
msgid "Grey"
|
||
msgstr "Cinzento"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_normal
|
||
msgid "Grey Kanban Label"
|
||
msgstr "Etiqueta Kanban Cinzenta"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
||
msgid "Happy"
|
||
msgstr "Contente"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Happy face"
|
||
msgstr "Cara feliz"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_message
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__has_message
|
||
msgid "Has Message"
|
||
msgstr "Há Mensagem"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached
|
||
msgid "Has SLA reached"
|
||
msgstr "SLA cumprido"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached_late
|
||
msgid "Has SLA reached late"
|
||
msgstr "SLA cumprido com atraso"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
|
||
msgid "Hello"
|
||
msgstr "Olá"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Help Center"
|
||
msgstr "Ajuda"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.menu_helpdesk_root
|
||
#: model:res.groups.privilege,name:helpdesk.res_groups_privilege_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.digest_digest_view_form
|
||
msgid "Helpdesk"
|
||
msgstr "Apoio ao Cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_dashboard_action_main
|
||
msgid "Helpdesk Overview"
|
||
msgstr "Vista Geral de Apoio ao Cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_sla
|
||
msgid "Helpdesk SLA Policies"
|
||
msgstr "Apoio ao Cliente - Políticas SLA"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_stage
|
||
msgid "Helpdesk Stage"
|
||
msgstr "Estado de Apoio ao Cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_stage_delete_wizard
|
||
msgid "Helpdesk Stage Delete Wizard"
|
||
msgstr "Assistente de exclusão de estágio da central de ajuda"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_tag_assignment
|
||
msgid "Helpdesk Tag Assignment"
|
||
msgstr "Atribuição de marcadores da Central de Ajuda"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_tag
|
||
msgid "Helpdesk Tags"
|
||
msgstr "Etiquetas de Apoio ao Cliente"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_team
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__team_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__team_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__team_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
||
msgid "Helpdesk Team"
|
||
msgstr "Equipa de Apoio ao Cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
||
msgid "Helpdesk Team Search"
|
||
msgstr "Procurar Equipa de Apoio ao Cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_action
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__team_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__team_ids
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_menu
|
||
msgid "Helpdesk Teams"
|
||
msgstr "Equipas do Apoio ao Cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_ticket
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "Helpdesk Ticket"
|
||
msgstr "Ticket de Apoio ao Cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.server,name:helpdesk.ir_cron_auto_close_ticket_ir_actions_server
|
||
msgid "Helpdesk Ticket: Automatically close the tickets"
|
||
msgstr "Chamado da Central de ajuda: fechar automaticamente os chamados"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
||
msgid "Helpdesk Tickets"
|
||
msgstr "Tickets de Apoio ao Cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,name:helpdesk.solved_ticket_request_email_template
|
||
msgid "Helpdesk: Ticket Closed"
|
||
msgstr "Helpdesk: Ticket Fechado"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,name:helpdesk.rating_ticket_request_email_template
|
||
msgid "Helpdesk: Ticket Rating Request"
|
||
msgstr "Central de Ajuda: solicitação de avaliação de chamado"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,name:helpdesk.new_ticket_request_email_template
|
||
msgid "Helpdesk: Ticket Received"
|
||
msgstr "Apoio a Cliente: Ticket Recebido"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "High Priority"
|
||
msgstr "Alta prioridade"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__2
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__2
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__2
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__2
|
||
msgid "High priority"
|
||
msgstr "Prioridade elevada"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__rotting_threshold_days
|
||
msgid "Highlight tickets that haven't been updated for this many days."
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "History"
|
||
msgstr "Histórico"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_open_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_open_hours
|
||
msgid "Hours Open"
|
||
msgstr "Horas em aberto"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__first_response_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__first_response_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__first_response_hours
|
||
msgid "Hours to First Response"
|
||
msgstr "Horas até a primeira resposta"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_mail_message__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_portal_share__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_company__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_users__id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "ID"
|
||
msgstr "ID"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_thread_id
|
||
msgid ""
|
||
"ID of the parent record holding the alias (example: project holding the task "
|
||
"creation alias)"
|
||
msgstr ""
|
||
"ID do registo parent que armazena o alias (Ex.: projeto que armazena o alias "
|
||
"de criação de tarefas)"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.team,name:helpdesk.helpdesk_team2
|
||
msgid "IT Support (Auto Assignment by Tags)"
|
||
msgstr "Suporte de TI (atribuição automática por marcadores)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_icon
|
||
msgid "Icon"
|
||
msgstr "Ícone"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_icon
|
||
msgid "Icon to indicate an exception activity."
|
||
msgstr "ícone para indicar uma exceção na atividade."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction
|
||
msgid "If checked, new messages require your attention."
|
||
msgstr "Se selecionado, há novas mensagens que requerem a sua atenção."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_sms_error
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_sms_error
|
||
msgid "If checked, some messages have a delivery error."
|
||
msgstr "Se estiver marcado, algumas mensagens têm um erro de entrega."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_bounced_content
|
||
msgid ""
|
||
"If set, this content will automatically be sent out to unauthorized users "
|
||
"instead of the default message."
|
||
msgstr ""
|
||
"Se definido, esse conteúdo será enviado automaticamente para usuários não "
|
||
"autorizados em vez da mensagem padrão."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
||
#: model:helpdesk.stage,legend_normal:helpdesk.stage_cancelled
|
||
#: model:helpdesk.stage,legend_normal:helpdesk.stage_in_progress
|
||
#: model:helpdesk.stage,legend_normal:helpdesk.stage_new
|
||
#: model:helpdesk.stage,legend_normal:helpdesk.stage_on_hold
|
||
#: model:helpdesk.stage,legend_normal:helpdesk.stage_solved
|
||
#: model:helpdesk.stage,name:helpdesk.stage_in_progress
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "In Progress"
|
||
msgstr "Em Progresso"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__from_stage_ids
|
||
msgid "In Stages"
|
||
msgstr "Em estágios"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__normal
|
||
msgid "In progress"
|
||
msgstr "Em andamento"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_day
|
||
msgid "Inactive Period(days)"
|
||
msgstr "Período de inatividade (dias)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__invited_internal
|
||
msgid "Invited internal users (private)"
|
||
msgstr "Usuários internos convidados (privado)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__portal
|
||
msgid "Invited portal users and all internal users (public)"
|
||
msgstr "Usuários do portal convidados e todos os usuários internos (público)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_is_follower
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_is_follower
|
||
msgid "Is Follower"
|
||
msgstr "É Seguidor"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Issue credits notes"
|
||
msgstr "Emitir de notas de crédito"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__duration_tracking
|
||
msgid "JSON that maps ids from a many2one field to seconds spent"
|
||
msgstr "JSON que mapeia ids de um campos de many2many para segundos gastos"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_blocked
|
||
msgid "Kanban Blocked Explanation"
|
||
msgstr "Legenda Kanban Bloqueada"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_normal
|
||
msgid "Kanban Ongoing Explanation"
|
||
msgstr "Legenda Kanban Ativa"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__kanban_state
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__kanban_state
|
||
msgid "Kanban State"
|
||
msgstr "Estado Kanban"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state_label
|
||
msgid "Kanban State Label"
|
||
msgstr "Rótulo do status no Kanban"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_done
|
||
msgid "Kanban Valid Explanation"
|
||
msgstr "Legenda Kanban Introduzida"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_knowledge
|
||
msgid "Knowledge"
|
||
msgstr "Conhecimento"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
||
msgid "Last 3 months"
|
||
msgstr "Últimos 3 meses"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Last 30 Days"
|
||
msgstr "Últimos 30 Dias"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
||
msgid "Last 30 days"
|
||
msgstr "Últimos 30 dias"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Last 365 Days"
|
||
msgstr "Últimos 365 dias"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Last 7 Days"
|
||
msgstr "Últimos 7 Dias"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
||
msgid "Last 7 days"
|
||
msgstr "Últimos 7 dias"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__date_last_stage_update
|
||
msgid "Last Stage Update"
|
||
msgstr "Última Atualização de Etapa"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_uid
|
||
msgid "Last Updated by"
|
||
msgstr "Última Atualização por"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_date
|
||
msgid "Last Updated on"
|
||
msgstr "Última Atualização em"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Late Activities"
|
||
msgstr "Atividades em Atraso"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
||
msgid "Latest Ratings"
|
||
msgstr "Avaliações mais recentes"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Let's create your first <b>ticket</b>."
|
||
msgstr "Vamos criar seu primeiro <b>chamado</b>."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Let's go back to the <b>kanban view</b> to get an overview of your next "
|
||
"tickets."
|
||
msgstr ""
|
||
"Vamos voltar ao <b>modo de visualização Kanban</b> para obter uma visão "
|
||
"geral dos seus próximos chamados."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Let's view your <b>team's tickets</b>."
|
||
msgstr "Vamos visualizar os <b>chamados da sua equipe</b>."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_livechat
|
||
msgid "Live Chat"
|
||
msgstr "Conversação Live"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_incoming_local
|
||
msgid "Local-part based incoming detection"
|
||
msgstr "Detecção de entrada baseada na parte local"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Low Priority"
|
||
msgstr "Prioridade baixa"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__0
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__0
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__0
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__0
|
||
msgid "Low priority"
|
||
msgstr "Prioridade baixa"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
|
||
msgid ""
|
||
"Make sure tickets are handled in a timely manner by using SLA Policies.<br>"
|
||
msgstr ""
|
||
"Certifique-se de que os chamados sejam tratados em tempo hábil usando as "
|
||
"políticas de SLA. <br>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Make sure tickets are handled on time"
|
||
msgstr "Certifique-se de que os chamados sejam tratados dentro do prazo"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
|
||
msgid "Make sure tickets are handled on time by using SLA Policies.<br>"
|
||
msgstr ""
|
||
"Certifique-se de que os chamados sejam tratados no prazo usando as políticas "
|
||
"de SLA.<br>"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__time
|
||
msgid ""
|
||
"Maximum number of working hours a ticket should take to reach the target "
|
||
"stage, starting from the date it was created."
|
||
msgstr ""
|
||
"Número máximo de horas de trabalho que um chamado deve levar para alcançar o "
|
||
"estágio alvo, a partir da data em que foi criado."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
|
||
msgid ""
|
||
"Measure your customer satisfaction by sending rating requests when your "
|
||
"tickets are solved."
|
||
msgstr ""
|
||
"Meça a satisfação de seus clientes enviando solicitações de classificação "
|
||
"quando seus chamados forem resolvidos."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__medium_id
|
||
msgid "Medium"
|
||
msgstr "Médio"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Medium Priority"
|
||
msgstr "Prioridade média"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__1
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__1
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__1
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__1
|
||
msgid "Medium priority"
|
||
msgstr "Prioridade média"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_ir_ui_menu
|
||
msgid "Menu"
|
||
msgstr "Menu"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_mail_message
|
||
msgid "Message"
|
||
msgstr "Mensagem"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error
|
||
msgid "Message Delivery error"
|
||
msgstr "Erro de Envio de Mensagem"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_ids
|
||
msgid "Messages"
|
||
msgstr "Mensagens"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__priority
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__priority
|
||
msgid "Minimum Priority"
|
||
msgstr "Prioridade Mínima"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__stage_id
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__sla_stage_id
|
||
msgid "Minimum stage a ticket needs to reach in order to satisfy this SLA."
|
||
msgstr "Estado mínimo que um ticket deve alcançar para satisfazer este SLA."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_ir_module_module
|
||
msgid "Module"
|
||
msgstr "Módulo"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__to_stage_id
|
||
msgid "Move to Stage"
|
||
msgstr "Mover para o estágio"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "My Activities"
|
||
msgstr "Minhas atividades"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__my_activity_date_deadline
|
||
msgid "My Activity Deadline"
|
||
msgstr "Prazo das Minhas Atividades"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "My Deadline"
|
||
msgstr "Meus prazos"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "My Performance"
|
||
msgstr "O Meu Desempenho"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_my
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_my
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "My Tickets"
|
||
msgstr "Os Meus Tickets"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__name
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "Name"
|
||
msgstr "Nome"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
||
msgid "Neutral"
|
||
msgstr "Neutro"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Neutral face"
|
||
msgstr "Carinha neutra"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
#: model:helpdesk.stage,name:helpdesk.stage_new
|
||
msgid "New"
|
||
msgstr "Novo"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__assign_method
|
||
msgid ""
|
||
"New tickets will automatically be assigned to the team members that are "
|
||
"available, according to their working hours and their time off."
|
||
msgstr ""
|
||
"Novos chamados serão automaticamente atribuídos aos membros da equipe que "
|
||
"estiverem disponíveis, de acordo com o horário de trabalho e de folga."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Newest"
|
||
msgstr "Mais Recente"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_calendar_event_id
|
||
msgid "Next Activity Calendar Event"
|
||
msgstr "Nova Atividade de Calendário"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_date_deadline
|
||
msgid "Next Activity Deadline"
|
||
msgstr "Prazo da Próxima Atividade"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_summary
|
||
msgid "Next Activity Summary"
|
||
msgstr "Resumo da Próxima Atividade"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_id
|
||
msgid "Next Activity Type"
|
||
msgstr "Tipo da Atividade Seguinte"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "No Customer"
|
||
msgstr "Nenhum cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
|
||
msgid "No SLA policies found. Let's create one!"
|
||
msgstr "Não foram encontradas políticas de SLA. Vamos criar uma!"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
|
||
msgid "No activity types found. Let's create one!"
|
||
msgstr "Nenhum tipo de atividade foi encontrado. Vamos criar um!"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
|
||
msgid "No data yet!"
|
||
msgstr "Sem dados!"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
|
||
msgid "No stages found. Let's create one!"
|
||
msgstr "Nenhum estágio encontrado. Vamos criar um!"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
|
||
msgid "No tags found. Let's create one!"
|
||
msgstr "Nenhum marcador encontrado. Vamos criar o primeiro!"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment
|
||
msgid "No tags or team members found. Let's create them!"
|
||
msgstr "Nenhum marcador ou membro da equipe foi encontrado. Vamos criá-los!"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
|
||
msgid "No teams found"
|
||
msgstr "Nenhuma equipe encontrada"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
|
||
msgid "No teams found. Let's create one!"
|
||
msgstr "Nenhuma equipe foi encontrada. Vamos criar uma!"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
|
||
msgid "No tickets found"
|
||
msgstr "Nenhum chamado encontrado"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
|
||
msgid "No tickets found. Let's create one!"
|
||
msgstr "Nenhum chamado encontrado. Vamos criar um!"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "None"
|
||
msgstr "Nenhum(a)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction_counter
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction_counter
|
||
msgid "Number of Actions"
|
||
msgstr "Número de Ações"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_failed
|
||
msgid "Number of SLAs Failed"
|
||
msgstr "Número de SLAs que falharam"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__ticket_count
|
||
msgid "Number of Tickets"
|
||
msgstr "Número de chamados"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error_counter
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error_counter
|
||
msgid "Number of errors"
|
||
msgstr "Número de erros"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction_counter
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction_counter
|
||
msgid "Number of messages requiring action"
|
||
msgstr "Número de mensagens que requerem uma ação"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error_counter
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error_counter
|
||
msgid "Number of messages with delivery error"
|
||
msgstr "Número de mensagens com um erro de entrega"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "Number of open tickets with at least one SLA failed."
|
||
msgstr "Número de chamados abertos com pelo menos uma falha de SLA."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_open_ticket_count
|
||
msgid "Number of other open tickets from the same partner"
|
||
msgstr "Número de outros chamados abertos do mesmo usuário"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_count
|
||
msgid "Number of other tickets from the same partner"
|
||
msgstr "Número de outros chamados do mesmo usuário"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "Number of tickets closed in the past 7 days."
|
||
msgstr "Número de chamados fechados nos últimos 7 dias."
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.stage,name:helpdesk.stage_on_hold
|
||
msgid "On Hold"
|
||
msgstr "Em espera"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__ongoing
|
||
msgid "Ongoing"
|
||
msgstr "Em andamento"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Open"
|
||
msgstr "Aberto"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
msgid "Open Tickets"
|
||
msgstr "Tickets Abertos"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__open_hours
|
||
msgid "Open Time (hours)"
|
||
msgstr "Tempo aberto (horas)"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Open the ticket."
|
||
msgstr "Abra o chamado."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_force_thread_id
|
||
msgid ""
|
||
"Optional ID of a thread (record) to which all incoming messages will be "
|
||
"attached, even if they did not reply to it. If set, this will disable the "
|
||
"creation of new records completely."
|
||
msgstr ""
|
||
"ID opcional de uma linha (registo) à qual todas as mensagens de entrada "
|
||
"serão anexadas, mesmo que não tenham tido resposta. Se definido, irá "
|
||
"desativar completamente a criação de novos registos."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
|
||
msgid "Our Ratings"
|
||
msgstr "Nossas avaliações"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_team_dashboard
|
||
msgid "Overview"
|
||
msgstr "Visão geral"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_model_id
|
||
msgid "Parent Model"
|
||
msgstr "Modelo Parent"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_thread_id
|
||
msgid "Parent Record Thread ID"
|
||
msgstr "ID da Linha de Registo do Parent"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_model_id
|
||
msgid ""
|
||
"Parent model holding the alias. The model holding the alias reference is not "
|
||
"necessarily the model given by alias_model_id (example: project "
|
||
"(parent_model) and task (model))"
|
||
msgstr ""
|
||
"Modelo parent que armazena o alias. O modelo que armazena a referência ao "
|
||
"alias não é necessariamente o modelo determinado por alias_model_id (Ex.: "
|
||
"project (parent_model) e task (model))"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_ids
|
||
msgid "Partner Tickets"
|
||
msgstr "Chamados de usuários autenticados"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__privacy_visibility
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__team_privacy_visibility
|
||
msgid ""
|
||
"People to whom this helpdesk team and its tickets will be visible.\n"
|
||
"\n"
|
||
"- Invited internal users: internal users can access the team and the tickets "
|
||
"they are following. This access can be modified on each ticket individually "
|
||
"by adding or removing the user as follower.\n"
|
||
"A user with the helpdesk > administrator access right level can still access "
|
||
"this team and its tickets, even if they are not explicitely part of the "
|
||
"followers.\n"
|
||
"\n"
|
||
"- All internal users: all internal users can access the team and all of its "
|
||
"tickets without distinction.\n"
|
||
"\n"
|
||
"- Invited portal users and all internal users: all internal users can access "
|
||
"the team and all of its tickets without distinction.\n"
|
||
"Portal users can only access the tickets they are following. This access can "
|
||
"be modified on each ticket individually by adding or removing the portal "
|
||
"user as follower."
|
||
msgstr ""
|
||
"Pessoas para as quais são visíveis essa equipe da Central de Ajuda e seus "
|
||
"chamados.\n"
|
||
"\n"
|
||
"- Usuários internos convidados: os usuários internos podem acessar a equipe "
|
||
"e os chamados que estão seguindo. Esse acesso pode ser modificado em cada "
|
||
"chamado individualmente, adicionando ou removendo o usuário como seguidor.\n"
|
||
"Um usuário com o nível de direito de acesso 'central de ajuda > "
|
||
"administrador' ainda pode acessar essa equipe e seus chamados, mesmo que não "
|
||
"seja explicitamente parte dos seguidores.\n"
|
||
"\n"
|
||
"- Todos os usuários internos: todos os usuários internos podem acessar a "
|
||
"equipe e todos os seus chamados, sem distinção.\n"
|
||
"\n"
|
||
"- Usuários convidados do portal e todos os usuários internos: todos os "
|
||
"usuários internos podem acessar a equipe e todos os seus chamados, sem "
|
||
"distinção.\n"
|
||
"Os usuários do portal só podem acessar os chamados que estão seguindo. Esse "
|
||
"acesso pode ser modificado em cada chamado individualmente, adicionando ou "
|
||
"removendo o usuário do portal como seguidor."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "People to whom this team and its tickets will be visible"
|
||
msgstr "Pessoas para as quais serão visíveis essa equipe e seus chamados"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
|
||
msgid "Percentage of happy ratings"
|
||
msgstr "Porcentagem de avaliações positivas"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Percentage of tickets that were closed without failing any SLAs."
|
||
msgstr "Porcentagem de chamados que foram fechados sem falhas em nenhum SLA."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid ""
|
||
"Percentage of tickets whose SLAs have successfully been reached on time over "
|
||
"the total number of tickets closed within the past 7 days."
|
||
msgstr ""
|
||
"Porcentagem de chamados cujos SLAs foram cumpridos com sucesso e dentro do "
|
||
"prazo, em relação ao número total de chamados fechados nos últimos 7 dias."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Performance"
|
||
msgstr "Desempenho"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team_performance
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_graph_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_pivot_analysis
|
||
msgid "Performance Analysis"
|
||
msgstr "Análise de Desempenho"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__auto_close_day
|
||
msgid "Period of inactivity after which tickets will be automatically closed."
|
||
msgstr ""
|
||
"Período de inatividade após o qual os chamados serão automaticamente "
|
||
"fechados."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "Phone"
|
||
msgstr "Telefone"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Plan onsite interventions"
|
||
msgstr "Planejar intervenções no local"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Please enter a number."
|
||
msgstr "Insira um número."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Please enter a percentage below 100."
|
||
msgstr "Insira uma porcentagem abaixo de 100."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Please enter a positive value."
|
||
msgstr "Insira um valor positivo."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Please enter a value less than or equal to 5."
|
||
msgstr "Digite um valor menor ou igual a 5."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_contact
|
||
msgid ""
|
||
"Policy to post a message on the document using the mailgateway.\n"
|
||
"- everyone: everyone can post\n"
|
||
"- partners: only authenticated partners\n"
|
||
"- followers: only followers of the related document or members of following "
|
||
"channels\n"
|
||
msgstr ""
|
||
"Política de publicação de mensagens no documento usando o mailgateway.\n"
|
||
"- todos: todos podem publicar\n"
|
||
"- parceiros: apenas parceiros autenticados\n"
|
||
"- seguidores: apenas seguidores do documento relacionado ou membros de "
|
||
"canais seguidores\n"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_url
|
||
msgid "Portal Access URL"
|
||
msgstr "URL de Acesso Portal"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_portal_share
|
||
msgid "Portal Sharing"
|
||
msgstr "Compartilhamento do portal"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid ""
|
||
"Portal users will be removed from the followers of the team and its tickets."
|
||
msgstr ""
|
||
"Os usuários do portal serão removidos dos seguidores da equipe e de seus "
|
||
"chamados."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.server,name:helpdesk.action_open_customer_preview
|
||
msgid "Preview"
|
||
msgstr "Pré-visualizar"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__priority
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__priority
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Priority"
|
||
msgstr "Prioridade"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__properties
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Properties"
|
||
msgstr "Propriedades"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_rating_rating
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "Rating"
|
||
msgstr "Classificação"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_last_value
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_last_value
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_pivot_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_graph_inherit_helpdesk
|
||
msgid "Rating (1-5)"
|
||
msgstr "Avaliação (1-5)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg_text
|
||
msgid "Rating Avg Text"
|
||
msgstr "Texto da média de avaliação"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_feedback
|
||
msgid "Rating Last Feedback"
|
||
msgstr "Último feedback da avaliação"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_image
|
||
msgid "Rating Last Image"
|
||
msgstr "Última imagem da avaliação"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_value
|
||
msgid "Rating Last Value"
|
||
msgstr "Último valor da avaliação"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_percentage_satisfaction
|
||
msgid "Rating Satisfaction"
|
||
msgstr "Satisfação da avaliação"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_text
|
||
msgid "Rating Text"
|
||
msgstr "Texto da avaliação"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_count
|
||
msgid "Rating count"
|
||
msgstr "Total de avaliações"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_ids
|
||
msgid "Ratings"
|
||
msgstr "Classificações"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
|
||
msgid "Reach Stage"
|
||
msgstr "Estado para Alcançar"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__reached
|
||
msgid "Reached"
|
||
msgstr "Alcançado"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__reached_datetime
|
||
msgid "Reached Date"
|
||
msgstr "Data Alcançada"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
||
#: model:helpdesk.stage,legend_done:helpdesk.stage_cancelled
|
||
#: model:helpdesk.stage,legend_done:helpdesk.stage_in_progress
|
||
#: model:helpdesk.stage,legend_done:helpdesk.stage_new
|
||
#: model:helpdesk.stage,legend_done:helpdesk.stage_on_hold
|
||
#: model:helpdesk.stage,legend_done:helpdesk.stage_solved
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__done
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Ready"
|
||
msgstr "Pronto"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Receive notifications whenever tickets are created, rated or discussed on in "
|
||
"this team"
|
||
msgstr ""
|
||
"Receber notificações sempre que os chamados forem criados, avaliados ou "
|
||
"discutidos nessa equipe"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_force_thread_id
|
||
msgid "Record Thread ID"
|
||
msgstr "ID da Linha de Registo"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__blocked
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__blocked
|
||
msgid "Red"
|
||
msgstr "Vermelho"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_blocked
|
||
msgid "Red Kanban Label"
|
||
msgstr "Etiqueta Kanban Vermelha"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_status
|
||
msgid "Refund Status"
|
||
msgstr "Estado do reembolso"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_credit_notes
|
||
msgid "Refunds"
|
||
msgstr "Notas de Crédito"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Reimburse customers with a voucher code for future purchases"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.tag,name:helpdesk.tag_repair
|
||
msgid "Repair"
|
||
msgstr "Reparação"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_status
|
||
msgid "Repair Status"
|
||
msgstr "Estado da reparação"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_repairs
|
||
msgid "Repairs"
|
||
msgstr "Reparações"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_replacements
|
||
msgid "Replacements"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Reported on"
|
||
msgstr "Relatado em"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_main
|
||
msgid "Reporting"
|
||
msgstr "Relatórios"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_user_id
|
||
msgid "Responsible User"
|
||
msgstr "Utilizador Responsável"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Restore"
|
||
msgstr "Restaurar"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_return_status
|
||
msgid "Return Status"
|
||
msgstr "Estado da devolução"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Return faulty products"
|
||
msgstr "Devolução de produtos com defeito"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_returns
|
||
msgid "Returns"
|
||
msgstr "Devoluções"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_rotting
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Rotting"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "SLA"
|
||
msgstr "SLA"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_deadline
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "SLA Deadline"
|
||
msgstr "Prazo do SLA"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__failed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "SLA Failed"
|
||
msgstr "SLAs Falhados"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action_main
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_sla
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_sla
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__sla_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_users__sla_ids
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_sla_menu_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "SLA Policies"
|
||
msgstr "Políticas de SLA"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_res_partner__sla_ids
|
||
#: model:ir.model.fields,help:helpdesk.field_res_users__sla_ids
|
||
msgid ""
|
||
"SLA Policies that will automatically apply to the tickets submitted by this "
|
||
"customer."
|
||
msgstr ""
|
||
"Políticas de SLA que serão aplicadas automaticamente aos chamados enviados "
|
||
"por esse cliente."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "SLA Policy"
|
||
msgstr "Política de SLA"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__description
|
||
msgid "SLA Policy Description"
|
||
msgstr "Descrição da Política de SLA"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_stage_id
|
||
msgid "SLA Stage"
|
||
msgstr "SLA – Estágio"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_status_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_status_ids
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
||
msgid "SLA Status"
|
||
msgstr "Status do SLA"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_action
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_sla_report_analysis
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_sla_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_cohort
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_graph
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_pivot
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "SLA Status Analysis"
|
||
msgstr "SLA – Análise de status"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_fail
|
||
msgid "SLA Status Failed"
|
||
msgstr "SLA – Falha"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_success
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_success
|
||
msgid "SLA Status Success"
|
||
msgstr "Etapas de SLA com Sucesso"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__reached
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "SLA Success"
|
||
msgstr "SLA – Sucesso"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "SLA Success Rate"
|
||
msgstr "SLA – Taxa de sucesso"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__ongoing
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "SLA in Progress"
|
||
msgstr "SLA em andamento"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_ids
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "SLAs"
|
||
msgstr "SLAs"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_sms_error
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_sms_error
|
||
msgid "SMS Delivery error"
|
||
msgstr "Erro de Envio de SMS"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Sample"
|
||
msgstr "Amostra"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Save this ticket and the modifications you've made to it."
|
||
msgstr "Salve este ticket e as modificações que você fez nele."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Schedule your <b>activity</b>."
|
||
msgstr "Agende sua <b>atividade</b>."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
||
msgid "Search SLA Policies"
|
||
msgstr "Procurar Políticas de SLA"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Search in Assigned to"
|
||
msgstr "Buscar em Atribuído a"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Search in Customer"
|
||
msgstr "Buscar em Cliente"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Search in Helpdesk Team"
|
||
msgstr "Buscar em Equipe da Central de Ajuda"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Search in Stage"
|
||
msgstr "Buscar em Estágio"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Search%(left)s Tickets%(right)s"
|
||
msgstr "Buscar%(left)s chamados%(right)s"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_token
|
||
msgid "Security Token"
|
||
msgstr "Código de Segurança"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Select the <b>customer</b> of your ticket."
|
||
msgstr "Selecione o <b>cliente</b> do seu chamado."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Self-Service"
|
||
msgstr "Autoatendimento"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_ticket_mass_mail
|
||
msgid "Send Email"
|
||
msgstr "Enviar mensagem"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Send broken products for repair"
|
||
msgstr "Enviar produtos quebrados para reparo"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,description:helpdesk.new_ticket_request_email_template
|
||
msgid ""
|
||
"Send customers a confirmation email to notify them that their helpdesk "
|
||
"ticket has been received and is currently being reviewed by the helpdesk "
|
||
"team. Automatically send an email to customers when a ticket reaches a "
|
||
"specific stage in a helpdesk team by setting this template on that stage."
|
||
msgstr ""
|
||
"Enviar um e-mail de confirmação aos clientes para notificá-los de que seu "
|
||
"Ticket da Central de Ajuda foi recebido e está a ser analisado pela equipa. "
|
||
"Enviar automaticamente um e-mail aos clientes quando um Ticket atingir uma "
|
||
"Etapa específica numa Equipa da Central de Ajuda definindo esse modelo na "
|
||
"Etapa."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Send customers a replacement for a lost, damaged, or returned item"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.tag,name:helpdesk.tag_service
|
||
msgid "Service"
|
||
msgstr "Serviço"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Set an Email Template on Stages"
|
||
msgstr "Definir um modelo de e-mail em estágios"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,description:helpdesk.solved_ticket_request_email_template
|
||
msgid ""
|
||
"Set this template on a project's stage to automate email when tasks reach "
|
||
"stages"
|
||
msgstr ""
|
||
"Defina esse modelo no estágio de um projeto para automatizar o envio de e-"
|
||
"mails quando as tarefas atingirem os estágios"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "Settings"
|
||
msgstr "Definições"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.portal_share_action
|
||
msgid "Share Ticket"
|
||
msgstr "Compartilhar chamado"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Share presentations and videos, and organize them into courses. Allow "
|
||
"customers to search your eLearning courses in the help center for answers to "
|
||
"their questions."
|
||
msgstr ""
|
||
"Compartilhe apresentações e vídeos e organize-os em cursos. Permita que os "
|
||
"clientes pesquisem seus cursos de e-Learning na central de ajuda para obter "
|
||
"respostas."
|
||
|
||
#. module: helpdesk
|
||
#: model:res.groups,name:helpdesk.group_use_rating
|
||
msgid "Show Customer Ratings"
|
||
msgstr "Mostrar avaliações de clientes"
|
||
|
||
#. module: helpdesk
|
||
#: model:res.groups,name:helpdesk.group_use_sla
|
||
msgid "Show SLA Policies"
|
||
msgstr "Mostrar Políticas de SLA"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Show all records whose next activity date is past"
|
||
msgstr "Mostrar todos os registros cuja data da próxima atividade já passou"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_id
|
||
msgid "Sla"
|
||
msgstr "SLA"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.stage,name:helpdesk.stage_solved
|
||
msgid "Solved"
|
||
msgstr "Resolvido"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__source_id
|
||
msgid "Source"
|
||
msgstr "Origem"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__stage_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__stage_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__stage_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Stage"
|
||
msgstr "Etapa"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,description:helpdesk.mt_ticket_stage
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_stage
|
||
msgid "Stage Changed"
|
||
msgstr "Etapa Alterada"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
||
msgid "Stage Search"
|
||
msgstr "Pesquisa fase"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_action
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__stage_ids
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_stage_menu
|
||
msgid "Stages"
|
||
msgstr "Etapas"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stage_ids
|
||
msgid "Stages To Delete"
|
||
msgstr "Estágios para excluir"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__stage_ids
|
||
msgid ""
|
||
"Stages the team will use. This team's tickets will only be able to be in "
|
||
"these stages."
|
||
msgstr ""
|
||
"Estados que a equipa vai utilizar. Os tickets desta equipa só poderão estar "
|
||
"nestes estados."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__status
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Status"
|
||
msgstr "Estado"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_state
|
||
msgid ""
|
||
"Status based on activities\n"
|
||
"Overdue: Due date is already passed\n"
|
||
"Today: Activity date is today\n"
|
||
"Planned: Future activities."
|
||
msgstr ""
|
||
"Estados baseados nas atividades\n"
|
||
"Vencida: Ultrapassada a data planeada\n"
|
||
"Hoje: Data da atividade é a de hoje\n"
|
||
"Planeada: Atividades futuras."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__duration_tracking
|
||
msgid "Status time"
|
||
msgstr "Hora do estado"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__name
|
||
msgid "Subject"
|
||
msgstr "Assunto"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_success
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__success_rate
|
||
msgid "Success Rate"
|
||
msgstr "Taxa de Sucesso"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7dayssuccess
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_success
|
||
msgid "Success Rate Analysis"
|
||
msgstr "Análise da Taxa de Sucesso"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_success
|
||
msgid "Success SLA Policy"
|
||
msgstr "Política de SLA com sucesso"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_tree
|
||
msgid "Tag"
|
||
msgstr "Etiqueta"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_tag_action
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__tag_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__tag_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__tag_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__tag_ids
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_tag_menu
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Tags"
|
||
msgstr "Etiquetas"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
|
||
msgid "Tags are perfect for organizing your tickets."
|
||
msgstr "Os marcadores são perfeitos para organizar seus chamados."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "Target"
|
||
msgstr "Alvo"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__stage_id
|
||
msgid "Target Stage"
|
||
msgstr "Estágio alvo"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
||
msgid "Team"
|
||
msgstr "Equipa"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_tag_assignment_search
|
||
msgid "Team Member"
|
||
msgstr "Membro da equipe"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__user_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__member_ids
|
||
msgid "Team Members"
|
||
msgstr "Membros da equipa"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_team_action
|
||
msgid "Team Stages"
|
||
msgstr "Estágios da equipe"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.email_template_action_helpdesk
|
||
msgid "Templates"
|
||
msgstr "Modelos"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "The customer cannot belong to a different company than the ticket."
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_model_id
|
||
msgid ""
|
||
"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
|
||
"email that does not reply to an existing record will cause the creation of a "
|
||
"new record of this model (e.g. a Project Task)"
|
||
msgstr ""
|
||
"O modelo (Odoo Document Kind) a qual esta alias corresponde. Qualquer email "
|
||
"de entrada que não responda a um registo existente criará um novo registo "
|
||
"deste modelo (Ex.: uma Tarefa de Projeto)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_name
|
||
msgid ""
|
||
"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
|
||
"<[email protected]>"
|
||
msgstr ""
|
||
"O nome do alias de email, ex.: 'jobs' se quiser receber emails de "
|
||
"<[email protected]>"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "The team does not allow ticket closing through portal"
|
||
msgstr "A equipe não permite o fechamento de chamado através do portal"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__exclude_stage_ids
|
||
msgid ""
|
||
"The time spent in these stages won't be taken into account in the "
|
||
"calculation of the SLA."
|
||
msgstr ""
|
||
"O tempo gasto nesses estágios não será levado em conta no cálculo do SLA."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "There are currently no Ticket for your account."
|
||
msgstr "De momento, não existem Tickets na sua conta."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
|
||
msgid "This"
|
||
msgstr "Este"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid ""
|
||
"This SLA Policy will apply to tickets matching ALL of the following criteria:"
|
||
msgstr ""
|
||
"Esta política de SLA se aplicará a chamados que correspondam a TODOS os "
|
||
"critérios a seguir:"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__campaign_id
|
||
msgid ""
|
||
"This is a name that helps you keep track of your different campaign efforts, "
|
||
"e.g. Fall_Drive, Christmas_Special"
|
||
msgstr ""
|
||
"Este é um nome que ajuda você a manter o controle de seus diferentes "
|
||
"esforços de campanha, ex.: Black Friday, Natal"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__medium_id
|
||
msgid "This is the method of delivery, e.g. Postcard, Email, or Banner Ad"
|
||
msgstr ""
|
||
"Este é o método de entrega, ex.: cartão postal, e-mail ou anúncio de banner"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__source_id
|
||
msgid ""
|
||
"This is the source of the link, e.g. Search Engine, another domain, or name "
|
||
"of email list"
|
||
msgstr ""
|
||
"A origem do link, por exemplo, mecanismo de busca, outro domínio ou nome da "
|
||
"lista de e-mail"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "This ticket was closed %s hours after its SLA deadline."
|
||
msgstr "Este ticket foi fechado %s horas após o prazo de SLA."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "This ticket was successfully closed %s hours before its SLA deadline."
|
||
msgstr "Este ticket foi fechado com sucesso %s horas antes do prazo de SLA."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
||
msgid ""
|
||
"This will archive the stages and all of the tickets they contain from the "
|
||
"following teams:"
|
||
msgstr ""
|
||
"Isso arquivará os estágios e todos os chamados contidos das seguintes "
|
||
"equipes:"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
|
||
msgid ""
|
||
"Those represent the different categories of things you have to do (e.g. "
|
||
"\"Call\" or \"Send email\")."
|
||
msgstr ""
|
||
"Elas representam as diferentes categorias de coisas que você precisa fazer "
|
||
"(ex.: \"ligar\" ou \"enviar e-mail\")."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Three stars, maximum score"
|
||
msgstr "Três estrelas, pontuação máxima"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__ticket_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__ticket_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "Ticket"
|
||
msgstr "Ticket"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_dashboard
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_ticket_report_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_analysis
|
||
msgid "Ticket Analysis"
|
||
msgstr "Análise de Tickets"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_closed
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_closed
|
||
msgid "Ticket Closed"
|
||
msgstr "Chamado fechado"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,subject:helpdesk.solved_ticket_request_email_template
|
||
msgid ""
|
||
"Ticket Closed - Reference {{ object.ticket_ref if object.ticket_ref else "
|
||
"15 }}"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_count
|
||
msgid "Ticket Count"
|
||
msgstr "Total de chamados"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_new
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_new
|
||
msgid "Ticket Created"
|
||
msgstr "Ticket Criado"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__create_date
|
||
msgid "Ticket Creation Date"
|
||
msgstr "Data de criação do chamado"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_deadline
|
||
msgid "Ticket Deadline"
|
||
msgstr "Data limite do chamado"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_ref
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_ref
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_ref
|
||
msgid "Ticket IDs Sequence"
|
||
msgstr "Sequência de IDs de chamados"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_properties
|
||
msgid "Ticket Properties"
|
||
msgstr "Propriedades do chamado"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_rated
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_rated
|
||
msgid "Ticket Rated"
|
||
msgstr "Chamado avaliado"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_sla_status
|
||
msgid "Ticket SLA Status"
|
||
msgstr "Status de SLA do chamado"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__tag_id
|
||
msgid "Ticket Tag"
|
||
msgstr "Marcador do chamado"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
|
||
msgid "Ticket Title"
|
||
msgstr "Título do chamado"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Ticket closed by the customer"
|
||
msgstr "Chamado fechado pelo cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,description:helpdesk.mt_ticket_new
|
||
msgid "Ticket created"
|
||
msgstr "Ticket criado"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_my_ticket_action_no_create
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_sla
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_unassigned
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__ticket_count
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_users__ticket_count
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
|
||
msgid "Tickets"
|
||
msgstr "Tickets"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_action
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_view_cohort
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_analysis
|
||
msgid "Tickets Analysis"
|
||
msgstr "Análise de chamados"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed
|
||
msgid "Tickets Closed"
|
||
msgstr "Tickets Fechados"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Tickets Search"
|
||
msgstr "Busca de chamados"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__fold
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__fold
|
||
msgid "Tickets in a folded stage are considered as closed."
|
||
msgstr "Os chamados em um estágio dobrado são considerados fechados."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_sale_timesheet
|
||
msgid "Time Billing"
|
||
msgstr "Faturamento de horas"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_hours
|
||
msgid "Time to close (hours)"
|
||
msgstr "Tempo para fechar (horas)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_hours
|
||
msgid "Time to first assignment (hours)"
|
||
msgstr "Tempo para a primeira atribuição (horas)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_timesheet
|
||
msgid "Timesheets"
|
||
msgstr "Registos de Horas"
|
||
|
||
#. module: helpdesk
|
||
#: model:digest.tip,name:helpdesk.digest_tip_helpdesk_0
|
||
msgid "Tip: Create tickets from incoming emails"
|
||
msgstr "Dica: crie chamados a partir de e-mails recebidos"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
|
||
msgid ""
|
||
"To get things done, plan activities and use the ticket status.<br>\n"
|
||
" Collaborate efficiently by chatting in real-time or via "
|
||
"email."
|
||
msgstr ""
|
||
"Resolva tudo planejando atividades e usando os status de chamado.<br>\n"
|
||
"Colabore de forma eficiente pelo chat ao vivo ou por e-mail."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
||
msgid "Today"
|
||
msgstr "Hoje"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Today Activities"
|
||
msgstr "Atividades do Dia"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Today's Average Rating"
|
||
msgstr "Avaliação média atual"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__total_response_hours
|
||
msgid "Total Exchange Time in Hours"
|
||
msgstr "Tempo total de troca em horas"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Track & Bill Time"
|
||
msgstr "Monitorar e faturar horas"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Track customer satisfaction on tickets"
|
||
msgstr "Acompanhar a satisfação do cliente nos chamados"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
||
msgid ""
|
||
"Track the performance of your teams, the success rate of your tickets, and "
|
||
"how quickly you reach your service level agreements (SLAs)."
|
||
msgstr ""
|
||
"Acompanhe o desempenho de suas equipes, a taxa de sucesso de seus chamados e "
|
||
"a rapidez com que você cumpre seus acordos de nível de serviço (SLAs)."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Track the time spent on tickets"
|
||
msgstr "Monitore o tempo despendido em chamados"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Two stars, with a maximum of three"
|
||
msgstr "Duas estrelas, com um máximo de três"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_decoration
|
||
msgid "Type of the exception activity on record."
|
||
msgstr "Tipo de atividade de exceção registrada."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
||
msgid "Unarchive Tickets"
|
||
msgstr "Desarquivar chamados"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Unassigned"
|
||
msgstr "Não Atribuídos"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__unassigned_tickets
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
msgid "Unassigned Tickets"
|
||
msgstr "Tickets Não Atribuídos"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
||
msgid "Unhappy"
|
||
msgstr "Insatisfeito"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Unhappy face"
|
||
msgstr "Emoji triste"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Unread Messages"
|
||
msgstr "Mensagens Não Lidas"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__3
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__3
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__3
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__3
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Urgent"
|
||
msgstr "Urgente"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Use <b>activities</b> to organize your daily work."
|
||
msgstr "Utilize as <b>atividades</b> para organizar seu trabalho diário."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_alias
|
||
msgid "Use Alias"
|
||
msgstr "Usar alias"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_coupons
|
||
msgid "Use Coupons"
|
||
msgstr "Usar cupons"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_giftcards
|
||
msgid "Use Gift Cards"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Use the chatter to <b>send emails</b> and communicate efficiently with your "
|
||
"customers. Add new people to the followers' list to make them aware of the "
|
||
"progress of this ticket."
|
||
msgstr ""
|
||
"Use o chatter para <b>enviar e-mails</b> e se comunicar de forma eficiente "
|
||
"com seus clientes. \n"
|
||
"Adicione novas pessoas à lista de seguidores para que elas saibam do "
|
||
"andamento desse chamado."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_res_users
|
||
#: model:res.groups,name:helpdesk.group_helpdesk_user
|
||
msgid "User"
|
||
msgstr "Utilizador"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.team,name:helpdesk.helpdesk_team3
|
||
msgid "VIP Support"
|
||
msgstr "Suporte VIP"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility
|
||
msgid "Visibility"
|
||
msgstr "Visibilidade"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Visibility & Assignment"
|
||
msgstr "Visibilidade e atribuição"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Want to <b>boost your customer satisfaction</b>?<br/><i>Click Helpdesk to "
|
||
"start.</i>"
|
||
msgstr ""
|
||
"Quer <b>aumentar a satisfação do seu cliente</b>?<br/><i>Clique em central "
|
||
"de ajuda para começar.</i>"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid ""
|
||
"Want to use the website form? Just adjust your team's visibility to "
|
||
"\"Invited portal users and all internal users\" and watch the magic happen!"
|
||
msgstr ""
|
||
"Quer usar o formulário do site? Basta ajustar a visibilidade da sua equipe "
|
||
"para \"Usuários do portal convidados e todos os usuários internos\" e ver a "
|
||
"mágica acontecer!"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid ""
|
||
"We hope to have addressed your request satisfactorily. If you no longer need "
|
||
"our assistance, please close this ticket. Thank you for your collaboration."
|
||
msgstr ""
|
||
"Esperamos ter atendido sua solicitação de forma satisfatória. Se não "
|
||
"precisar mais de nossa assistência, feche este chamado. Obrigado por sua "
|
||
"colaboração."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team1
|
||
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team2
|
||
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team3
|
||
msgid ""
|
||
"We provide 24/7 support, Monday through Friday. Ticket responses are usually "
|
||
"provided within 2 working days.<br>\n"
|
||
" Support is mainly provided in English. We can also assist in "
|
||
"Spanish, French, and Dutch."
|
||
msgstr ""
|
||
"Oferecemos suporte 24 horas por dia, 7 dias por semana. As respostas aos "
|
||
"chamados geralmente são fornecidas em até dois dias úteis.<br>\n"
|
||
"O suporte é fornecido principalmente em inglês. Também podemos prestar "
|
||
"assistência em português, espanhol, francês e holandês."
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.tag,name:helpdesk.tag_website
|
||
msgid "Website"
|
||
msgstr "Website"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_form
|
||
msgid "Website Form"
|
||
msgstr "Formulário do Site da Web"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__website_message_ids
|
||
msgid "Website Messages"
|
||
msgstr "Mensagens do Website"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__website_message_ids
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__website_message_ids
|
||
msgid "Website communication history"
|
||
msgstr "Histórico de comunicação do Website"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__time
|
||
msgid "Within"
|
||
msgstr "Dentro de"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__resource_calendar_id
|
||
msgid "Working Hours"
|
||
msgstr "Horário de Trabalho"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_assignation_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_assignation_hours
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
||
msgid "Working Hours to Assign"
|
||
msgstr "Horas úteis até atribuir"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_close_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_close_hours
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
||
msgid "Working Hours to Close"
|
||
msgstr "Horas úteis até concluir"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline_hours
|
||
msgid "Working Hours until SLA Deadline"
|
||
msgstr "Horas úteis até o prazo final do SLA"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__exceeded_hours
|
||
msgid ""
|
||
"Working hours exceeded for reached SLAs compared with deadline. Positive "
|
||
"number means the SLA was reached after the deadline."
|
||
msgstr ""
|
||
"Horas de trabalho excedidas relação ao prazo de SLAs cumpridos. Um número "
|
||
"positivo significa que o SLA foi cumprido após o prazo final."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__resource_calendar_id
|
||
msgid "Working hours used to determine the deadline of SLA Policies."
|
||
msgstr "Horas de trabalho usadas para determinar o prazo das políticas de SLA."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
||
msgid ""
|
||
"Would you like to unarchive all of the tickets contained in these stages as "
|
||
"well?"
|
||
msgstr ""
|
||
"Você também gostaria de desarquivar todos os chamados contidos nesses "
|
||
"estágios?"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_twitter
|
||
msgid "X"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
msgid ""
|
||
"You cannot delete stages containing tickets. You can either archive them or "
|
||
"first delete all of their tickets."
|
||
msgstr ""
|
||
"Não é possível apagar estágios que contenham chamados. Você pode arquivá-los "
|
||
"ou primeiro apagar todos os chamados."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
msgid ""
|
||
"You cannot delete stages containing tickets. You should first delete all of "
|
||
"their tickets."
|
||
msgstr ""
|
||
"Não é possível apagar estágios que contenham chamados. Primeiro, você deve "
|
||
"apagar todos os chamados."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_closed_not_zero
|
||
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_rating_not_zero
|
||
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_success_not_zero
|
||
msgid "You cannot have negative targets"
|
||
msgstr "Você não pode ter metas negativas"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/res_partner.py:0
|
||
msgid ""
|
||
"You cannot update the company of this partner because it would lead to "
|
||
"inconsistency with some of its tickets."
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
|
||
msgid "You completed all your tickets on time."
|
||
msgstr "Você concluiu todos os seus chamados dentro do prazo."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "You have been invited to follow %s"
|
||
msgstr "Você foi convidado para seguir %s"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
|
||
msgid "You have been invited to follow Ticket Document :"
|
||
msgstr "Você foi convidado a seguir o documento do chamado:"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "alias"
|
||
msgstr "alias"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "close_date"
|
||
msgstr "close_date"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "e.g. Close urgent tickets within 36 hours"
|
||
msgstr "ex.: fechar chamados urgentes dentro de 36 horas"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "e.g. Customer Care"
|
||
msgstr "ex:. Atendimento ao cliente"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "e.g. My Company"
|
||
msgstr "ex.: Minha Empresa"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
|
||
msgid "e.g. Product arrived damaged"
|
||
msgstr "ex.: O produto chegou danificado"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "e.g. mycompany.com"
|
||
msgstr "ex.: minhaempresa.com"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_slides
|
||
msgid "eLearning"
|
||
msgstr "e-Learning"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
||
msgid "generate tickets in your pipeline."
|
||
msgstr "gerar chamados em seu funil."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
|
||
msgid "has been created from ticket:"
|
||
msgstr "foi criado a partir do chamado:"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "team search"
|
||
msgstr "buscar equipe"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid "team_id"
|
||
msgstr "team_id"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "tickets"
|
||
msgstr "chamados"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "user_id"
|
||
msgstr "user_id"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,subject:helpdesk.rating_ticket_request_email_template
|
||
msgid ""
|
||
"{{ object.company_id.name or object.user_id.company_id.name or "
|
||
"'Helpdesk' }}: Service Rating Request"
|
||
msgstr ""
|
||
"{{ object.company_id.name or object.user_id.company_id.name or "
|
||
"'Helpdesk' }}: Solicitação de avaliação de serviço"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,subject:helpdesk.new_ticket_request_email_template
|
||
msgid "{{ object.name }}"
|
||
msgstr "{{ object.name }}"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "👤 Unassigned"
|
||
msgstr "👤 Não atribuído"
|
||
|
||
#~ msgid ""
|
||
#~ "<div>\n"
|
||
#~ " Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/"
|
||
#~ "Sir'\">Madam/Sir</t>,<br/><br/>\n"
|
||
#~ " We would like to inform you that we have closed your ticket "
|
||
#~ "(reference <t t-out=\"object.id or ''\">15</t>). \n"
|
||
#~ " We trust that the services provided have met your expectations "
|
||
#~ "and that you have found a satisfactory resolution to your issue.<br/><br/"
|
||
#~ ">\n"
|
||
#~ " However, if you have any further questions or comments, please do "
|
||
#~ "not hesitate to reply to this email to re-open your ticket. \n"
|
||
#~ " Our team is always here to help you and we will be happy to "
|
||
#~ "assist you with any further concerns you may have.<br/><br/>\n"
|
||
#~ " Thank you for choosing our services and for your cooperation "
|
||
#~ "throughout this process. We truly value your business and appreciate the "
|
||
#~ "opportunity to serve you.<br/><br/>\n"
|
||
#~ " Kind regards,<br/><br/>\n"
|
||
#~ " <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> "
|
||
#~ "Team.\n"
|
||
#~ " </div>\n"
|
||
#~ " "
|
||
#~ msgstr ""
|
||
#~ "<div>\n"
|
||
#~ " Prezado(a) <t t-out=\"object.sudo().partner_id.name or 'Madam/"
|
||
#~ "Sir'\"></t>,<br/><br/>\n"
|
||
#~ " Gostaríamos de informar que fechamos o seu chamado (referência <t "
|
||
#~ "t-out=\"object.id or ''\">15</t>). \n"
|
||
#~ " speramos que os serviços prestados tenham atendido às suas "
|
||
#~ "expectativas e que você tenha encontrado uma resolução satisfatória para "
|
||
#~ "o seu problema.<br/><br/>\n"
|
||
#~ " Entretanto, caso ainda tenha alguma dúvida ou comentário, sinta-"
|
||
#~ "se à vontade para responder a esse e-mail e reabrir o seu chamado. A "
|
||
#~ "nossa equipe sempre estará aqui para te ajudar e te auxiliará com o que "
|
||
#~ "precisar.<br/><br/>\n"
|
||
#~ " Agradecemos por escolher os nossos produtos e pela sua cooperação "
|
||
#~ "durante o processo. Valorizamos a sua preferência e agradecemos pela "
|
||
#~ "oportunidade de prestar serviços a você.<br/><br/>\n"
|
||
#~ " Atenciosamente,<br/><br/>\n"
|
||
#~ " Equipe da <t t-out=\"object.team_id.name or 'Helpdesk'\">Central "
|
||
#~ "de Ajuda</t>.\n"
|
||
#~ " </div>\n"
|
||
#~ " "
|
||
|
||
#~ msgid "Ticket Closed - Reference {{ object.id if object.id else 15 }}"
|
||
#~ msgstr "Ticket fechado - Referência {{ object.id if object.id else 15 }}"
|
||
|
||
#~ msgid ""
|
||
#~ "<div>\n"
|
||
#~ " Dear <t t-out=\"object.sudo().partner_id.name or "
|
||
#~ "object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br/><br/>\n"
|
||
#~ " Your request\n"
|
||
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
||
#~ "object.get_portal_url()\">\n"
|
||
#~ " <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
|
||
#~ "{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
|
||
#~ "''\">Table legs are unbalanced</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " has been received and is being reviewed by our <t t-"
|
||
#~ "out=\"object.team_id.name or ''\">VIP Support</t> team.<br/><br/>\n"
|
||
#~ " The reference for your ticket is <strong><t t-out=\"object.ticket_ref "
|
||
#~ "or ''\">15</t></strong>.<br/><br/>\n"
|
||
#~ "\n"
|
||
#~ " To provide any additional information, simply reply to this email.<br/"
|
||
#~ "><br/>\n"
|
||
#~ " <t t-if=\"object.team_id.show_knowledge_base\">\n"
|
||
#~ " Don't hesitate to visit our <a t-attf-"
|
||
#~ "href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. "
|
||
#~ "You might find the answer to your question.\n"
|
||
#~ " <br/><br/>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
||
#~ " Feel free to close your ticket if our help is no longer needed. "
|
||
#~ "Thank you for your collaboration.<br/><br/>\n"
|
||
#~ " </t>\n"
|
||
#~ "\n"
|
||
#~ " <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
|
||
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
||
#~ "object.team_id.use_website_helpdesk_form\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size: 13px;\" t-att-href=\"'%s%s' % "
|
||
#~ "(object.team_id.website_id.domain or '', object.get_portal_url())\" "
|
||
#~ "target=\"_blank\">View Ticket</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-else=\"\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size:13px;\" t-att-href=\"object.get_portal_url()\" "
|
||
#~ "target=\"_blank\">View Ticket</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
||
#~ "object.team_id.allow_portal_ticket_closing\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size:13px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
|
||
#~ "(object.team_id.website_id.domain or '', object.id, object.access_token)"
|
||
#~ "\" target=\"_blank\">Close Ticket</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % "
|
||
#~ "(object.id, object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-if=\"object.team_id.use_website_helpdesk_forum or "
|
||
#~ "object.team_id.use_website_helpdesk_knowledge or "
|
||
#~ "object.team_id.use_website_helpdesk_slides\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size:13px;\" t-att-href=\"object.team_id.feature_form_url\" "
|
||
#~ "target=\"_blank\">Visit Help Center</a>\n"
|
||
#~ " </t><br/><br/>\n"
|
||
#~ " </div>\n"
|
||
#~ "\n"
|
||
#~ " Best regards,<br/><br/>\n"
|
||
#~ " <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
|
||
#~ "</div>\n"
|
||
#~ " "
|
||
#~ msgstr ""
|
||
#~ "<div>\n"
|
||
#~ " <t t-out=\"object.sudo().partner_id.name or "
|
||
#~ "object.sudo().partner_name or 'Madam/Sir'\">Prezado(a)</t>,<br/><br/>\n"
|
||
#~ " Sua solicitação\n"
|
||
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
||
#~ "object.get_portal_url()\">\n"
|
||
#~ " <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
|
||
#~ "{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
|
||
#~ "''\">As pernas da mesa estão desparelhas</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " foi recebida e está sendo revisada por nossa <t t-"
|
||
#~ "out=\"object.team_id.name or ''\">equipe de suporte VIP</t>.<br/><br/>\n"
|
||
#~ " A referência do seu chamado é <strong><t t-out=\"object.ticket_ref or "
|
||
#~ "''\">15</t></strong>.<br/><br/>\n"
|
||
#~ "\n"
|
||
#~ " Para fornecer informações adicionais, basta responder a este e-mail."
|
||
#~ "<br/><br/>\n"
|
||
#~ " <t t-if=\"object.team_id.show_knowledge_base\">\n"
|
||
#~ " Não hesite em visitar nossa <a t-attf-"
|
||
#~ "href=\"{{ object.team_id.get_knowledge_base_url() }}\">Central de Ajuda</"
|
||
#~ "a>. Você pode encontrar a resposta para sua pergunta.\n"
|
||
#~ " <br/><br/>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
||
#~ " Fique à vontade para encerrar o seu chamado, se o suporte não for "
|
||
#~ "mais necessário. Agradecemos por sua colaboração.<br/><br/>\n"
|
||
#~ " </t>\n"
|
||
#~ "\n"
|
||
#~ " <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
|
||
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
||
#~ "object.team_id.use_website_helpdesk_form\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size: 13px;\" t-att-href=\"'%s%s' % "
|
||
#~ "(object.team_id.website_id.domain or '', object.get_portal_url())\" "
|
||
#~ "target=\"_blank\">Visualizar chamado</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-else=\"\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size:13px;\" t-att-href=\"object.get_portal_url()\" "
|
||
#~ "target=\"_blank\">Visualizador chamado</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
||
#~ "object.team_id.allow_portal_ticket_closing\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size:13px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
|
||
#~ "(object.team_id.website_id.domain or '', object.id, object.access_token)"
|
||
#~ "\" target=\"_blank\">Encerrar chamado</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % "
|
||
#~ "(object.id, object.access_token)\" target=\"_blank\">Encerrar chamado</"
|
||
#~ "a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-if=\"object.team_id.use_website_helpdesk_forum or "
|
||
#~ "object.team_id.use_website_helpdesk_knowledge or "
|
||
#~ "object.team_id.use_website_helpdesk_slides\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size:13px;\" t-att-href=\"object.team_id.feature_form_url\" "
|
||
#~ "target=\"_blank\">Visitar a Central de Ajuda</a>\n"
|
||
#~ " </t><br/><br/>\n"
|
||
#~ " </div>\n"
|
||
#~ "\n"
|
||
#~ " Atenciosamente,<br/><br/>\n"
|
||
#~ " Equipe da <t t-out=\"object.team_id.name or 'Helpdesk'\">Central de "
|
||
#~ "Ajuda</t>\n"
|
||
#~ "</div>\n"
|
||
#~ " "
|
||
|
||
#~ msgid "<small class=\"text-end\">Stage:</small>"
|
||
#~ msgstr "<small class=\"text-end\">Estado:</small>"
|
||
|
||
#~ msgid "<span class=\"text-muted\">Open</span>"
|
||
#~ msgstr "<span class=\"text-muted\">Aberto</span>"
|
||
|
||
#~ msgid "<span class=\"text-muted\">Urgent</span>"
|
||
#~ msgstr "<span class=\"text-muted\">Urgente</span>"
|
||
|
||
#~ msgid "<strong class=\"col-lg-2\">Managed by</strong>"
|
||
#~ msgstr "<strong class=\"col-lg-2\">Gerido por</strong>"
|
||
|
||
#~ msgid "<strong class=\"col-lg-2\">Reported on</strong>"
|
||
#~ msgstr "<strong class=\"col-lg-2\">Reportado em</strong>"
|
||
|
||
#~ msgid "<strong>Assigned to</strong>"
|
||
#~ msgstr "<strong>Atribuído a</strong>"
|
||
|
||
#~ msgid "<strong>Customer</strong>"
|
||
#~ msgstr "<strong>Cliente</strong>"
|
||
|
||
#~ msgid "<strong>Message and communication history</strong>"
|
||
#~ msgstr "<strong>Histórico de mensagens e comunicações</strong>"
|
||
|
||
#~ msgid "A type with the same name already exists."
|
||
#~ msgstr "Tipo já existe."
|
||
|
||
#~ msgid "Add a description..."
|
||
#~ msgstr "Acrescente uma descrição..."
|
||
|
||
#~ msgid "Alias domain"
|
||
#~ msgstr "Domínio do alias"
|
||
|
||
#~ msgid "Alias email"
|
||
#~ msgstr "Alias de Email"
|
||
|
||
#~ msgid "Assign the ticket to a <b>member of your team</b>."
|
||
#~ msgstr "Atribuir o ticket ao <b>membro da tua equipa</b>."
|
||
|
||
#~ msgid "Average"
|
||
#~ msgstr "Média"
|
||
|
||
#~ msgid "Bad"
|
||
#~ msgstr "Mau"
|
||
|
||
#~ msgid "Canceled"
|
||
#~ msgstr "Cancelado"
|
||
|
||
#~ msgid "Created On"
|
||
#~ msgstr "Criado em"
|
||
|
||
#~ msgid "Current stage of this ticket"
|
||
#~ msgstr "Estado atual deste ticket"
|
||
|
||
#~ msgid "Dashboard"
|
||
#~ msgstr "Painel"
|
||
|
||
#~ msgid "Documentation"
|
||
#~ msgstr "Documentação"
|
||
|
||
#~ msgid "Edit"
|
||
#~ msgstr "Editar"
|
||
|
||
#~ msgid "Folded in Kanban"
|
||
#~ msgstr "Arquivado em Kanban"
|
||
|
||
#~ msgid "Group By"
|
||
#~ msgstr "Agrupar por"
|
||
|
||
#~ msgid "Handle Ticket"
|
||
#~ msgstr "Gerir Ticket"
|
||
|
||
#~ msgid "Has External Mail Server"
|
||
#~ msgstr "Tem Servidor de Email Externo"
|
||
|
||
#~ msgid "Helpdesk Ticket Type"
|
||
#~ msgstr "Tipo de Ticket de Apoio ao Cliente"
|
||
|
||
#~ msgid "In"
|
||
#~ msgstr "No"
|
||
|
||
#~ msgid "Issue"
|
||
#~ msgstr "Questão"
|
||
|
||
#~ msgid "Number of messages which requires an action"
|
||
#~ msgstr "Número de mensagens que requerem uma ação"
|
||
|
||
#~ msgid "Owner"
|
||
#~ msgstr "Dono"
|
||
|
||
#~ msgid "Question"
|
||
#~ msgstr "Pergunta"
|
||
|
||
#~ msgid "Reference"
|
||
#~ msgstr "Referência"
|
||
|
||
#~ msgid "Search <span class=\"nolabel\"> (in Content)</span>"
|
||
#~ msgstr "Procurar <span class=\"nolabel\"> (no Conteúdo)</span>"
|
||
|
||
#~ msgid "Search in Messages"
|
||
#~ msgstr "Procurar em Mensagens"
|
||
|
||
#~ msgid "Sequence"
|
||
#~ msgstr "Sequência"
|
||
|
||
#~ msgid "Share"
|
||
#~ msgstr "Partilhar"
|
||
|
||
#~ msgid "Show all records which has next action date is before today"
|
||
#~ msgstr "Mostrar todos os registos cuja data de ação é anterior à atual"
|
||
|
||
#~ msgid "Teams"
|
||
#~ msgstr "Equipas"
|
||
|
||
#~ msgid ""
|
||
#~ "The owner of records created upon receiving emails on this alias. If this "
|
||
#~ "field is not set the system will attempt to find the right owner based on "
|
||
#~ "the sender (From) address, or will use the Administrator account if no "
|
||
#~ "system user is found for that address."
|
||
#~ msgstr ""
|
||
#~ "O dono dos registos criados depois da receção de emails neste alias. Se "
|
||
#~ "este campo não estiver ativo, o sistema vai tentar encontrar o dono "
|
||
#~ "correto com base no endereço do remetente (De), ou então usa a conta de "
|
||
#~ "Administrador se não for encontrado nenhum utilizador do sistema nesse "
|
||
#~ "endereço."
|
||
|
||
#~ msgid "Ticket Stage Changed"
|
||
#~ msgstr "Alterado o Estado do Ticket"
|
||
|
||
#~ msgid "Ticket Type"
|
||
#~ msgstr "Tipo de Ticket"
|
||
|
||
#~ msgid "Twitter"
|
||
#~ msgstr "Twitter"
|
||
|
||
#~ msgid "Type"
|
||
#~ msgstr "Tipo"
|
||
|
||
#~ msgid "helpdesk view rating"
|
||
#~ msgstr "avaliação na visualização da central de ajuda"
|